Top 153 Customer service supervisor Jobs in Billings, Mt

Customer Service Rep
Intermountain Healthcare —Billings, MT
- $19.50 - $26.48 an hour
- Full-time
- Hybrid work
- Clean driving record
- Hospital
- Word processing
5d
Dining Room Supervisor ~ Senior Living Community ~ Billings
MorningStar Senior Management LLC —Billings, MT
- $20 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Math
- Health savings account
- Dental insurance
Quick Apply
Canvass Supervisor- 100k+
DaBella —Billings, MT
- $22.50 an hour
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
7d
Therapist - Team Lead
Bridgemont Health and Wellness —Billings, MT
- $77,000 - $78,500 a year
- Full-time
- Mid-level
- Outpatient experience
- In-person
- Health insurance
- Dental insurance
Quick Apply
7d
Client Experience Manager
Tyler Technologies —Billings, MT
- $51,035 - $65,000 a year
- ERP systems
- Mid-level
- Travel
Quick Apply
Operations Supervisor
JCPenney —Billings, MT
- $22 - $28 an hour
- Merchandising
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Service Operations Manager (Emerging Markets)
RDO Equipment Co. —Billings, MT
- $85,000 - $110,000 a year
- Management
- Writing skills
- US work authorization
Quick Apply
Customer Service Representative
DXP Enterprises, Inc. —Billings, MT
- Overtime
- Clean driving record
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
Quick Apply
Supervisor IS
Clean Harbors —Billings, MT
- $18.95 - $60.88 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Paid training
- Employee stock purchase plan
11d
Executive Team Leader Service & Engagement (Assistant Manager Front End) - NEW Williston, ND Store
Target —Billings, MT
- $64,000 - $128,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
13d
(USA) Member Team Lead
Sam's Club —Billings, MT
- $21.50 - $29.50 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Health and Safety Supervisor
Clean Harbors —Billings, MT
- $19.95 - $64.09 an hour
- Full-time
- Management
- Mid-level
- Driver's License
- Paid training
- Health insurance
Transportation Supervisor
Sysco —Billings, MT
- $67,200 - $100,800 a year
- Weekends as needed
- Ability to walk for extended periods
- Word processing
- Computer literacy
Quick Apply
Data Entry/Customer Service Rep
MT Safety Services/Associated Employers —Billings, MT
- From $20 an hour
- Email
- Microsoft Outlook
- Office
- In-person
- Health savings account
- Health insurance
Quick Apply
Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - Billings, MT
Target —Billings, MT
- $64,000 - $128,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Billings/Laurel, MT Customer Service Representative
Packard Culligan Water —Laurel, MT
- $18 - $20 an hour
- Full-time
- Background check
- Dealership
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
19h
Supervisor Financial Counseling
Intermountain Healthcare —Billings, MT
- $26.10 - $40.00 an hour
- Full-time
- Spanish
- Hospital
- Computer literacy
Field Service Supervisor
Voltyx —Billings, MT
- $55 - $65 an hour
- Overtime
- Customer service
- 5 years
- Microsoft Office
- Travel reimbursement
- Health savings account
Loan Servicing Team Lead
First Interstate Bank —Billings, MT
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Paid time off
7d
Team Supervisor (MA)
RiverStone Health —Billings, MT
- $24.28 - $32.19 an hour
- Full-time
- CPR Certification
- Microsoft Outlook
- High school

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Customer Service Rep

Intermountain Healthcare -
Billings, MT

Apply Now

Job Details

Full-time
$19.50 - $26.48 an hour
5 days ago

Benefits

Safety equipment provided

Qualifications

Computer operation
Word processing
Computer literacy
Spreadsheets
Writing skills
English
Driver's License
Documentation tools
Desktop applications
Productivity software
Cross-functional communication

Full Job Description

Job Description:

The Home Medical Equipment Coordinator is responsible for the intake, coordination, and timely implementation of Home Medical Equipment (HME) and supply orders. Acting as a key liaison among referral sources, providers, patients, and internal service lines, this role ensures accurate documentation, verifies medical necessity, and maintains clear communication throughout the order process. The coordinator manages patient orders from start to finish, including reviewing referrals, coordinating deliveries, and providing essential patient education. They also facilitate one-on-one equipment set-ups or fittings, ensuring patients and caregivers are properly instructed on the use, care, and safety of the equipment provided. If in a Field / Delivery role the coordinator is responsible for making timely deliveries of Home Medical Equipment (HME) products and supplies to customers.

