Top 131 Center quality manager 1 Jobs in Birmingham, Al

Customer Service Representative - Healthcare
Palmetto Infusion —Birmingham, AL
- Monday to Friday
- Microsoft Outlook
- Ability to walk for extended periods
- HIPAA
- Health savings account
- Paid holidays
Center Quality Manager 1
Octapharma —Midfield, AL
- Full-time
- Bachelor of Science
- Writing skills
- Mid-level
- Wellness program
- Health savings account
Service Billing Coordinator - Pelham, AL
Convergint Technologies LLC —Pelham, AL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Paid parental leave
2d
Compliance Specialist-ENT
UAB Medicine —Birmingham, AL
- $57,940 - $94,150 a year
- Full-time
- Mid-level
- Bachelor's degree
- Training & development
- Paid parental leave
- Tuition reimbursement
Director - Employee Relations
UAB Medicine —Birmingham, AL
- $120,445 - $195,725 a year
- Full-time
- 8 years
- Presentation skills
- Bachelor's degree
- Paid parental leave
- Tuition reimbursement
Customer Support/Call Center Manager (On-Site)
Neumo Holdings LLC —Birmingham, AL
- Full-time
- 5 years
- Analysis skills
- In-person
Quick Apply
Customer Care Specialist
Red Mountain Retail dba ASHLEY —Bessemer, AL
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
Donor Center Technician 1
Octapharma —Midfield, AL
- Weekends as needed
- Customer service
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
14d
Housekeeping Aid Supervisor
US Veterans Health Administration —Birmingham, AL
- $23.21 - $27.11 an hour
- Part-time
- Background check
- Psychiatry
- Pass drug screening
5d
Social Science Analyst
US Veterans Health Administration —Birmingham, AL
- $90,925 - $158,322 a year
- Online Application
- Hybrid work
- Background check
- Psychiatry
- Pass drug screening
6d
Center Director 1
Octapharma —Midfield, AL
- Weekends as needed
- Management
- Office
- 3 years
- Wellness program
- Health savings account
Manager - Learning and Competency
UAB Medicine —Birmingham, AL
- $89,880 - $146,055 a year
- Full-time
- Nursing
- RN License
- Master's degree
- Paid parental leave
- Tuition reimbursement
14h
Safety and Occupational Health Specialist
US Occupational Safety and Health Administration —Birmingham, AL
- $50,460 - $137,128 a year
- Online Application
- Hybrid work
- Background check
- Up to 50% travel
- Construction site
Clinical Project Manager II
UAB Medicine —Birmingham, AL
- $73,945 - $120,165 a year
- Full-time
- 6 years
- Mid-level
- 21 years or older
- Paid parental leave
- Tuition reimbursement
12d
Warehouse Coordinator
MasTec Communications Group —Birmingham, AL
- Full-time
- Clean driving record
- Microsoft Excel
- Ability to walk for extended periods
- Employee stock purchase plan
- Paid holidays
Router Supervisor
R+L Carriers —Birmingham, AL
- Urgently hiring
- Computer literacy
- Mid-level
- Leadership
12d
EHS Specialist - Leeds, AL
Hubbell Incorporated —Leeds, AL
- Day shift
- CPR Certification
- Microsoft Excel
- Mid-level
Clinical Informaticist II
UAB Medicine —Birmingham, AL
- $73,945 - $120,165 a year
- Full-time
- RN License
- Mid-level
- 3 years
- Paid parental leave
- Tuition reimbursement
13d
Service Manager
Tesla —Birmingham, AL
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
12d
DATA MANAGEMENT SPECIALIST-OSP
University of Alabama at Birmingham —Birmingham, AL
- $50,050 - $81,330 a year
- Day shift
- Hybrid work
- 5 years
- Mid-level
- University

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Customer Service Representative - Healthcare

Palmetto Infusion -
Birmingham, AL

Apply Now

Job Details

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Referral program

Qualifications

Microsoft Outlook
High school diploma or GED

Full Job Description

About Us:

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

About the Role:

Patient Services Coordinators are the point of contact for patients, vendors and providers, seeking solutions to their questions, challenges, or concerns. This role is heavily focused on coordinating infusion clinic scheduling for patients. This includes reviewing patient ambulation, medical clearance requirements, lab results, frequency of therapy, wash-out periods, and additional patient needs.

Schedule: Monday – Friday; 8:00 AM – 5:00 PM.

Minimum Qualifications:

Experience/Education:

High School Diploma or Equivalent.
1 year of experience in scheduling and customer service.
Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
Ability to cope with ambiguous, changing environment while under pressure in a calm.
Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion

Essential Functions:

Schedules initial patient appointments, reviews patients for ambulation, lab results, wash-out periods, pre-meds, clearance requirements and additional patient needs. Also manages ongoing patient scheduling, including rescheduling patients as needed and following up on missed appointments. Adapts strategies to effectively manage caseloads and workflow queues, ensuring consistency of outcomes across all patients.
Monitors patient frequency of therapy, modifying appointments ensuring adherence and compliance.
Conducts outbound calls to patients to set up initial patient appointments, coordinates changes in schedules, and follows up on open action items.
Interprets physician orders, plans of treatment and other medical records necessary for patient on-boarding and retention.
Coordinates with internal and external business partners to seek solutions and overcome barriers for patient care.
Obtains medical records from providers for Insurance Case Managers to support authorization requirements as needed. Reviews REMS enrollment, taking corrective measures to re-initiate authorizations as needed.
Triages incoming calls, utilizing extensive knowledge in pharmacy, patient services, and clinical services workflows to ensure the caller's needs are met.
Assists the Patient Access Coordinators with performing new patient welcome calls as needed. Verifies patient appointments with referral sources, and patient assistance programs.
Performs other related job duties as assigned.

About the Benefits:

Competitive Compensation
Comprehensive Medical Insurance
Dental and Vision Insurance
Company Life Insurance
Voluntary Life and Disability Insurance
Additional Voluntary Supplemental Plans
Flexible Spending Account (Medical and Dependent Care)
Health Savings Account
401K Retirement Plan
Employee Assistance Program (EAP)
Employee Discounts
Ramsey SmartDollar Program
Referral Program
Tuition Assistance
Paid Time Off
8 Paid Company Holidays

Patient Advocacy Statement:

At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.

Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

OTHER

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

center quality manager 1 jobs in birmingham, al

Customer Service Representative - Healthcare

Center Quality Manager 1

Service Billing Coordinator - Pelham, AL

Compliance Specialist-ENT

Director - Employee Relations

Customer Support/Call Center Manager (On-Site)

Customer Care Specialist

Donor Center Technician 1

Housekeeping Aid Supervisor

Social Science Analyst

Center Director 1

Manager - Learning and Competency

Safety and Occupational Health Specialist

Clinical Project Manager II

Warehouse Coordinator

Router Supervisor

EHS Specialist - Leeds, AL

Clinical Informaticist II

Service Manager

DATA MANAGEMENT SPECIALIST-OSP

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