Top 35 It support technician service desk Jobs in Birmingham, Al

Tier 2/3 Technical Support - MSP
Evolv I.T. —Birmingham, AL
- $50,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician - Service Desk
Brasfield & Gorrie, LLC —Birmingham, AL
- Full-time
- Construction site
- Writing skills
- Office
Tier 1 Help Desk Technician
5Q Partners, LLC —Birmingham, AL
- From $55,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
6h
Tier 1 Help Desk Technician
Brook Valley Management, Inc. —Birmingham, AL
- Weekends as needed
- High school diploma or GED
- Travel
- Communication skills
IT Technician
BRADLEY ARANT BOULT CUMMINGS —Birmingham, AL
- Rotating shift
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
12d
IT Technician
Bradley Arant Boult Cummings LLP —Birmingham, AL
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Help Desk Support - Tier 1
Express Oil Change & Tire Engineers —Birmingham, AL
- Full-time
- Entry level
Quick Apply
Automotive Key Technician
Car Keys Express —Birmingham, AL
- $62,440 - $81,320 a year
- Monday to Friday
- Dealership
- Computer literacy
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Product Assembler Technician (IHC)
National Assemblers —Birmingham, AL
- $20 - $30 an hour
- Part-time
- Driver's License
- Driving
- Reliable transportation
- Mileage reimbursement
- Health insurance
Quick Apply
PROJECT ADMINISTRATOR
University of Alabama at Birmingham —Birmingham, AL
- $18.35 - $29.80 an hour
- Day shift
- Classroom
- Microsoft Excel
- Mid-level
Tire Service Technician
Discount Tire —Birmingham, AL
- $16.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Tuition reimbursement
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Bessemer, AL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Systems Administrator Tier 3
Dataperk LLC —Birmingham, AL
- Full-time
- Windows
- Bachelor's degree
- Mentoring
Quick Apply
MAINTENANCE SERVICE TECHNICIAN - Stoney Brook
ARLINGTON PROPERTIES LLC —Fultondale, AL
- Weekends as needed
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Patient Care Technician - PCT
Fresenius Medical Care —Bessemer, AL
- Full-time
- Inventory control
- Heavy lifting
- Laboratory experience
22h
MAINTENANCE SERVICE TECHNICIAN - Market Lofts on 3rd
ARLINGTON PROPERTIES LLC —Birmingham, AL
- Weekends as needed
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
5d
MAINTENANCE SERVICE TECHNICIAN - Colina Hillside
ARLINGTON PROPERTIES LLC —Hoover, AL
- Weekends as needed
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
MAINTENANCE SERVICE TECHNICIAN - Fitzroy
ARLINGTON PROPERTIES LLC —Birmingham, AL
- Weekends as needed
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
7d
Maintenance Service Technician - Avenues of South Hoover
ARLINGTON PROPERTIES LLC —Hoover, AL
- Weekends as needed
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Project Manager (Facilities Engineering Management)
Innovative Consulting & Management Services, LLC —Birmingham, AL
- Overtime
- Background check
- Engineering
- Pass drug screening
- AD&D insurance
- Paid holidays
Quick Apply

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it support technician service desk jobs near birmingham, al

Tier 2/3 Technical Support - MSP

Evolv I.T. -
Birmingham, AL

Quick Apply

Job Details

Full-time
$50,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Microsoft Windows Server
Customer communication
Remote Desktop Protocol (RDP)
Hyper-V
Firewall
Driver's License
Virtualization
IT support
Customer support ticket management
Server virtualization
Network support
Networking equipment (troubleshooting support)
Technical writing
Escalation handling
Active Directory
Ticketing system technical support

Full Job Description

Tier 2/3 Service Desk Technician – Evolv I.T.

Birmingham, AL (In-Person) | Competitive Pay + Growth Incentives

About the Role:

This isn’t your average “reset passwords all day” service desk job. This is the deep end of the pool. As a Tier 2/3 Service Desk Technician at Evolv I.T., you’ll own complex escalations, solve problems Tier 1 and Tier 2 can’t touch, and play a critical role in delivering white-glove service that wows our clients.

You’ll be working alongside a high-performance team that doesn't clock in at 9 and mentally check out at 5. We’re a company of growth-minded pros who take pride in delivering fast, sharp, and reliable results—every time.

What You’ll Be Doing:

Take the reins on escalated tickets and high-impact incidents from Tier 1 & 2.
Troubleshoot complex systems issues across server, network, and workstation environments.
Own advanced root cause analysis and push permanent solutions—not temporary band-aids.
Serve as a mentor and technical resource to lower-tier techs.
Document solutions with precision and create SOPs for recurring issues.
Interface directly with clients to provide technical leadership and restore trust in tough situations.
Collaborate with our Projects and NOC teams on system upgrades, migrations, and client onboarding.

What We Expect from You:

Minimum 3 years in a Tier 2/3 or escalated support role at an MSP or similar environment.
Advanced knowledge of Microsoft environments, firewalls, servers, virtualization (Hyper-V/VMware), and networking.
You document everything. If it’s not in the ticket, it didn’t happen.
Strong communication skills—you’re confident explaining technical issues in a clear, calm way.
Ownership mentality: You don’t wait for problems to fix themselves—you fix them.
You learn fast, adapt even faster, and always look for a better way to do the job.

This Role is NOT for You If:

You just want a chill 9–5 gig to collect a paycheck.
You’re uncomfortable being held accountable to performance metrics.
You need to be micromanaged or hand-held.
You resist change or avoid feedback.
You’re not hungry to learn, grow, and move up.

Why You’ll Love Working Here:

You'll be challenged every day—and you’ll get better every day.
Work in an environment where high standards, ownership, and impact matter.
Access to ongoing certifications and professional development.
Clear path to leadership roles for those who deliver.
Recognition and rewards for top performers—you’ll never feel invisible here.
You’ll be surrounded by teammates who care about doing things right and growing together.

How to Apply:

We don’t hire resumes—we hire mindsets.

Include a short paragraph in your application answering this:

“What’s the biggest technical problem you’ve solved, and how did you handle it?”

Bonus points if you attach a quick video (2 min max) explaining why you’re ready for a Tier 2/3 role in a high-performance MSP.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance

Compensation Package:

Performance bonus

Experience:

IT support: 4 years (Required)

Ability to Commute:

Birmingham, AL 35203 (Required)

Ability to Relocate:

Birmingham, AL 35203: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support technician service desk jobs in birmingham, al

Tier 2/3 Technical Support - MSP

IT Support Technician - Service Desk

Tier 1 Help Desk Technician

Tier 1 Help Desk Technician

IT Technician

IT Technician

Help Desk Support - Tier 1

Automotive Key Technician

Product Assembler Technician (IHC)

PROJECT ADMINISTRATOR

Tire Service Technician

Now Hiring IT and Telecom Field Technicians

Systems Administrator Tier 3

MAINTENANCE SERVICE TECHNICIAN - Stoney Brook

Patient Care Technician - PCT

MAINTENANCE SERVICE TECHNICIAN - Market Lofts on 3rd

MAINTENANCE SERVICE TECHNICIAN - Colina Hillside

MAINTENANCE SERVICE TECHNICIAN - Fitzroy

Maintenance Service Technician - Avenues of South Hoover

Project Manager (Facilities Engineering Management)

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