POSITION SUMMARY
The Sales Estimator plays a critical role in ACP’s growth by preparing precise and timely quotes for custom-manufactured parts. This position requires a strong balance of technical estimating skills, manufacturing knowledge, and customer-focused communication to successfully convert RFQs into orders. Working closely with engineering, programming, and operations, the Sales Estimator ensures pricing aligns with ACP’s capabilities, capacity, and quality standards. Success in this role contributes directly to customer satisfaction, revenue growth, and ACP’s reputation as the fastest, most dependable short-turn manufacturing company in the country.
ABOUT THE COMPANY
Located in Littleton, MA, ACP Waterjet aims to lead the short-run manufacturing industry by turning ideas into high-quality parts quickly. Our mission is to improve our team's lives and ensure our customer projects are completed on time. We stand for:
- Inspirational: We lift each other up and work hard to do our best, pushing for new ideas and better ways to get the job done.
- Commitment: We stick to our promises, making sure every job is done right and on time so our customers can count on us.
- Accountable: We own up to our mistakes and fix them fast, making sure we keep the trust of our team and customers.
- Aligned: We make sure our daily work matches the company’s goals, so we all move in the same direction toward success.
- Transparency: We talk straight and keep everyone in the loop, so there are no surprises, and we can work better together.
- Results-Oriented: We focus on getting the job done well, making sure our hard work leads to real success for the team and the company.
OBJECTIVES
- Review RFQs, drawings, and CAD files (STEP, DXF, PDFs) to produce precise cost estimates
- Price jobs using ACP’s quoting platform (Paperless Parts), ensuring speed and accuracy
- Support orders generated through our online quoting platform, ensuring a smooth handoff to production
- Communicate with customers to clarify requirements and provide quote updates
- Identify opportunities for value-added services (e.g., deburring, forming, machining)
- Drive quote conversion by actively following up on open quotes, addressing objections, and improving response times
- Gather customer feedback and share internally to drive improvements
- Engage with suppliers when needed for material and outside service pricing
- Maintain quote status visibility, follow up on open quotes, and track conversion rates
- Leverage ERP and CRM systems to manage quoting activities, track customer interactions, and maintain data accuracy
- Track and report quoting KPIs — quote turnaround time, win/loss ratio, average order value — and adjust approach to improve
- Help identify trends and customer needs to improve quoting effectiveness and profitability
COMPETENCIES
- 2+ years of experience in estimating, quoting, or sales in manufacturing
- Strong understanding of sheet metal fabrication, waterjet/laser cutting, and machining
- Ability to read blueprints, tolerances, and technical specs
- Proficiency with Excel, quoting platforms (e.g., Paperless Parts, Fulcrum), and cloud-based tools
- Experience using ERP and CRM systems to manage quoting workflows and customer interactions
- Excellent communication skills and attention to detail
- Comfortable working in a fast-paced, deadline-driven environment
PREFERED
- Familiarity with CAD software such as SolidWorks and AutoCAD
- Experience with Paperless Parts and modern cloud-based ERP systems
- Background in short-turn, custom manufacturing, or job shop environments
EDUCATION AND EXPERIENCE
- A bachelor’s degree in Engineering, Business Administration, or a related field is preferred.
- Demonstrated experience in technical sales, ideally in the sheet metal fabrication manufacturing industry.
- Proficiency in AutoCAD or similar CAD software is required.
- Proficiency in CADCAM or similar software is preferred.
PHYSICAL REQUIREMENTS
- This role primarily involves office-based work.
- Position may require travel: up to 25%
- Physical demands are minimal but may include light lifting and standing during client meetings or visits.
- Must be able to lift at least 40 lbs.
- Perform work with OSHA required PPE; Including COVID19 PPE
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, ACP Waterjet recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to . Already a candidate? Please connect directly with your recruiter to discuss this opportunity.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
