You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.
And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting.
Phlebotomy and Laboratory Technical Assistant
Billings Clinic (BILLINGS CLINIC WEST END)
req12162
Shift: Day
Employment Status: Per Diem
Hours per Pay Period: 0.01 = per diem (as needed) (Non-Exempt)
Starting Wage DOE: $17.15 - 21.44
Under general supervision, this position supports laboratory functions in the West End Clinic including phlebotomy and assisting Medical Technologists and/or Medical Laboratory Technicians. This position also provides general support to other areas within the branch clinic which may include nursing support, radiology, business office, etc
Essential Job Functions
- Processes and accessions samples according to established policies and procedures.
- Performs phlebotomy blood draws, assists nursing with patient rooming, schedules appointments, enters lab orders and assist with chart ticket review and ensures correct coding.
- Assists with inventory management including stocking, ordering and monitoring to ensure adequate supplies to meet business needs within the assigned section of the laboratory.
- Performs waived laboratory testing and specimen processing within scope of practice.
- Provides administrative/clerical support for the departments including maintaining accurate record systems, quality control data, patient results, and workflow documentation.
- Assist Medical Technologists with preparation of slides, maintaining integrity of specimens, and transporting specimens.
- Answers multi-line telephones and responds to most incoming calls before transferring to alternate resources. Responds to questions from patients, physicians and other reference labs and provides routine information, collection and testing procedures, specimen processing, turn-around-times, result reporting and reference lab availability. Also responds to non-routine questions regarding what steps need to be taken to rectify a situation when the integrity of a sample/specimen has been compromised.
- Facilitates result reporting. Results may be called to the physician’s office, faxed or mailed depending on orders and situation.
- Monitors all label printers for incoming orders. Responsible for ensuring printers are maintained in good working order due to the critical nature of information being received. Acts as a resource in resolving printer related function problems, maintenance and form loading.
- Responsible for checking and verifying the integrity/quality of the specimens to ensure appropriate specimen volumes, packaging, etc. Assumes responsibility for initiating follow-up action necessary to prevent and/or resolve problem scenarios and coordinates as appropriate with other departments, management, etc.
- Maintains inventory management including ordering stocking and monitoring to ensure adequate supplies to meet the business needs for all areas within the department and reference laboratory.
- Responsible for processing and transporting specimens to the main laboratory while maintaining sample integrity.
- Receives specimens from the nursing staff and outpatients. Utilizes judgment to determine if sample/specimen is appropriate for testing according to established guidelines or if a recollection will be necessary. Initiates specimen preparation and processing by preparing spin-offs and aliquots and distributes them to the appropriate area of the branch laboratory for final processing. Monitors printers for STAT orders from the nursing units.
- Works with the Technologist/Technician to establish an appropriate workflow in accordance with established standards.
- Participates in and assists with additional levels of responsibilities for special projects and/or delegated tasks
- Responsible for restocking work areas and instruments from supply inventory with appropriate reagents and supplies.
- Assists with orientation and training.
- Coordinates any outstanding issues or problems with the Lead Medical Technologist.
- Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
- Quality Control - Participates in and/or assists Technologist/Technician with the performance of quality control correlations and instrumentation checks and with the performance of routine and/or preventative maintenance of instruments and equipment.
- Work is performed under general supervision in accordance with regulatory requirements, established policies and procedures and general directives.
- Assumes responsibility for initiating follow-up to prevent and/or resolve problem scenarios and coordinates with the appropriate department and/or person.
Minimum Qualifications
Education
- High School graduate or equivalent.
Experience
- Successful experience working in a laboratory or healthcare environment, preferred.
- Phlebotomy training, preferred.
Certifications and Licenses
- Ability to be insured to operate organization vehicles.
Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
