Top 16 Assistant general manager hotel Jobs in Billerica, Ma

Hotel Assistant Manager
Extended Stay America —Burlington, MA
- $25 - $26 an hour
- Full-time
- Mid-level
- Hotel
- Continuous improvement
- AD&D insurance
- Disability insurance
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Assistant General Manager - Full Time
Giri Hotel Management —Andover, MA
- From $50,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
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Front Desk Agent
Courtyard Boston Billerica/Bedford —Billerica, MA
- $16.50 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
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Assistant General Manager
Hilton Garden Inn Boston/Logan —Boston, MA
- Weekends as needed
- Microsoft Excel
- English
- Windows
- Disability insurance
- Health insurance
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Chef de Cuisine
DIG INN —Boston, MA
- $70,000 - $75,000 a year
- Mid-level
- Ability to lift 50 pounds
- Restaurant
- Commuter assistance
- Paid parental leave
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Front Desk Agent
Residence Inn Boston Westford —Westford, MA
- $18 - $19 an hour
- Full-time
- Computer literacy
- Residential
- Hotel
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Front Desk Agent
Hampton Inn & Suites Westford-Chelmsford —Westford, MA
- $18 - $19 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
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Hotel General Manager
Extended Stay America —Peabody, MA
- $75,000 a year
- Full-time
- Spanish
- Word processing
- Computer literacy
- AD&D insurance
- Disability insurance
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Front Desk Supervisor
Hampton Inn Boston-Logan Airport —Revere, MA
- $23 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Hotel
- Paid holidays
- Health insurance
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Operations Manager
Meyer Jabara Hotels —Boston, MA
- Weekends as needed
- Mid-level
- 3 years
- Hotel
- Health insurance
- Dental insurance
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Front Office Manager
Hampton Inn by Hilton Boston Logan Airport Chelsea —Chelsea, MA
- $55,000 - $57,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Contracts
- Wellness program
- Commuter assistance
Front Desk Supervisor
DoubleTree by Hilton Hotel Boston - Westborough —Westborough, MA
- $22 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Hotel
- Paid holidays
- Health insurance
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Food and Beverage Supervisor
Best Western Royal Plaza Hotel & Trade Center —Marlborough, MA
- $19 - $20 an hour
- Customer service
- Mid-level
- Hotel
- Health insurance
- Dental insurance
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Chef de Cuisine
DIG INN Restaurant Teams —Boston, MA
- $70,000 - $75,000 a year
- Mid-level
- Ability to lift 50 pounds
- Restaurant
- Commuter assistance
- Paid parental leave
Quick Apply

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assistant general manager hotel jobs near billerica, ma

Hotel Assistant Manager

Extended Stay America -
Burlington, MA

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Job Details

Full-time
$25 - $26 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Hotel cost control
Operational cost reduction
Practicing in a sourcing or procurement role
Employee onboarding
Incident reporting compliance
Guest reservation booking
Staff supervision
Hotel housekeeping management
Hotel regulations compliance
Hotel policy compliance
Team supervision
Accounts receivable management
Media monitoring
Expense management
Staff scheduling
Hotel quality control
Cash flow monitoring
Lead generation
Team scheduling
Purchase order management
Managing hospitality teams
Mid-level
Team development
Continuous improvement
Customer service through social media
Increasing sales revenue
Employee relations management
Sales development
Prospecting
Relationship management

Full Job Description

Position Purpose and Summary:

The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and continual improvement in guest satisfaction and associate satisfaction. The AGM is hands on in managing the hourly staff, including scheduling, directing and overseeing their daily activities and training. The AGM is expected to provide leadership to the staff to promote an exceptional workplace. The AGM also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests.

Major/Key Job Duties:

Demonstrates and promotes 100% commitment to providing the best possible experience for our guests.
Become trained in all managerial functions and operations at the hotel level.
Ensures all associates are properly onboarded, trained and complete ESU required training timely.
The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
Upholds and drives compliance with policies, rules, and standards (including but not limited to the safety and security guidelines) at the property level.
Ensure associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction.
Serves as first level of management contact for guest service issues. Resolves guest issues in a timely manner and determines whether to escalate to GM/MUGM as needed.
The AGM must demonstrate professionalism and embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
Daily interaction with the guests to identify quality lead generation and assist guests with future travel needs.
Assists in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA.

Other Duties:

Assists the GM/MUGM with interviewing, onboarding and training new associates.
Direct supervision/involvement with all associates to promote a positive work environment through teamwork, energy, enthusiasm and recognition.
Active involvement in daily team meetings and interactions with staff to foster continuous improvement, needed guidance, encouragement and corrective action when necessary.
Assists the GM in budgetary control measures, including labor monitoring, scheduling, room expense control and maintaining PAR levels through Daily Visual Management.
Ensures associates have the necessary tools to execute their jobs on an ongoing basis.
Serves as the manager on duty in the absence of the GM/MUGM.
Inspects guest rooms.
Complete Guest Ready, visual inspections, assign daily arrival reservations.
Provides other relief, or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel.
Responsible for managing purchase order process, ordering and receiving products in a timely manner.
Assists GM/MUGM in monitoring cash management, in-house guest balances and direct bill receivables compliance.
Assists with hotel sales activities when needed, including Soar leads.
Actively reviews and monitors social media websites to ensure timely and appropriate responses.
Ensures that clean rooms, guest and associate satisfaction are top priorities.

BENEFITS

Weekly Pay!
Competitive Wages
Great working environment
Employee Recognition Programs
Medical Insurance
Dental Insurance
Vision Insurance
Health Care and Dependent Care Flexible Spending Accounts
Employer Paid Basic Life and AD&D Insurance
Employer Paid Long Term Disability
Optional Employee Paid - Voluntary Benefits
- Short-Term Disability
- Buy-Up Long-Term Disability
- Supplemental Life Insurance
- Dependent Life Insurance
401(k) Savings Plan
Paid Time Off
Employee Assistance Program (EAP)
Employee Perks Progam offering discounts to major companies

COMPENSATION

Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

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assistant general manager hotel jobs in billerica, ma

Hotel Assistant Manager

Assistant General Manager - Full Time

Front Desk Agent

Assistant General Manager

Chef de Cuisine

Front Desk Agent

Front Desk Agent

Hotel General Manager

Front Desk Supervisor

Operations Manager

Front Office Manager

Front Desk Supervisor

Food and Beverage Supervisor

Chef de Cuisine

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