Top 117 Support specialist Jobs in Big Stone Gap Va

National Help Desk Specialist
Sharp Electronics —Kingsport, TN
- $49,800 - $69,740 a year
- Weekends as needed
- Remote
- Azure
- Mid-level
- Windows
- Wellness program
- Disability insurance
Quick Apply
Clinician Support Specialist
Eventus WholeHealth Management LLC —Big Stone Gap, VA
- Hybrid work
- Skilled nursing facility
- High school diploma or GED
- Driver's License
- Fuel card
- Health savings account
Quick Apply
3d
Licensed Professional Counselor
Headway —Virginia
- Up to $126 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Family Services Specialist I
195-Wise Dept Of Social Services —Wise County, VA
- $36,993 a year
- Full-time
- Master of Social Work
- Writing skills
- Pass drug screening
Library Specialist I
Mountain Empire Community College —Wise, VA
- $15 an hour
- Part-time
- Background check
- Administrative experience
- High school diploma or GED
- Life insurance
9d
Recovery Court Specialist - Virginia - Wise
Frontier Health —Norton, VA
- $17.85 - $23.21 an hour
- Full-time
- Customer service
- Writing skills
- High school diploma or GED
Information Technology Specialist II
Mountain Empire Community College —Wise, VA
- $59,764 - $67,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Life insurance
23h
Mobile Crisis Specialist-VA - Full Time
Frontier Health —Norton, VA
- $25.50 - $33.16 an hour
- Full-time
- Writing skills
- Mid-level
- 3 years
Employment Specialist - Full Time - Wise
Frontier Health —Norton, VA
- $20.91 - $27.19 an hour
- Full-time
- Experience working with individuals with disabilities
- Customer service
- Mid-level
Family Support Specialist - Full Time - Lee County VA
Frontier Health —Jonesville, VA
- $15.30 - $19.90 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Driver's License
Family Services Specialist I
Virginia Department of Social Services —Wise, VA
- Full-time
- Master of Social Work
- Writing skills
- Pass drug screening
Community Living Specialist - Full Time
Frontier Health —Big Stone Gap, VA
- $15.30 - $19.90 an hour
- Full-time
- Clean driving record
- Customer service
- Residential
Mail, Logistics & Facilities Support Specialist
Ricoh —Kingsport, TN
- Overtime
- Hospitality
- Computer literacy
- Mid-level
2d
Telecommunications and Dispatch Specialist (7a-7p) Kingsport, TN
Ballad Health —Kingsport, TN
- Weekends as needed
- Computer literacy
- Office
- High school diploma or GED
13d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Norton, VA
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Safety Specialist/ Senior Safety Specialist (St. Paul, VA) (ST PAUL, VA, US, 24283)
Dominion Energy —Saint Paul, VA
- $73,200 - $118,100 a year
- Writing skills
- Public speaking
- Research
- Paid holidays
- Disability insurance
6d
Employment Specialist/Job Coach
RSVP, Inc. —Norton, VA
- $18 - $21 an hour
- Full-time
- Background check
- Experience working with individuals with disabilities
- Office
- Paid training
- Mileage reimbursement
Quick Apply
2d
Peer Recovery Specialist - Full Time - Lee County
Frontier Health —Jonesville, VA
- $15.30 - $19.90 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Driver's License
Parts Specialist
O'Reilly Automotive Stores —Pennington Gap, VA
- Full-time
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
Behavioral Health Outreach Specialist :: Church Hill, TN
Software Technology Inc —Church Hill, TN
- Call employer
- Background check
- 18 years or older
- Spanish
- Mileage reimbursement
Quick Apply

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National Help Desk Specialist

Sharp Electronics -
Kingsport, TN

Quick Apply

Job Details

$49,800 - $69,740 a year

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Windows

Full Job Description

Overview

The National Helpdesk Specialist is responsible for providing Tier 2 helpdesk end-user support for small to enterprise-sized clients with complex issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site and logging tickets into our ticketing database to track time and facilitate tactical report generation.

Responsibilities

Answer calls and create tickets to resolve or escalate
Monitor Backup offerings and escalate alerts
Reconcile licensing for National Helpdesk offerings
Troubleshoot, monitor, and maintain client computers and desktop applications
Support current Windows operating systems
Maintaining and troubleshooting LAN/WAN networks
Maintaining and troubleshooting Microsoft Windows Servers
Troubleshooting Microsoft Azure technologies
Provide additional technical guidance and assistance to the customer base on a day-to-day basis as needed
Support current Microsoft Office Suites
Escalate unresolved issues to the appropriate internal channel
Desktop imaging and building for customers
Must be motivated and work well in a team environment
Excellent customer service skills
Excellent communication skills, including the ability to translate complex technical terms and concepts into layman's terms
Some weekend work may be required on occasion, so must have the ability to occasionally work remotely updating servers

Position Specifications

3 to 5 years experience in a technical support role
Current Microsoft Desktop Certification is highly preferred. Excellent communication skills required
Experience with current Windows operating systems required
Ability to remotely configure Smartphones to various email systems preferred
Experience with local and network printers preferred
Basic administration of Windows servers preferred
LAN/WAN and basic network troubleshooting and problem-solving on switches, routers, and firewalls preferred
Familiarity with email server and spam filtering technology preferred
Must have exceptional communications skills
Must be energetic, self-motivated, and work well in a team environment
Ability to work remotely and/or onsite as needed
Has worked for more than 2 years in Business environments in a hands-on IT role
Network-based Storage Technology (SAN) experience is a plus

About Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.

Employee Perks

Comprehensive, family-friendly healthcare plans (medical, dental, vision).
401k retirement plan with a competitive match and plenty of financial support tools.
Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
Rewarding and holistic wellness program.
Training, professional development, and mentorship
Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
Dynamic culture eager to innovate, enhance diversity, and work smarter

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.

As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.

Quick Apply

Refine Your Search

support specialist jobs in big stone gap va

National Help Desk Specialist

Clinician Support Specialist

Licensed Professional Counselor

Family Services Specialist I

Library Specialist I

Recovery Court Specialist - Virginia - Wise

Information Technology Specialist II

Mobile Crisis Specialist-VA - Full Time

Employment Specialist - Full Time - Wise

Family Support Specialist - Full Time - Lee County VA

Family Services Specialist I

Community Living Specialist - Full Time

Mail, Logistics & Facilities Support Specialist

Telecommunications and Dispatch Specialist (7a-7p) Kingsport, TN

Seasonal, Operations Technical Specialist (Part Time)

Safety Specialist/ Senior Safety Specialist (St. Paul, VA) (ST PAUL, VA, US, 24283)

Employment Specialist/Job Coach

Peer Recovery Specialist - Full Time - Lee County

Parts Specialist

Behavioral Health Outreach Specialist :: Church Hill, TN

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Overview

Responsibilities

Position Specifications

About Sharp Business Systems

Employee Perks

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.

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