Description:
Bennion Lambourne Orthodontics in Billings, MT is looking for a reliable, motivated, and hardworking orthodontic assistant to join a growing practice! Find your career with us!
Have you been interested in dental or orthodontic assisting, but don’t have the experience yet? Talk to us about our in-office training!
Bringing resumes into our Westend location, 152 S 32nd St W, Suite A, Billings, MT 59102 is encouraged.
This position is full-time (32-40 hours), Monday through Friday, with general hours of need being from 7 am to 5 pm.
Benefits: 401K, PTO, Health, Dental, Vision Insurance available, as well as other options.
Performance Expectations - Essential Functions:
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Provides continual and exceptional customer service for all patients, making the patient the first priority.
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Practices constant cleanliness throughout the office and sterilizes when not assisting.
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Utilizes all downtime.
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Arrives on time for all shifts.
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Follows the training compact and takes responsibility for his or her training.
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Assists all doctors in procedures, carrying out procedures in an effective and efficient manner.
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Continues to learn about the office policies, procedures, and flow.
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Keeps patients safe during their time in the office.
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Reviews company email and communication board each shift for updates.
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Follows the team member guidelines.
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Maintains patient confidentiality through HIPAA compliance.
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Reasonable computer and typing skills with the ability to learn new programs as required.
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Good eyesight (what we work with is small!).
The Success Patterns for this position are:
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Has one to three years experience in a customer service role, preferably in a medical setting.
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Has a reputation for excellent relations with patients and all office staff.
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Has worked effectively as part of a team.
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Ability to improvise in a busy work environment.
Successful Candidates will have the following Personal Characteristics:
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Interested in learning about orthodontics.
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Self-motivated, especially under pressure.
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Ability to work independently and as a member of a team.
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Able to effectively manage emotions in the workplace.
- Communicates effectively and efficiently, both verbal and written.
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Detail-oriented.
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Strong organizational skills.
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Strong interpersonal skills.
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Recognizes when help is needed and asks for help.
Culture of Bennion Lambourne Orthodontics:
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There is no divided line between clinical staff and front desk staff - we are all ONE team!
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Passion for continual learning, especially about orthodontics.
- Maintaining, managing, and exuding positive energy by all is a must.
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Everyone is willing to help when needed, even when it’s not a normal part of your regular job.
Requirements:
Physical demands:
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Bending, stooping, walking, and standing for long periods at a time.
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Great manual dexterity and able to use hands for fine motor movements throughout the workday.
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Must be able to safely lift up to 30 lbs.
Education/Certification:
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High school diploma or equivalent
- Orthodontic assisting experience preferred
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Experience in a professional setting with direct patient interaction preferred, but not required
