Top 505 Customer experience leader Jobs in Birmingham, Al

Area Service Leader - Alabama
Trane Technologies —Birmingham, AL
- $142,500 - $198,555 a year
- Full-time
- Clean driving record
- Pass drug screening
- 3 years
- Paid holidays
- Health insurance
(USA) Member Team Lead
Sam's Club —Trussville, AL
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Assistant Store Leader (Assistant Manager)
Carhartt —Birmingham, AL
- $24.30 - $31.00 an hour
- Full-time
- Computer literacy
- Merchandising
- Mid-level
Quick Apply
8d
Shift Leader (Hoover)
Starboard Investments —Hoover, AL
- Overtime
- 18 years or older
- Sales
- High school diploma or GED
Quick Apply
Lead Field Controls Technician
Thermo Systems LLC —Alabama
- Up to $82,000 a year
- Full-time
- Mid-level
- Travel
- US work authorization
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Appliance Lead Stockman and Box Truck Driver
Mazer Appliance —Birmingham, AL
- From $20 an hour
- Full-time
- Mid-level
- Forklift
- CDL
3d
Low Voltage Access Control Lead Project Technicians
Wachter, Inc. —Birmingham, AL
- $20 - $30 an hour
- Day shift
- Clean driving record
- Mid-level
- 3 years
- Travel reimbursement
- Paid holidays
Quick Apply
Shift Leader (Alabaster)
Starboard Investments —Alabaster, AL
- Overtime
- 18 years or older
- Sales
- High school diploma or GED
Quick Apply
Shift Leader
Krystal Restaurant —Vestavia Hills, AL
- $11 - $14 an hour
- Part-time
- 18 years or older
- No education required
- ServSafe
- Paid training
- Health insurance
Quick Apply
Lead Software Engineer - Genesys Cloud, Contact Center, IVR
PNC Financial Services Group —Birmingham, AL
- $55,000 - $179,400 a year
- Full-time
- Azure
- System design
- Office
- Wellness program
- Health savings account
Lead Carpet Care Specialist
Heaven's Best Carpet Cleaning —Columbiana, AL
- $900 - $1,300 a week
- Full-time
- Sales
- Customer service
- No background check
- On-the-job training
- Employee discount
Quick Apply
Shift Leader (3rd Avenue)
Starboard Investments —Birmingham, AL
- Overtime
- 18 years or older
- Sales
- High school diploma or GED
Quick Apply
Shift Leader (5 Points)
Starboard Investments —Birmingham, AL
- Overtime
- 18 years or older
- Sales
- Mid-level
Quick Apply
Experienced Plumber-Lead Drain & Sewer Technician
Zoom Drain Birmingham —Birmingham, AL
- $54,080 - $66,560 a year
- 8 hour shift
- Background check
- Clean driving record
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Sales Lead - White House Black Market
White House Black Market —Birmingham, AL
- 8 hour shift
- 18 years or older
- Mid-level
- High school diploma or GED
9d
Warehouse Shipping Lead
Donovan Marine —Bessemer, AL
- $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Forklift
- Health insurance
- Dental insurance
5d
System Reliability & Support Lead - Hogan and Umbrella
PNC Financial Services Group —Birmingham, AL
- $75,000 - $150,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
Lead Software Developer - Java, Kafka, Python
PNC Financial Services Group —Birmingham, AL
- $86,250 - $172,500 a year
- Full-time
- Azure
- System design
- Office
- Wellness program
- Health savings account
5d
Restaurant Shift Leader/Manager
Sanpeggio's Pizza —Trussville, AL
- $12 - $15 an hour
- 8 hour shift
- Mid-level
- Business development
- Bachelor's degree
- Employee discount
Quick Apply
Shift Leader
Krystal Restaurant —Gardendale, AL
- $11 - $14 an hour
- Part-time
- 18 years or older
- No education required
- ServSafe
- Paid training
- Health insurance
Quick Apply

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customer experience leader jobs near birmingham, al

Area Service Leader - Alabama

Trane Technologies -
Birmingham, AL

Apply Now

Job Details

Full-time
$142,500 - $198,555 a year

Benefits

Paid holidays
Health insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
401(k) 6% Match
401(k) matching

Qualifications

Team leadership
Coaching
Schedule management
Driver's License
Project delivery management
Profit & Loss statement
Managing projects
Profit and loss analysis

Full Job Description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What's in it for you:

Trane in Alabama is hiring for an Area Service Leader to join our team! In this role you will be leading a geographical Service area and will be responsible for strategy and achievement of budget objectives for area. The Area Service Leader leads a team of Area Service Managers to execute safety and human resource initiatives and achieve targets. This position is responsible for its strategic outlook (1-2 years) and interfaces with customers on high visibility projects. This position leads effective change management initiatives, leads all hiring, training, and safety initiatives for specific area. Typically the Area Service Leader position will report to the Regional Service Leader with a dotted line to the Area General Manager.

What you will do:

Strategic outlook-growing the business to meet targets (revenue, workforce forecasting, development of talent)
P&L responsibility, provide monthly revenue forecasting, help drive service agreement base growth, repairs/installation/service turnkey growth by partnering with the acquisition team (sales).
Customer interface when managing large projects and growing service business
Budget Control Responsibilities including expenses as compared to targets for overhead items such as fleet, uniforms, tools and safety equipment.
Risk mitigation - responsible for managing risk in service agreements, service turnkey and repairs work.
Oversee the service coordination function to respond efficiently to customers, ensure technicians’ training and skill level is appropriately balanced to service customers, and leverage resources across the area.
Effectively attract, coach, counsel, train and develop all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Ensures that employee skill levels, including customer service, process and technical skills to the highest degree possible for area of responsibility.
Works with ASM team to ensure margin expectations are met during sales and fulfillment activities. Ensures that standard service work processes are created and followed.
Ensures environmental, health and safety compliance within service team. Ensures training is provided to all employees to ensure a safe and productive work environment both in the shop and at customer sites.
Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location.

What you will bring:

5+ years’ experience in HVAC or a related field, technical systems (or equipment or skilled trades).
3+ years’ experience managing and coaching large teams and organizing work schedules.
Project management skills to oversee and drive successful project execution for startups and customer requests.
Strong business acumen and analytical skills; Deep knowledge of P&L and annual operating plans.
Tech-savvy with expertise in Microsoft applications. Salesforce experience considered an asset.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
We prioritize practical experience, relevant skills, and alignment with our leadership principles.

Annual Base Salary Range or Hourly Base Pay Range:

$142,500.00 - $198,555.00

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

customer experience leader jobs in birmingham, al

Area Service Leader - Alabama

(USA) Member Team Lead

Assistant Store Leader (Assistant Manager)

Shift Leader (Hoover)

Lead Field Controls Technician

Appliance Lead Stockman and Box Truck Driver

Low Voltage Access Control Lead Project Technicians

Shift Leader (Alabaster)

Shift Leader

Lead Software Engineer - Genesys Cloud, Contact Center, IVR

Lead Carpet Care Specialist

Shift Leader (3rd Avenue)

Shift Leader (5 Points)

Experienced Plumber-Lead Drain & Sewer Technician

Sales Lead - White House Black Market

Warehouse Shipping Lead

System Reliability & Support Lead - Hogan and Umbrella

Lead Software Developer - Java, Kafka, Python

Restaurant Shift Leader/Manager

Shift Leader

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