Top 11 Customer service desk associate Jobs in Binghamton Ny

Front Desk Representative
TeamWorld, Inc. —Binghamton, NY
- $18 - $20 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Cashier
Home Depot —Johnson City, NY
- $17.00 - $17.50 an hour
- 1 year
- Entry level
Support Associate for Access Services - Binghamton University
Binghamton University —Binghamton, NY
- $51,261 - $61,261 a year
- Full-time
- Background check
- Google Workspace
- University
Help Desk Technician
PYRAMID Business Systems, Inc. —Endicott, NY
- From $21 an hour
- Full-time
- Azure
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
Salon Customer Experience Specialist - Oakdale Mall
JCPenney —Johnson City, NY
- $16 - $20 an hour
- Sanitation
- Entry level
- Paid holidays
- Health insurance
Tru by Hilton
Your Employer —Vestal, NY
- $16.00 - $16.50 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Ability to lift 50 pounds
- Free parking
- Paid holidays
Security Analyst I
CAE Inc. —Binghamton, NY
- $87,000 - $92,000 a year
- Extended hours
- Microsoft Excel
- Office
- Travel
Assistant Director, Operations and Staff Development - Binghamton University
Binghamton University —Binghamton, NY
- $57,200 - $60,000 a year
- Weekends as needed
- Background check
- Master's degree
- University
Systems Administrator-On-Site at US Embassy Shenyang (Relocation Required)
MEC Energy Services, LLC —United States
- Full-time
- Background check
- Microsoft Access
- Mid-level
Quick Apply

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Front Desk Representative
TeamWorld, Inc. —Binghamton, NY
Serve as primary point of contact at the front desk greeting visitors, providing guest badges, and notifying the TeamWorld team member they are visiting.
$18 - $20 an hour
Quick Apply
Guest Service Agent
Fairfield Inn Binghamton, NY —Binghamton, NY
As an Ambassador of the hotel, you will assist guests and answer inquiries regarding hotel facilities in an informative and helpful way.
$16 an hour

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Front Desk Associate
Aqua-Tots Swim Schools —Powell, OH
Answer phone calls, respond to inquiries, and manage messages in a professional and friendly manner. Maintain a clean and organized front desk area, restrooms,…
$13 - $14 an hour
Quick Apply
2d
Front Desk Clerk
Home2/TRU Grove City —Grove City, OH
The ideal candidate will greet guests, handle reservations and check-ins/check-outs, answer phones, manage front desk transactions, and help ensure an…
$15 - $16 an hour
3h

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customer service desk associate jobs near binghamton ny

Front Desk Representative

TeamWorld, Inc. -
Binghamton, NY

Quick Apply

Job Details

Full-time
$18 - $20 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer relationship building
Spreadsheets
Productivity software
Quality data entry

Full Job Description

Description:

The Front Desk Representative plays a key role in managing customer requests, entering and maintaining accurate order data, and supporting internal teams throughout the order lifecycle. This position requires strong data entry accuracy, excellent communication skills, and the ability to coordinate with purchasing, production, art, and logistics, to ensure a premier customer experience. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, deadline-driven environment.

PRIMARY DUTIES AND RESPONSIBILITIES

Data Entry & Order Processing

Enter, update, and maintain accurate customer information, order details, and communication records in the ERP system.
Process sales orders, purchase orders, and customer quotes with a high level of accuracy.
Type and prepare detailed order documentation, confirmations, and updates.
Ensure timely and precise entry of pricing, product specs, and customization details.

Customer Support & Communication

Serve as primary point of contact at the front desk greeting visitors, providing guest badges, and notifying the TeamWorld team member they are visiting.
Serve as primary point of contact for customer inquiries via phone, email, and chat.
Provide professional, prompt, and clear communication regarding order status.
Collect and verify required order information from customers.
Follow up with customers to ensure satisfaction and address any issues.

Administrative & Support Responsibilities

Document all customer interactions, changes, and updates.
Participate in special projects, including process documentation and workflow improvements.

SECONDARY DUTIES AND RESPONSIBILITIES

Provide backup support for Customer Service Representatives as needed.

Requirements:

QUALIFICATIONS FOR THE JOB

Education:

Associate degree preferred, or a combination of relevant education and experience.

Experience:

2–3 years of customer service, administrative support, or data entry experience.
Promotional product industry experience a bonus but not required.
Advanced Excel knowledge preferred.

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES

Strong data entry accuracy and attention to detail.
High proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent written and verbal communication skills.
Strong organizational and time-management abilities; able to prioritize multiple tasks.
Ability to work effectively in a fast-paced, deadline-driven team environment.
Sound judgment, critical thinking, and problem-solving skills.
Customer-first mindset with the ability to build consultative relationships.
Adaptable, proactive, and able to manage shifting priorities.

Monday – Friday | 8:00 AM – 5:00 PM | $18 - $20 per hour | on-site in Binghamton, NY
TeamWorld, Inc. offers a competitive benefits package including health, dental, and vision insurance, paid time off, paid holidays, 401(k) with company match, and additional voluntary benefits.

Quick Apply

Refine Your Search

customer service desk associate jobs in binghamton ny

Front Desk Representative

Cashier

Support Associate for Access Services - Binghamton University

Help Desk Technician

Salon Customer Experience Specialist - Oakdale Mall

Tru by Hilton

Security Analyst I

Assistant Director, Operations and Staff Development - Binghamton University

Systems Administrator-On-Site at US Embassy Shenyang (Relocation Required)

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