Top 41 Client relations manager Jobs in Billings, Mt

Client Experience Manager
Tyler Technologies —Billings, MT
- $66,585 - $75,000 a year
- ERP systems
- Senior level
- Leadership
Quick Apply
1d
Service Operations Manager (Emerging Markets)
RDO Equipment Co. —Billings, MT
- $85,000 - $110,000 a year
- Management
- Writing skills
- US work authorization
Quick Apply
Account Manager
Integrated Power Services —Billings, MT
- $65,000 - $80,000 a year
- Engineering
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
6d
Territory Account Manager – Established Accounts
Hillyard, Inc. —Billings, MT
- $60,000 - $75,000 a year
- Monday to Friday
- Mid-level
- Business development
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply
8d
Territory Sales Manager - Residential
Simpson Strong-Tie Company Inc. —Billings, MT
- $88,900 - $127,100 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid jury duty
- Health insurance
Quick Apply
12d
Territory Manager
SRS Building Products - Billings —Billings, MT
- $37,500 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Microsoft Outlook
- Wellness program
- Paid parental leave
11d
Regional Sales - Territory Sales Manager
Continental Battery Systems —Billings, MT
- $65,000 - $95,000 a year
- Weekends as needed
- Mid-level
- Office
- Clean MVR report
- Paid holidays
- Health insurance
Quick Apply
Commercial Sales Manager
AutoZone —Laurel, MT
- Weekends as needed
- Spanish
- English
- Mid-level
- Store discount
- Employee stock purchase plan
Sales Manager - Midwest US
Romet Limited Canada —United States
- Remote
- Mid-level
- Travel
- Organizational skills
- AD&D insurance
- Disability insurance
Sales Manager - Prepress - North America
XSYS Global —United States
- From $110,000 a year
- Full-time
- Background check
- Up to 50% travel
- 5 years
- Health savings account
- Health insurance
Quick Apply
1d
Account Manager
Siegwerk Druckfarben AG & Co. KGaA —United States
- Online Application
- Microsoft Word
- Mid-level
- Bachelor's degree
Account Manager
Siegwerk Druckfarben AG & Co. KGaA —United States
- Online Application
- Microsoft Word
- Mid-level
- Bachelor's degree

Related jobs to explore

Based on your search for client relations manager

General Manager
My Place Hotels —Billings, MT
Hands-On Management: Be ready to step in and perform any role within the hotel, including front desk, guest services, night audit, housekeeping, maintenance,…
$70,000 - $90,000 a year
Quick Apply
Finance Manager - Mercedes Benz of Billings, MT
Ed Morse Automotive Group —Billings, MT
Creates and maintains good relations with guests. Processes federal, state, and dealer paperwork related to vehicle transaction.

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Impact Manager, Customer Success
RQI Partners —Columbus, OH
Bachelor’s Degree in Business, Life Sciences, or related field. Minimum of 5 years involving one or combination of the following positions: field-based sales,…
$100,000 - $105,000 a year
Quick Apply
Customer Success (Operations) Manager
HHAeXchange —Columbus, OH
They will own SLAs, coordinate teams, drive resolutions, and track their work. The Customer Success (Operations) Manager will work with clients beginning in…
$100,000 - $120,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for client relations manager in billings, mt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client relations manager jobs near billings, mt

Client Experience Manager

Tyler Technologies -
Billings, MT

Quick Apply

Job Details

$66,585 - $75,000 a year
1 day ago

Qualifications

Customer communication
Team member evaluation
Customer relationship building
Managing teams in a customer support role
Employee engagement program (employee development activity)
Coaching
Customer satisfaction tracking
ERP systems
Employee engagement strategy
Employee relationship building
Performance feedback (performance evaluation method)
Incident Escalation
Frontline customer support management
Managing clients in a customer support role
Team development
Professional development support
Client retention
Task prioritization
Team training
Customer engagement
SaaS platforms
Leading team collaboration initiatives
Management reporting
Customer success strategy
Talent career development
Employee engagement
Senior level
SaaS
Cross-functional team management
Leadership

Full Job Description

The Client Experience Manager plays a pivotal role in transforming support into client success. This leader is directly responsible for the engagement, growth, and performance of a cross-functional team—including Client Experience Champions, Client Engagement Leads/Managers, and Learning Enablement Coaches.

