Top 2 Campground manager Jobs in Big Sur, Ca

Front Office Manager - Luxury Destination Resort
Alila Ventana Big Sur —Big Sur, CA
- $80,000 - $90,000 a year
- Weekends as needed
- Bachelor's degree
- Mentoring
- Senior level
- Paid holidays
- Health insurance
Event Security
WeatherTech Raceway Laguna Seca —Salinas, CA
- From $25 an hour
- Temporary
- Ability to walk for extended periods
- Computer literacy
- Driver's License
- Employee discount
- Flexible schedule
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1d

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2026 Season! Big Sur Camp Host Team
Parks Management Companies/Camp One —Big Sur, CA
Greet guests and answer any questions they may have. Explain campground layout and direct guests to campsites. Ensure proper payment is received.
From $16.90 an hour
2026! Arroyo Seco Camp Host Team
Parks Management Companies/Camp One —Greenfield, CA
Greet guests and answer any questions they may have. Explain campground layout and direct guests to campsites. Ensure proper payment is received.
From $16.90 an hour

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Banquet Event Manager
Licking & Knox Goodwill —Newark, OH
Valid Ohio driver’s license and ability to meet driving standards. Provide customer service to campground guests. Manage campground staff and park operations.
$45,000 a year
Quick Apply
9d
OPERATIONS SUPERVISOR
Kampgrounds Of America —Sunbury, OH
Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and…
$18 an hour
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Front Office Manager - Luxury Destination Resort

Alila Ventana Big Sur -
Big Sur, CA

Apply Now

Job Details

Full-time
$80,000 - $90,000 a year

Benefits

Paid holidays
Housing allowance
Health insurance
Dental insurance
Meals & incidentals stipend
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Succession planning
Customer communication
Resort experience
Team supervision
Managing teams in a customer support role
Coaching
Bachelor's degree in business
Team scheduling
Managing hospitality teams
Frontline customer support management
Performance management
Team development
Professional development support
Bachelor's degree
Team training
Hospitality Management
Bachelor's degree in hospitality management
Mentoring
Property management systems (PMS)
Guest services software
Hotel and accommodations guest complaints handling
Business operations
Senior level
Business
Leadership
Communication skills
Staffing management
Operations planning

Full Job Description

Summary

Welcome to Alila Ventana Big Sur, where the sky, sea, mountains, and redwoods meet to create a sanctuary of inspiration and connection. Our luxury resort embodies authenticity and exceptional service, offering transformative guest experiences that honor our stunning Big Sur surroundings. Part of the Hyatt Hotels family, Alila Ventana seeks passionate individuals who thrive on genuine hospitality, teamwork, and creating meaningful moments that exceed expectations.

At Alila Ventana Big Sur, we create transformative experiences rooted in nature, mindfulness, and genuine hospitality. The Guest Experience Manager plays a vital leadership role in delivering seamless, intuitive, and personalized guest journeys from arrival through departure.

Reporting to the Director of Guest Services, this position provides direct oversight of Concierge, Guest Service Operators, and the Campground, ensuring exceptional service standards across all guest touchpoints. The ideal candidate is a thoughtful leader, strong communicator, and service professional who understands luxury hospitality, anticipatory service, and the importance of creating meaningful, unhurried experiences.

Key Responsibilities

Guest Experience & Service Excellence

Lead daily guest service operations to ensure a warm, welcoming, and highly personalized experience aligned with Alila brand standards.

Serve as an ambassador for the resort, proactively engaging with guests to anticipate needs, resolve concerns, and create memorable moments.

Handle escalated guest situations with empathy, discretion, and professionalism, ensuring service recovery aligns with luxury expectations.

Ensure seamless communication across departments to support guest itineraries, special requests, and bespoke experiences.

Leadership & Team Oversight

Provide direct leadership and support to Concierge, Guest Service Operators, bell/valet and Campground teams.

Coach, mentor, and develop colleagues through ongoing feedback, performance management, and training initiatives.

Partner with the Director of Guest Services on staffing, scheduling, and succession planning to support operational needs.

Foster a culture of care, accountability, and collaboration consistent with Hyatt and Alila values.

Salary Range: $80,000 – $90,000 annually. This is the base pay range we reasonably expect to pay for this position. Individual pay decisions will depend on a variety of factors, including experience, qualifications, education, and operational needs.

Compensation & Benefits

Full-time, exempt position with eligibility for Hyatt’s comprehensive benefits, including:

Medical, Dental, and Vision insurance

401(k) Retirement Savings Plan with company match

Paid Time Off and 7 observed holidays

Tuition reimbursement

Complimentary Hyatt hotel stays worldwide

Ventana Big Sur Perks: Complimentary daily meals and gas stipend for eligible employees
Colleague housing may be available based on availability and experience

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Qualifications

Education & Experience
- Bachelor’s degree in Hospitality Management, Business, or related field preferred.
- Minimum 3–5 years of progressive guest service or front office leadership experience in a luxury hotel or resort environment.
- Prior experience overseeing concierge or guest relations teams strongly preferred.
- Experience in a destination resort or experiential luxury brand is highly desirable.
- Skills & Competencies
- Exceptional interpersonal and communication skills with a calm, polished presence.
Strong leadership abilities with a passion for coaching and developing teams.
- Ability to balance operational efficiency with highly personalized service.
- Strong problem-solving skills and sound judgment in guest-facing situations.
- Proficiency in property management systems and guest service platforms.
- Flexible availability, including evenings, weekends, and holidays as required.

Apply Now

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campground manager jobs in big sur, ca

Front Office Manager - Luxury Destination Resort

Event Security

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