Top 8 Retail customer experience coordinator Jobs in Billings, Mt

Front Desk Team Lead & Operations Coordinator
Walk In Chiropractic —Billings, MT
- From $25 an hour
- Full-time
- Mid-level
- Clinic
- In-person
- Health insurance
- 401(k)
Quick Apply
2d
Retail Nutrition Services Coordinator
Intermountain Healthcare —Billings, MT
- $20.45 - $27.04 an hour
- Full-time
- Hybrid work
- Hospital
- ServSafe
- Computer literacy
Team Coordinator
Dunhams Sports —Billings, MT
- Part-time
- Merchandising
- Mid-level
- Supervising experience
- Store discount
Freight Coordinator (Full-time)
Buckle —Billings, MT
- Weekends as needed
- 18 years or older
- Merchandising
- No experience needed
- Paid time off
- Employee assistance program
Quick Apply
Branch Coordinator Spray Equipment Repair
Sherwin-Williams —Billings, MT
- $19.19 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds

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US Foods, Inc. —Billings, MT
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Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal…
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retail customer experience coordinator jobs near billings, mt

Front Desk Team Lead & Operations Coordinator

Walk In Chiropractic
Billings, MT

Quick Apply

Job Details

Full-time
From $25 an hour
2 days ago

Benefits

Health insurance
401(k)
Paid time off
401(k) matching
Retirement plan

Qualifications

Customer communication
Teamwork
Fitness sales
Team development
Patient interaction
Empathy

Full Job Description

About Walk In Chiropractic

At Walk In Chiropractic, we believe healthcare should be accessible, convenient, and patient-centered. Our team thrives on a high-energy, collaborative culture dedicated to improving our community’s wellness. You won't just manage day-to-day operations; you will work side-by-side with our doctors to deliver incredible patient experiences and build long-term relationships through our wellness memberships.

The Role: Lead by Example

We are seeking a dynamic, hands-on Front Desk Team Lead to spearhead our reception operations in Billings, MT. This is a full-time, active role where you will be the face of our clinic—working directly at the front desk alongside a small, dedicated team of receptionists.

Instead of sitting in a back office, you will lead from the front lines, driving day-to-day patient engagement, mastering our membership sales goals, and ensuring the clinic runs seamlessly. You will work in close partnership with the Lead Doctor to foster a unified, high-performing team culture.

Key Responsibilities

Front-Line Leadership: Serve as the lead receptionist, providing a warm, energetic welcome to patients while maintaining a smooth daily schedule.
Team Alignment: Coordinate and lead regular team meetings and training sessions to keep staff aligned on office procedures, customer service standards, and performance goals.
Drive Membership Sales: Lead by example in presenting and selling our chiropractic wellness memberships, motivating the team to meet and exceed monthly office goals.
Operational Agility: Maintain a semi-flexible full-time schedule to ensure front desk coverage and operational continuity during peak hours or shift changes.
Doctor-Team Liaison: Partner closely with the Lead Doctor to keep communication transparent, build a strong team environment, and ensure everyone is moving in the same direction.

What We Are Looking For

A "doer" who loves interacting with people and thrives in an active, face-to-face team environment.
Proven experience in retail, hospitality, fitness, or medical front-desk roles with a strong emphasis on sales or membership growth.
A natural coach who prefers teaching and working alongside a team rather than just supervising them.
Excellent communication skills, high emotional intelligence, and organizational sharpness.
Flexibility to adapt schedules to meet the operational needs of the clinic.
Experience with chiropractic care is preferred but not required.

Compensation & Benefits

Base Salary: $52,000 / year (Calculated at a stable hourly rate of $25.00/hr, 40 hours per week).
Bonus Potential: Monthly performance bonuses that directly reward your success and drive your earning potential even higher.
Retirement: Simple IRA with a 3% company match.
Healthcare: Eligibility to enroll in the company health insurance plan.
Paid Time Off: 5 days of base PTO annually, with clear opportunities to earn additional days off by hitting office performance milestones.

Pay: From $25.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off
Retirement plan

Work Location: In person

Quick Apply

Refine Your Search

retail customer experience coordinator jobs in billings, mt

Front Desk Team Lead & Operations Coordinator

Retail Nutrition Services Coordinator

Team Coordinator

Freight Coordinator (Full-time)

Branch Coordinator Spray Equipment Repair

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