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Assistant Director, ASC Writing Center
Montana State University Billings —Billings, MT
- $55,000 - $60,000 a year
- Full-time
- Customer service
- Mid-level
- Master's degree
- Paid holidays
- Disability insurance
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Assistant Director, ASC Writing Center

Montana State University Billings -
Billings, MT

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Job Details

Full-time
$55,000 - $60,000 a year
7 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

General academic student support
Student supervision
Staff supervision
Conflict resolution in education
Data analysis reporting
Team supervision
Educational support mentoring
Presentations for conferences or internal meetings
Academic institution experience
Performance Reporting
Hiring
Experience working with undergraduate students
Team training
Productivity software
School staff supervision
Technical Proficiency
Custom report preparation
Staff development

Full Job Description

Position Details

Position Information

NBAPOSN Title

Working Title

Assistant Director, ASC Writing Center

Brief Position Overview

The purpose of the Academic Support Center (ASC) is to provide services that promote the academic success of students at Montana State University Billings. The mission of the ASC is to enrich the MSUB culture by supporting students and faculty in order to enhance the overall effectiveness of the teaching and learning process.

The Assistant Director will be a vital member of the ASC Leadership Team. This position reports directly to the Director of the ASC. This position will supervise the Writing Center Tutoring staff (approx. 10 employees) at both the University Campus and City College locations, while working closely with the Retention Director and Associate Director of Tutoring to carry out the department’s daily operations.

The successful candidate will have the ability to effectively communicate the departmental mission to diverse constituencies, conceptualize and develop methods to implement innovative service enhancements, demonstrate skill in presenting an excellent student/customer service attitude, provide leadership in a technical, constantly changing integrated student services environment, possess excellent communication skills including the ability to understand a wide range of user needs and technical issues, the ability to interact effectively (listen, respect others opinions/needs) and negotiate with internal and external department staff, and the ability to represent the Academic Support Center and MSU Billings in a professional and courteous manner.

Position Number

Department

Academic Support Center

Division

Academic Affairs

Appointment Type

Classified

Contract Term

Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA

Union Affiliation

Exempt from Collective Bargaining

FTE

1.0

Benefits Eligible

Yes

Compensation

Annual

Salary

Salary range $55,000 to $60,000 annually, commensurate with experience, education, and qualifications

Contract Type

LOA

If other, please specify

Recruitment Type

Open

Position Details

General Statement

Montana State University Billings is a preferred employer in the region-WE WANT YOU!

The following are reasons why you should join our team:

Work-life balance
Holidays-10 paid holidays per year and 1 Floating Holiday
Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)
Sick Leave – Earned at an accrual rate of .0416125 for each hour in pay status.
Employee and Dependent Tuition Waiver
Opportunities to engage in professional development opportunities
Committed to employee wellness and access to a robust Employee Assistance Program
Medical Benefits that are robust and affordable
Visit MUS Benefits to learn more about our benefit package including:
- Medical, Vision, and Dental
- Life Insurance and Long Term Disability are incorporated into our benefits.
- Learn more about our retirement benefits at MUS Retirement.
Opportunities for career growth and a variety of career paths
Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.
Beautiful campus environment that features our MSUB Mile walking path

Duties and Responsibilities

Required Qualifications – Experience, Education, Knowledge & Skills

The successful candidate must hold a minimum of a bachelor’s degree in education, Student Affairs, Humanities, English, or a related field and have at least 3 years of experience.
Three years of tutoring, mentoring, advising and/or other student success/academic support
Demonstrated knowledge of effective student success/academic support strategies
Experience in hiring and training tutors/academic support personnel
Experience in supervising student and/or professional personnel
Experience with non-traditional and/or first-generation college students
Experience working in a learning center, writing center, or similar environment to include evidence of at least
Experience working in an LMS environment (D2L, Canvas, Moodle, or other system)
Experience working with at-risk students or students experiencing academic distress
Knowledge of collection and distribution of data to inform practice, improve organizational performance, and report preparation/analysis
Exceptional communication skills (both written and verbal) including the ability to deliver effective presentations to large, diverse audiences
Strong interpersonal and organizational skills, with attention to detail and ability to work without supervision
Proficiency in computer applications, especially Microsoft Office
Commitment to continued professional development
Attention to detail
Proven conflict resolution skills

Preferred Qualifications – Experience, Education, Knowledge & Skills

Master’s degree in a Writing discipline, Student Affairs, or Humanities related field and have at least 5 years of experience.
Five years of progressive responsibility working in a learning center, tutoring center, or similar environment
Experience in hiring and training tutors/academic support personnel
Experience in supervising student and/or professional personnel
Previous tutoring experience (especially in a writing center or similar environment)
Experience with CRLA programing and training
Two or more years of instructional experience at the secondary or collegiate level
Experience (preferably in a teaching role) working in a Writing program
Demonstrated commitment to pedagogy

The Successful Candidate Will

Special Requirements

Physical Demands

This position has supervisory duties?

Posting Detail Information

Announcement Number

STAFF - VA - 2700004P

Number of Vacancies

Desired Start Date

09/01/2026

Position End Date (if temporary)

Open Date

07/20/2026

Close Date

07/30/2026

Open until filled

Yes

Special Instructions Summary

Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer sponsorship now or in the future.

Quick Link for Internal Postings

https://employment.msubillings.edu/postings/7767

Diversity Statement

Montana State University Billings is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University Billings makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, MSU Billings provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference or request accommodation, contact the Human Resources Office, Montana State University Billings, 1500 University Drive, Billings, MT 59101-0298, 406-657-2278, [email protected].

MSU Billings Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Billings Website: http://www.msubillings.edu/humres/eeos.htm

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