Top 57 Technical manager Jobs in Binghamton, Ny

Manager, IT Support
Innovation Associates, Inc. —Binghamton, NY
- $74,228 - $100,426 a year
- Full-time
- Computer Science
- 5 years
- Supervising experience
- Tuition reimbursement
Senior Director of Information Security & Deputy CISO
MLMIC SERVICES, INC —New York State
- $202,300 - $274,900 a year
- Full-time
- Computer Science
- Word processing
- 11+ years
- Paid holidays
- Disability insurance
Quick Apply
8d
Sr. Manager IT Enterprise Infrastructure
Toyota Material Handling North America Inc —Greene, NY
- $133,605 - $171,290 a year
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Program Manager
Lockheed Martin Corporation —Owego, NY
- $113,900 - $227,125 a year
- Full-time
- 5 years
- Engineering
- Office
- Paid jury duty
- Paid holidays
12d
Manager - SAP
Avangrid —Binghamton, NY
- $128,000 - $160,000 a year
- Computer Science
- Office
- Master's degree
- Dental insurance
- Tuition reimbursement
IT Program Manager
Toyota Material Handling North America Inc —Greene, NY
- $106,060 - $135,975 a year
- 6 years
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Program Manager - Controls and Avionics Solutions
BAE Systems Inc. —Endicott, NY
- $120,874 - $205,486 a year
- Full-time
- Remote
- Engineering
- 11+ years
- Business development
- Health savings account
- Paid holidays
Transportation and Highway Technical Manager
Fisher Associates —Binghamton, NY
- $110,000 - $175,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Microsoft Office
- 8 years
- Paid holidays
- Disability insurance
Quick Apply
Program Manager I - Air Transport (Development)
BAE Systems Inc. —Endicott, NY
- $120,874 - $205,486 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Senior level
- Health savings account
- Paid holidays
13d
Program Manager II - Air Transport Systems
BAE Systems Inc. —Endicott, NY
- $136,000 - $231,200 a year
- Full-time
- Hybrid work
- Engineering
- 11+ years
- Analysis skills
- Health savings account
- Paid holidays
13d
Sr. Technical Manager - Water/Wastewater
Larson Design Group —Apalachin, NY
- $104,000 - $156,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Engineering
- Paid training
- Employee stock ownership plan
Quick Apply
Engine Systems Program Manager II
BAE Systems Inc. —Endicott, NY
- $136,000 - $231,200 a year
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Business Administration
- Health savings account
- Paid holidays
Integrated Program Planner - Mid-Career - Level 3
Lockheed Martin Corporation —Owego, NY
- $77,700 - $154,905 a year
- Full-time
- Microsoft Word
- Mid-level
- 3 years
- Paid jury duty
- Paid holidays
Technical Manager - Civil Engineering - Federal Projects
Larson Design Group —Apalachin, NY
- $92,000 - $138,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Engineering
- Paid training
- Employee stock ownership plan
Quick Apply
Associate Vice President and Chief Information Officer - Binghamton University
Binghamton University —Binghamton, NY
- $230,000 - $240,000 a year
- Full-time
- Background check
- Computer Science
- 5 years
Asset Management Specialist
Barton & Loguidice —Binghamton, NY
- $90,000 - $105,000 a year
- Full-time
- Public speaking
- Mid-level
- 3 years
Quick Apply
Product Manager III - Semiconductor Packaging
UNIVERSAL INSTRUMENTS CORPORATION —Conklin, NY
- $110,000 - $130,000 a year
- Full-time
- Office
- Master's degree
- Bachelor's degree
Quick Apply
Senior Manager, Product Portfolio
Toyota Material Handling North America Inc —Greene, NY
- $133,000 - $172,000 a year
- Hybrid work
- Office
- Bachelor's degree
- Product management
- Paid holidays
- Disability insurance
8d
Program Manager, India MRH and Royal Norwegian Air Force (RNoAF) MH-60
Lockheed Martin Corporation —Owego, NY
- $134,000 - $267,145 a year
- Full-time
- Customer service
- Engineering
- Office
- Paid jury duty
- Paid holidays
Senior Cyber eDiscovery Consultant
Cognicion, LLC —United States
- $85,000 - $120,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance

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technical manager jobs near binghamton, ny

Manager, IT Support

Innovation Associates, Inc. -
Binghamton, NY

Apply Now

Job Details

Full-time
$74,228 - $100,426 a year

Benefits

Tuition reimbursement

Qualifications

Vendor relationship building
IT department experience

Full Job Description

The Role:

The Manager of IT Support is responsible for leading a team that provides technical assistance and support for internal users, ensuring efficient resolution of IT-related issues. This role involves managing support operations, optimizing processes, and ensuring high-quality customer service within the IT support team.

