Top 18 Medical receptionist Jobs in Billings Mt

Patient Service Representative
Intermountain Healthcare —Billings, MT
- $18.31 - $23.80 an hour
- Part-time
- Hybrid work
- Word processing
- Computer literacy
- High school diploma or GED
21h
Patient Access Acute Representative
Intermountain Healthcare —Billings, MT
- $18.85 - $25.61 an hour
- Full-time
- Hybrid work
- Hospital
- Computer literacy
- High school diploma or GED
Front Desk Admin (Willing to Train)
Yellowstone Family Dental —Billings, MT
- Part-time
- Dental office
- Computer literacy
- Entry level
Quick Apply
Patient Access Specialist - Admitting (Part-time)
Billings Clinic —Billings, MT
- $17.00 - $21.25 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- 16+ years old
- Wellness program
- 403(b) matching
12d
Patient Coordinator at Summit Oral Surgery
Summit Oral Surgery & Implant Center —Billings, MT
- Full-time
- Dental office
- Surgery
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Acute Patient Access Representative PRN
Intermountain Healthcare —Billings, MT
- $18.85 - $25.61 an hour
- Full-time
- Hybrid work
- Acute care
- Hospital
- Computer literacy
- Paid time off
2d
Patient Access Specialist - Registration (Part-time)
Billings Clinic —Billings, MT
- $17.00 - $21.25 an hour
- Part-time
- High school diploma or GED
- Clinic
- Organizational skills
- Wellness program
- 403(b) matching
Client Services Coordinator
Community Medical Services —Billings, MT
- $20 - $23 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Medication administration
- Health savings account
- Paid holidays
Quick Apply
Health Unit Coordinator
Intermountain Healthcare —Billings, MT
- $18.40 - $23.92 an hour
- Full-time
- Hospital
- Word processing
- Computer literacy
Patient Services Specialist (Hybrid)
TURNWELL MENTAL HEALTH NETWORK INC —Billings, MT
- Part-time
- Hybrid work
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
Intake Clerk/Front Desk Receptionist
Friedel Clinic —Billings, MT
- $15 - $18 an hour
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Paid time off
- On-the-job training
Quick Apply
12d
Unit Clerk (.01) - Hospital Surgery
Billings Clinic —Billings, MT
- $17.00 - $21.25 an hour
- Evening shift
- Surgery
- Inpatient
- High school diploma or GED
- Wellness program
- 403(b) matching
Part-Time Patient Services Representative
The Foot Care Center —Billings, MT
- Part-time
- Word processing
- Writing skills
- HIPAA
Quick Apply
Patient Services Specialist I (Front Desk)
TURNWELL MENTAL HEALTH NETWORK —Billings, MT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Patient Coordinator at Pediatric Dental Specialist
Specialty Dental Brands —Billings, MT
- Full-time
- Dental office
- High school diploma or GED
- Pediatrics
Quick Apply
7d

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Patient Service Representative

Intermountain Healthcare -
Billings, MT

Apply Now

Job Details

Part-time
$18.31 - $23.80 an hour
21 hours ago

Qualifications

Computer operation
Word processing
Computer literacy
Clinical confidentiality policies

Full Job Description

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Essential Functions .

Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

Professional Etiquette
Adaptability
Computer Literacy
Payment Handling
Critical Thinking
Confidentiality
Collaboration
Time Management
Problem Solving

Minimum Qualifications

Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual

Physical Requirements

Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.

Location:

Broadwater Clinic

Work City:

Billings

Work State:

Montana

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Apply Now

Refine Your Search

medical receptionist jobs in billings mt

Patient Service Representative

Patient Access Acute Representative

Front Desk Admin (Willing to Train)

Patient Access Specialist - Admitting (Part-time)

Patient Coordinator at Summit Oral Surgery

Acute Patient Access Representative PRN

Patient Access Specialist - Registration (Part-time)

Client Services Coordinator

Health Unit Coordinator

Patient Services Specialist (Hybrid)

Intake Clerk/Front Desk Receptionist

Unit Clerk (.01) - Hospital Surgery

Part-Time Patient Services Representative

Patient Services Specialist I (Front Desk)

Patient Coordinator at Pediatric Dental Specialist

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