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Programming Analyst

Books-a-Million, Inc. -
Birmingham, AL

Apply Now

Job Details

Full-time
10 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

SQL
JavaScript
User acceptance testing
Infor
Systems & applications support
Analysis (software development lifecycle)
Project stakeholder communication
Cross-functional communication
Production troubleshooting
Stakeholder management
Database software proficiency

Full Job Description

Programmer Analyst

Job Title

Programmer Analyst — IT Department

About the Job

This is an on-site position based in Birmingham, AL; remote may be considered for an exceptional candidate. The Programmer Analyst joins our IT Department supporting Infor GHR (Global Human Resources / Human Capital Management) and reports to the IT leadership team. The position plays a direct role in developing and maintaining the systems that support our people operations, working closely with HR stakeholders and third-party vendors to keep critical applications running and improving.

Role Summary

The Programmer Analyst develops and debugs Infor process automations, works through complex support issues, and translates business needs into technical solutions — all within a cross-functional environment spanning IT and HR. This role wears two hats: part developer, part business analyst. You’ll collaborate daily with HR end users and IT colleagues, and over time engage with third-party providers on outsourced integrations. The work environment is technical, collaborative, and fast-moving, with variety across coding, testing, troubleshooting, and stakeholder engagement.

Role Responsibilities

Development & Automation

Develop, modify, and debug Infor process automations using LPL (Landmark Pattern Language) for Infor GHR/HCM
Build and maintain reports and solutions using Infor Spreadsheet Designer (ISD)
Write and optimize SQL and JavaScript to support integrations, data extraction, and custom solutions
Support change management processes for Infor/GHR system updates and enhancements

Support & Troubleshooting

Research, analyze, and resolve system support issues end-to-end with minimal guidance
Diagnose backend Infor issues including data integrity, security, and integration problems
Act as an escalation point for technical issues related to time tracking, payroll, leave management, and workforce management (WFM)
Maintain and support multiple environments (development, test/UAT, and production)

Testing & Quality Assurance

Conduct pre-user unit testing to validate system changes before broader deployment
Assist users with UAT (User Acceptance Testing), ensuring defects are captured and resolved
Participate in system upgrades, patch testing, and new module rollouts

Business Analysis & Collaboration

Partner with HR and business stakeholders to understand operational needs and translate them into technical requirements and configurations
Document system configurations, workflows, and process changes to maintain clarity and repeatability
Support administration of annual HR processes such as merit cycles, compliance reviews, and benefits enrollment
Collaborate with third-party vendors on outsourced solutions and integrations as needed

Role Qualifications

Required Qualifications:

Experience working with Infor on the backend — diagnosing system issues, understanding data flows, and navigating configurations
Development proficiency in JavaScript and SQL
Experience supporting workforce management (WFM) systems
Ability to function as both a technical analyst and a business analyst — translating between system behavior and business need
Experience supporting multi-environment systems (test, UAT, and production)
Strong attention to detail and a structured, methodical approach to problem-solving
Clear communication skills — able to explain technical issues to non-technical stakeholders
Located in or able to work from Birmingham, AL (remote may be considered for an exceptional candidate)

Preferred Qualifications:

Direct experience with Infor GHR (Global Human Resources / HCM module)
Experience with LPL (Landmark Pattern Language)
Experience with ISD (Infor Spreadsheet Designer) and IPD (Infor Process Designer)
Background in or strong interest in business analyst responsibilities beyond HRIS (e.g., ERP or Finance systems)
Bachelor’s degree in Information Systems, Computer Science, Business, or a related field

Work Environment & Expectations (Optional)

Primary work location: Birmingham, AL (on-site); remote considered for exceptional candidates
Standard full-time schedule; Monday–Friday

The Perks

At Books-A-Million, we believe in taking care of our employees. As part of the team, you’ll enjoy a comprehensive benefits package, including:

Competitive Compensation: We offer competitive pay and performance-based incentives.

Health & Wellness: Medical, dental, and vision insurance to keep you healthy.

Paid Time Off (PTO): Enjoy generous PTO and paid holidays.

Employee Discounts: Get discounts on books and other products across our stores.

Retirement Savings: Build your future with our 401(k) plan and company contributions.

Equal Employment Opportunity (EEO) Statement

Books-A-Million is an equal opportunity employer committed to fostering a diverse, inclusive, and welcoming workplace. We celebrate and embrace differences, and we strive to create an environment where every individual feels valued and empowered. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.

All qualified applicants will receive consideration for employment without regard to their background or personal characteristics. We are dedicated to creating a culture of respect, equity, and opportunity for all employees, and we encourage individuals from all backgrounds to apply.

Apply Now

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