What you'll do:

Team Leadership and Management:

Lead and manage a team of IT support technicians, providing guidance, coaching, and performance management.
Foster a positive and collaborative work environment, encouraging teamwork and professional development.

IT Support Operations:

Oversee day-to-day IT support operations, ensuring timely resolution of technical issues and service requests.
Establish and enforce service level agreements (SLAs) for incident response and problem resolution.

Process Optimization and Documentation:

Develop and improve support processes, workflows, and documentation to enhance efficiency and consistency in service delivery.
Maintain an up-to-date knowledge base and documentation for troubleshooting and resolution procedures.

User Assistance and Training:

Provide technical assistance to users, troubleshoot hardware, software, and network issues, and resolve escalated support tickets.
Develop and conduct training sessions or workshops to enhance users' technical skills and self-help capabilities.

Vendor Management and Resource Allocation:

Manage relationships with third-party vendors, suppliers, and service providers for IT support-related services or products.
Allocate resources effectively to meet service demands and ensure appropriate coverage.

IT Asset and Inventory Management:

Oversee inventory management of hardware, software, and IT assets. Maintain accurate records and ensure asset tracking and lifecycle management.

Performance Metrics and Reporting:

Establish and track key performance indicators (KPIs) for the IT support team. Generate regular reports on team performance and incident trends.

Security and Compliance:

Ensure compliance with IT security policies, procedures, and best practices in all support activities.
Collaborate with security teams to enforce security protocols and prevent cybersecurity threats.

Who you are:

Bachelor's degree in computer science, information technology, or a related field. Relevant certifications (e.g., CompTIA A+, ITIL, HDI Support Center Manager) are advantageous.
Proven experience (5+ years) in IT support, helpdesk operations, or a similar role, with at least 2 years in a managerial or supervisory capacity.
Proficiency in IT support tools, ticketing systems, and remote assistance technologies.
Strong leadership, problem-solving, and decision-making skills.
Excellent communication, customer service, and interpersonal abilities.

Compensation:

The estimated base annual salary range for this position is $74,228 to $100,426. However, a candidate's base yearly salary will be determined based on a range of factors, including, but not limited to, qualifications and experience. This position may additionally be eligible for an annual discretionary bonus.

What are the perks?

Generous time off policy that allows you to put your family first
Opportunity to work on the cutting edge of pharmacy automation in a high growth tech company
Competitive benefits, salary, and tuition reimbursement programs
Commitment to professional development and working for a company where your voice is heard

More about iA:

Our Mission: We partner with providers to transform pharmacy through our leading-edge software enabled fulfillment technology and partners to deepen the patient-pharmacist relationship, enhancing patient safety and choice while increasing operational efficiency. iA empowers pharmacists to focus on patient care. iA can run the prescription fulfillment process from start to finish, helping pharmacies manage fulfillment and inventory to help lower costs, improve efficiency, increase safety, and provide comprehensive Rx tracking and real-time support.

Our Products:

Software
Modular Hardware
Sophisticated Counting and Collation Devices

Our Core Values:

Solutions Driven
Customer Centric
Championing Diversity
Empowering Ownership
Trust Daringly

To learn more about iA’s product, people and culture visit us at iarx.com OR check us out on LinkedIn, Facebook or Twitter!

iA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Now

Refine Your Search

technical manager jobs in binghamton, ny

Manager, IT Support

Senior Director of Information Security & Deputy CISO

Sr. Manager IT Enterprise Infrastructure

Program Manager

Manager - SAP

IT Program Manager

Program Manager - Controls and Avionics Solutions

Transportation and Highway Technical Manager

Program Manager I - Air Transport (Development)

Program Manager II - Air Transport Systems

Sr. Technical Manager - Water/Wastewater

Engine Systems Program Manager II

Integrated Program Planner - Mid-Career - Level 3

Technical Manager - Civil Engineering - Federal Projects

Associate Vice President and Chief Information Officer - Binghamton University

Asset Management Specialist

Product Manager III - Semiconductor Packaging

Senior Manager, Product Portfolio

Program Manager, India MRH and Royal Norwegian Air Force (RNoAF) MH-60

Senior Cyber eDiscovery Consultant

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