Top 2 Front desk coordinator Jobs in Billings, Mt

Part-Time Patient Services Representative
The Foot Care Center —Billings, MT
- Part-time
- Word processing
- Writing skills
- HIPAA
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Client Services Coordinator
Community Medical Services —Billings, MT
- $20 - $23 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Medication administration
- Health savings account
- Paid holidays
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Entre Technology Services —Billings, MT
Answer incoming phone calls for Service Desk. Schedule service tickets to technical resources using appropriate priority, service level and resource.
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Part-Time Patient Services Representative

The Foot Care Center -
Billings, MT

Quick Apply

Job Details

Part-time

Qualifications

Record keeping
Phone communication
Word processing
Writing skills
In-person customer service
Employee relationship building
High school diploma or GED
Desktop applications
Productivity software
Clinical confidentiality policies

Full Job Description

Description:

The Patient Services Representative is a member of the patient care team. The position performs clinical tasks and procedures to support the delivery of care and to promote efficient use of the physician's time as well as performs all clerical duties required to complete patient Check-in/Check-out. The Patient Services Representative is responsible for assisting patients obtain services in a timely manner and assuring efficient utilization of the physician's appointment schedule and in the coordination of patient care. This position administers and coordinates referrals and service authorization process, rooming duties and performs other clinic front desk activities.

Duties and Responsibilities

Complete initial intake and follow-up calls with patients via inbound and outbound calls/dialer to include identifying and resolving patient concerns within the process or product.
Processes requests for prescription refills according to established practice.
Promptly and accurately reports and refers patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel.
Schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system.
Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely fashion.
Acts as a patient advocate, coordinator and liaison for The Foot Care Center in dealing with the community.
Acts as non-clinical liaison/concierge/navigator for the referred patients in any way the patient needs before, during or after an encounter with The Foot Care Center.
Clerical Duties
Meet or exceed monthly departmental goals as established by Ops management.
Adhere to phone activity/compliance standards to include, HIPAA, ACW, and minimum call volume

Requirements:

Knowledge of clinical staffing, office organization operations and functions use of computer word processing and database applications
Excellent communication skills by telephone in person and in writing
Ability to multitask and maintain records and information
Ability to establish and maintain cooperative and effective working relationships
Ability to maintain confidentiality of patient Information

Education and Experience

Minimum of high school diploma or equivalent
Associate degree or equivalent preferred
1+ year of customer service experience
1+ year of medical office experience preferred

Quick Apply

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front desk coordinator jobs in billings, mt

Part-Time Patient Services Representative

Client Services Coordinator

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