Position Purpose
The primary purpose of this position is to prepare and serve meals to meet residents’ nutritional needs; to assist residents with meal set-up; and to properly sanitize after meal service.
Specific Duties and Responsibilities
Policies and Procedures
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Maintain confidentiality of residents and potential residents, resident family members, coworkers, and Immanuel Living.
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Understand and support the philosophy, policies, and standards of Immanuel Living and the Nutrition Services Department.
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Maintain quality of resident care, including compliance with Facility and Nutrition Services.
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Department policies and procedures, and State and Federal guidelines.
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Follow facility and department policies and procedures.
Position Duties
- Possess a high degree of personal cleanliness and hygiene.
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Assist in serving of meals and loading of food carts.
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Assist in preparation of various desserts, salads, peeling vegetables, etc.
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Assist in washing dishes, pots and pans, while following good cleaning procedures.
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Assist in dining area set-up and tray assembly.
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Assist residents with meal set-up, including buttering bread, cutting meat, etc.
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Perform cleaning duties in kitchen and dining rooms, on equipment, dishwashing area, etc.
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Deliver food and snack carts to various areas within the building.
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Assist with food and supply receiving and storage, as assigned.
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Obtain food and supplies from storeroom, as needed.
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Able and willing to work all positions with department, excluding cook and management.
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Perform other duties as assigned.
Documentation and Communication
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Communicate with supervisor and participate in training and/or meetings that help facilitate departmental communication process.
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Communicate with others in a considerate manner.
Other Duties & Responsibilities
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Function effectively as a team member.
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Maintain understanding, patience, and tact in dealing with residents, resident families, and coworkers.
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Maintain good working relationships with other staff.
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Ensure maintenance of a safe living and working environment for residents and staff.
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Maintain regular work attendance and follow established work schedule but maintain flexibility. Days and hours of shifts are rotated accordingly; weekends may rotate as needed.
- Attend and participate in in-service educational classes, on-the-job training programs, etc., as scheduled or required. Attend staff and departmental meetings, as directed.
Knowledge, Skills, and Abilities
Language
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Read, write, and speak basic English
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Read and comprehend basic instructions and present information to others
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Read, interpret, and write routine reports and correspondence
Mathematical
- Add, subtract, multiply, and divide simple numbers
Reasoning Ability
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Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.
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Ability to deal with problems involving several concrete variables in standardized situations.
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Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
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Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Specialized Office Equipment
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Operate multi-line phone to place, receive or transfer calls, or to retrieve voice mail messages.
Specialized Kitchen Equipment
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Utilize, in a safe manner, kitchen equipment, such as knives, blenders, food choppers, slicers, and heating equipment.
Other Required Knowledge, Skills, or Abilities
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Ability to effectively work and communicate with a wide range of individuals from all socio-economic groups, including geriatric residents and people with special needs.
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Ability to read, interpret, and implement documents, such as governmental regulations, rules, and procedure manuals.
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Ability to work with minimal supervision and effectively manage workflow.
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Ability to make independent decisions when circumstances warrant such action.
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Ability to respond effectively to the most sensitive inquiries or complaints from residents and/or employees.
Professional Licenses or Certifications Required by Law, Rule, or Regulation for Performing this Position
- Completion of Serve Safe™ program upon entry into this position.
Education and Experience
- Graduation from high school or GED preferred.
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At least 6 months of experience in this field preferred.
Essential Physical, mental, and Emotional Requirements
- The employee must be at least 16years of age, as position operates potentially hazardous equipment.
- The employee must be able to perform multiple tasks simultaneously and be able to work under time and/or deadline pressures.
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While performing the duties of this position, the employee is frequently required to stand at least 90% of the shift; use hands to finger; handle or feel; reach with hands and arms; stoop, kneel, bend, squat, crouch, or crawl; talk and hear.
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The employee must frequently lift up to 10 pounds, occasionally to frequently lift up to 20 pounds, occasionally lift up to 35 pounds, and rarely lift up to 50 pounds.
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The employee must occasionally reach above shoulder height, occasionally reach from chest to shoulder, frequently reach from waist to shoulder, and occasionally reach below waist level.
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The employee must occasionally push / pull up to 20 pounds.
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Specific vision abilities required of this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Supervision
- This position operates under close supervision of a supervisor that assigns and checks work and sets the timing and the sequence of work performed.
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This position has no supervisory responsibilities.
Decisions
Impact of Decisions and Errors Made by Position
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Decisions and/or errors primarily affect other employees in the Communities, but on occasion may affect all employees.
Judgment Required in Decision-making
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Job duties typically involve frequently changing conditions and problems, requiring
considerable judgment in applying factual background and fundamental principles to the development of approaches and techniques for the solution of problems.
Exception Authority
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This position cannot authorize exceptions to corporate policy or procedure.
Personal Contacts
- In an effective manner, this position maintains daily contact and interaction with coworkers, but not the public. Weekly or infrequent interaction with the public may occur.
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This position interacts with department managers and administrators on a daily basis.
Working Conditions
- This position works in a temperature-controlled facility environment.
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This position is exposed, on a weekly or less frequent basis, to the following: biological fluids (including but not limited to vomit, urine, and feces), blood-borne pathogens, upset and/or angry residents and/or family members, risk of cuts, burns, shock, or other minor injuries (not requiring hospitalization); unpleasant substances, odors, or noises.
Disclaimer: This job description is not intended to be all-inclusive. An employee will also perform other reasonably related job responsibilities as assigned by management. Immanuel Living reserves the right to revise or change job duties as the need arises. Also, management reserves the right to change job descriptions, job duties or working schedules based on their duty to find reasonable accommodations, where possible, for individuals with disabilities. This job description does not constitute a written contract of employment.