Their mission: drive extraordinary client and employee experiences. This includes owning the Net Promoter Score (NPS) for their assigned region and fostering high employee satisfaction (eSAT) within their team. They act as both a strategic leader and a tactical support partner—ensuring clients feel supported, heard, and delighted, while employees feel empowered, challenged, and connected.
This is a formal people leader position.

Responsibilities

Client Outcomes & Advocacy

Own the client experience for the assigned region, with NPS as the primary success metric.
Actively track and improve clients’ NPS performance through relationship building, issue resolution, and value delivery
Use NPS data to inform outreach plans and success strategy adjustments
Regularly engage with clients and oversee communication on critical issues, roadmap items, and new features.
Understand regional client trends and ensure proactive outreach strategies are in place.
Surface product gaps, friction points, and enhancement opportunities to internal teams.
Serve as a high-level escalation path for client concerns that require management handling.
Consistently highlight Tyler’s unique value in conversations with clients and internal stakeholders
Ensure regional teams understand how to communicate product differentiators when managing escalations or sharing best practices
Serve as a champion for the client experience—reinforcing where Tyler’s solutions are delivering exceptional outcomes
Step in to handle support incidents as needed, especially during high-volume periods
Help clients navigate change—whether product updates, cloud transitions, or process shifts—by providing clarity, reassurance, and structured communication.

People Leadership

Directly manage and develop a regional team of individuals including:
Client Experience Champions
Client Engagement Leads or Managers or Strategic Engagement Managers
Learning Enablement Coaches
Conduct regular 1:1s, career development planning, and performance reviews.
Foster a high-trust, high-performance team culture rooted in transparency, ownership, and continuous growth
Actively coach team members on handling escalations, improving call quality, and deepening client relationships

Operational Oversight

Monitor regional call trends, case volumes, and support backlogs—ensuring appropriate resource coverage and load balancing.
Ensure SLAs are being met and pull in Client Engagement and Learning Enablement team members to assist with incidents as appropriate
Identify and act on staffing needs or workflow adjustments to improve service responsiveness.
Partner with other regional managers to share best practices and align on enterprise client strategies.
Track and report on team and regional performance—including NPS, eSAT, and operational KPIs.
Ensure all team members follow the regional feedback process defined by the Director of Client Operations.

Employee Engagement & Enablement

Own the employee satisfaction and engagement for your regional team.
Partner with Learning Enablement Coaches to ensure training is timely, targeted, and effective.
Support a culture of open feedback, recognition, and accountability.
Serve as a role model for transparent communication—owning mistakes and showing others how to recover from them with integrity and follow-through.

What Success Looks Like

Clients demonstrate loyalty and satisfaction through strong Net Promoter Scores (NPS) and qualitative feedback
Your team is highly engaged, supported, and performing at or above expectations.
Proactive client outreach is happening consistently—not just reactive support.
Your team members are growing in capability, confidence, and influence.
Regional themes and client needs are regularly synthesized and shared with product, support, and leadership stakeholders.

Qualifications

Strong understanding of support operations, client lifecycle, and feedback systems (NPS, eSAT)
Ability to coach others in client communication, troubleshooting, and service recovery
Excellent communication, prioritization, and problem-solving skills
Familiarity with ERP systems, local government software, or SaaS environments is a plus

Quick Apply

Refine Your Search

client relations manager jobs in billings, mt

Client Experience Manager

Service Operations Manager (Emerging Markets)

Account Manager

Territory Account Manager – Established Accounts

Territory Sales Manager - Residential

Territory Manager

Regional Sales - Territory Sales Manager

Commercial Sales Manager

Sales Manager - Midwest US

Sales Manager - Prepress - North America

Account Manager

Account Manager

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for client relations manager in billings, mt

Explore jobs in more locations

Responsibilities

Qualifications

Job Seeker Tools

Employer Tools

Browse

Stay Connected