Schedule : Monday - Friday

Hours : 8:30am - 5:30pm

* Weekend on call rotation every 5-7 weeks

Essential Functions

Delivers exceptional customer service by promptly and courteously responding to phone calls, emails, chats, and in-person inquiries; accurately triages and routes communications to appropriate departments or staff.
Coordinates patient intake and order processing by gathering referral information, entering data into the Electronic Medical Record (EMR), and verifying insurance benefits or self-pay status at the time of intake.
Manages the delivery and fulfillment of medical equipment and supplies, selecting appropriate delivery methods to meet patient and company needs, and ensuring timely coordination with delivery staff or services.
Supports patient discharges and transitions of care by working closely with hospital liaisons and case managers to ensure timely and appropriate equipment setup for home use.
Provides one-on-one patient support, including equipment education, fittings, and verifying that equipment selections align with physician orders and patient-specific needs.
Processes Point of Sale (POS) transactions by entering orders, receiving payments, and coordinating delivery or patient pick-up in both clinical and retail settings.
Collaborates across departments to ensure seamless service delivery, maintains effective internal and external relationships, and contributes to daily workflow organization and prioritization.
Demonstrates strong problem-solving and compliance knowledge, addressing concerns promptly while maintaining a working understanding of Medicare, Medicaid, and third-party billing requirements, as well as privacy and confidentiality regulations.

Skills

Customer Service
Order Entry & Processing
Communication
Interpersonal Skills
Patient Care
Referral Management
Telephone System Proficiency
Computer Literacy
Medical Equipment Knowledge
Problem Solving

Required Qualifications

Demonstrated experience in a customer service role, with a focus on professionalism, empathy, and responsiveness.
Proven ability to work independently with strong self-motivation, accountability, and sound judgment.
Excellent verbal, written, and interpersonal communication skills, with the ability to interact effectively with diverse individuals.
Strong attention to detail, accuracy, and dependability in managing tasks and documentation.
Effective organizational and time management skills, with the ability to prioritize and manage multiple responsibilities.
Proficiency in using basic computer applications, including word processing, spreadsheets, databases, internet, email, and scheduling tools.
Ability to understand and speak English clearly, follow verbal and written instructions, and communicate effectively with patients and team members.
Demonstrated ability to adapt to changing priorities and work collaboratively in a team-oriented environment.
Field/Delivery Positions: Current driver’s license insured and reliable transportation, and an acceptable driving record. (will be verified)

Preferred Qualifications

Experience working with home or durable medical equipment
Experience Coordinating office operations and administrative tasks
Experience providing direct or supportive patient care

Physical Requirements

Ongoing need for employee to see and read information, labels, assess patient needs, identify HME equipment and supplies.
Frequent interactions with both patients/customers and /or patient care providers, and employees that require employee to communicate verbally and in writing as well as hear and understand spoken information, customer/patient needs, and issues, quickly and accurately.
Hearing/Listening, Manual Dexterity
Interact with others requiring the employee to communicate information.
Operate computers and other office equipment requiring the ability to move fingers and hands. See and read computer monitors and documents.
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment

Location:

Intermountain Health St Vincent Regional Hospital

Work City:

Billings

Work State:

Montana

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$19.50 - $26.48

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Apply Now

Refine Your Search

customer service supervisor jobs in billings, mt

Customer Service Rep

Dining Room Supervisor ~ Senior Living Community ~ Billings

Canvass Supervisor- 100k+

Therapist - Team Lead

Client Experience Manager

Operations Supervisor

Service Operations Manager (Emerging Markets)

Customer Service Representative

Supervisor IS

Executive Team Leader Service & Engagement (Assistant Manager Front End) - NEW Williston, ND Store

(USA) Member Team Lead

Health and Safety Supervisor

Transportation Supervisor

Data Entry/Customer Service Rep

Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - Billings, MT

Billings/Laurel, MT Customer Service Representative

Supervisor Financial Counseling

Field Service Supervisor

Loan Servicing Team Lead

Team Supervisor (MA)

I want to receive the latest job alert for customer service supervisor in billings, mt

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