Top 247 Customer relations representative Jobs in Bingham Farms, Mi

Resident Service Representative
City of Dearborn Career Opportunities —Dearborn, MI
- $49,660 a year
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
7d
Customer Relations Representative - Entry Level
Qam Solutions Llc —Livonia, MI
- $46,800 - $70,200 a year
- Full-time
- Computer literacy
- No experience needed
- Office
- Opportunities for advancement
- Food provided
Quick Apply
13d
Customer Relations Representative - State Farm Agent Team Member
Tammy Golston - State Farm Agent —Livonia, MI
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Automotive Customer Service Representative (On-Site)
Concentrix —Farmington Hills, MI
- $18 - $20 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid training
- Paid holidays
Call Center Representative - Full Time
Genisys Credit Union —Auburn Hills, MI
- 8 hour shift
- Hybrid work
- Word processing
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Percepta —Dearborn, MI
- $16 - $22 an hour
- Sales
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Alumnnae Relations Manager
Archdiocese of Detroit —Bloomfield Hills, MI
- Online Application
- Customer service
- Public speaking
- Research
Quick Apply
Business Development Specialist
ATC —Farmington Hills, MI
- Full-time
- 5 years
- English
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Technology Project Coordinator
Confidential —Clawson, MI
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Clean driving record
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Leasing Consultant
ACME RESIDENTIAL LLC —Westland, MI
- $15 - $20 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Paid training
- Paid holidays
Quick Apply
Patient Service Representative II
Solaris Health Holdings LLC —Novi, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Patient Service Representative II
Solaris Health Holdings LLC —Rochester Hills, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Team Member/Cook (1809)
Qdoba —Shelby Charter Township, MI
- $14 - $17 an hour
- Part-time
- Fast casual restaurant
- High school diploma or GED
- Conflict management
- Wellness program
- Health savings account
Quick Apply
1h
Manager, Systems Integration
Tsubaki Holdings —Wixom, MI
- Full-time
- Driver's License
- Bachelor's degree
- Mentoring
- Profit sharing
- Commuter assistance
12d
Account Representative - State Farm Agent Team Member
Jacob Asbury - State Farm Agent —Lake Orion, MI
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Store Manager
dd's Discounts Stores —Dearborn, MI
- Weekends as needed
- 5 years
- Merchandising
- English
Concierge Customer Service Representative
Percepta —Dearborn, MI
- $16 - $22 an hour
- Sales
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Tony Volante - State Farm Agent —Clarkston, MI
- $55,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Steve Smith - State Farm Agent —Sterling Heights, MI
- $52,000 - $66,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Aaron Seitz - State Farm Agent —Macomb, MI
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply

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Resident Service Representative

City of Dearborn Career Opportunities -
Dearborn, MI

Apply Now

Job Details

Full-time
$49,660 a year
7 days ago

Qualifications

Visitor query response
Customer records maintenance
Personal service client interaction documentation
Customer communication
Resident conversation engagement
Constituent services
Greeting customers
Client inquiry handling
Answering guest questions
Incident Escalation
Phone call screening
High school diploma or GED
Internal employee customer service
Resident rapport building
Case referral
Escalation handling
2 years
Entry level

Full Job Description

RESIDENT SERVICES REPRESENTATIVE

STARTING SALARY: $49,660 per year

**Position will typically hire at minimum pay and follow a step progression to maximum**

DISTINGUISHING FEATURES OF WORK:

This position serves as the front-line point of contact for residents, assisting with inquiries,

concerns, and services both in person and via phone. Resident Service Representatives provide information on City department procedures and ensure requests are routed appropriately when additional support is needed. This role requires professionalism, attentiveness, and a commitment to delivering respectful, high-quality service.

TYPICAL CLASS ESSENTIAL DUTIES:

Greets and assists residents in-person and via phone in a professional and welcoming manner. Support front desk operations by managing appointment check-ins and lobby traffic.
Responds to general inquiries and provide accurate, up-to-date information about City services and
Procedures, including but not limited to: responding to various internal or external customer issues and non-routine inquiries; describing programs to customers or vendors and resolving customer complaints; providing required documents to customers. May work with external agencies.
Cross-trains with and processes basic service requests or transactions for various City departments, including but not limited to Community Relations, Public Works, Economic Development, and Assessing.
Identifies when issues require escalation and routes them to the appropriate department or staff member.
Maintains detailed records of resident interactions and service outcomes.
Answers incoming phone calls and chats promptly, directs inquiries to the appropriate department, and manages routine questions or processing requests. Follows up with departments to ensure timely resolution of escalated issues.
Ensures all residents receive prompt and courteous service at every interaction.
Stays up to date on City policies, procedures, and available services within each City department in order to route requests accurately.
Upholds a standard of respect, patience, and professionalism in all communications.
Demonstrates regular and predictable attendance, including attendance at required meetings.
This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

EXPERIENCE AND TRAINING:

High School Diploma or equivalent (G.E.D.) and two (2) years of related experience in the fields of customer service and technology; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING REQUIREMENTS:

MCAT - Michigan Certified Assessing Technician Certification (must obtain within first 12 months of hiring or promotion)

POST-EMPLOYMENT OFFER REQUIREMENTS:

Satisfactory completion of criminal history (including sex offender registry if applicable), and a drug screen that tests for illegal drugs as defined by the Federal Drug Free Workplace Act but not those legalized under Michigan law
All appointees are subject to a one-year probationary period.

Apply Now

Refine Your Search

customer relations representative jobs in bingham farms, mi

Resident Service Representative

Customer Relations Representative - Entry Level

Customer Relations Representative - State Farm Agent Team Member

Automotive Customer Service Representative (On-Site)

Call Center Representative - Full Time

Customer Service Representative

Alumnnae Relations Manager

Business Development Specialist

Technology Project Coordinator

Leasing Consultant

Patient Service Representative II

Patient Service Representative II

Team Member/Cook (1809)

Manager, Systems Integration

Account Representative - State Farm Agent Team Member

Store Manager

Concierge Customer Service Representative

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

I want to receive the latest job alert for customer relations representative in bingham farms, mi

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