Top 2 Outfitter Jobs in Big Sky Mt

Reservations and Retail Assistant
Auster at Dome Mountain —Emigrant, MT
- Full-time
- Hybrid work
- Background check
- Merchandising
- Hotel
- Health insurance
- Dental insurance
Quick Apply
General Manager
Lakeshore Cabins & Campground —McAllister, MT
- Extended hours
- Merchandising
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance

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Restaurant General Manager
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FOOD AND BEVERAGE GENERAL MANAGER
Sky Dine, Inc. —Bozeman, MT
Coordinate the entire restaurant operation, including front-of-house and back-of-house. Respond efficiently to customer complaints. Control costs and cut waste.
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Overnight Task Team Outfitter - Part Time
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Bolder Outfitters and Company —Urbana, OH
*Tech-Savvy:* Well-versed in using computers, CRM software, and other sales tools to streamline processes and boost productivity.
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Reservations and Retail Assistant

Auster at Dome Mountain
Emigrant, MT

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching

Qualifications

Teamwork
Merchandising
Cash register
Attention to detail
Organizational skills

Full Job Description

Reservations & Retail Associate
Auster at Dome Mountain

About Auster

Auster at Dome Mountain is a boutique lodging experience located along the Yellowstone River in Paradise Valley. Designed to connect guests with the surrounding landscape, Auster offers thoughtfully designed cabins, curated outdoor experiences, and access to one of the most iconic regions in the American West.

Why This Role Matters

This role helps ensure consistency across both guest services and retail operations. Whether assisting guests with trip planning, supporting the market and outfitter spaces, or helping oversee daily operations in a manager’s absence, this position plays an important role in creating a seamless and memorable Auster experience.

Position Summary

As a Reservations & Retail Associate at Auster, you’ll serve as a key point of contact for guests throughout their experience — from initial inquiries and trip planning to on-property support during their stay. This hybrid role blends hospitality, guest service, reservations, and retail operations, helping ensure a seamless and welcoming experience across the property.

This position supports both the front desk/reservations team and retail operations, stepping in to assist with daily oversight when managers are not on property. The ideal candidate is highly organized, guest-focused, adaptable, and comfortable balancing administrative tasks with hands-on hospitality and retail support.

Key Responsibilities

Guest Experience & Reservations

Respond to guest inquiries via phone, email, and online channels in a timely and professional manner
Assist guests with accommodations, activity recommendations, dining reservations, and pre-arrival planning
Support reservation management, including bookings, modifications, cancellations, and guest profiles within the PMS system
Provide knowledgeable recommendations about Yellowstone National Park, Paradise Valley, and seasonal activities
Anticipate guest needs and help create thoughtful, personalized stays
Assist with guest check-ins, departures, and general front desk support as needed

Retail Operations & Guest Service

Support the daily operations of Auster’s retail spaces, including the Outfitters Room and Market
Deliver warm, knowledgeable service while creating a welcoming retail experience for guests and visitors
Maintain clean, organized, and visually appealing retail environments that reflect the Auster brand and aesthetic
Assist with merchandising, product restocking, inventory organization, and seasonal displays
Process retail transactions accurately using POS systems and support daily opening/closing procedures
Monitor product levels and communicate inventory needs or operational issues to management

Administrative & Operational Support

Maintain accurate records across reservation and retail systems
Support coordination between guest services, housekeeping, food & beverage, and activities teams
Assist with reporting, administrative tasks, and operational follow-through across departments
Step in to help oversee day-to-day operations and guest needs when department managers are unavailable
Communicate guest preferences and important details clearly across teams

Team Collaboration

Work closely with all departments to ensure smooth guest experiences across the property
Contribute to a positive, team-oriented work environment grounded in hospitality and professionalism
Follow established service standards, policies, and procedures
Participate in training and ongoing operational support as needed

Qualifications

1–3 years of experience in hospitality, reservations, retail, guest services, or a related field preferred
Strong written and verbal communication skills
Comfortable using booking systems, POS systems, and digital tools
Strong organizational skills with excellent attention to detail
Ability to multitask and adapt in a fast-paced environment
Positive, team-oriented attitude and willingness to step in where needed
Interest in travel, outdoor recreation, retail merchandising, or the Yellowstone region is a plus

What We Offer

Competitive hourly pay (DOE)
Private room in shared housing available
Health benefits, paid time off, and 6% 401(k) match
Opportunity to be part of a new, design-forward hospitality experience in one of Montana’s most scenic regions

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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outfitter jobs in big sky mt

Reservations and Retail Assistant

General Manager

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