Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Work You'll Do
- Develop and execute strategic communications plans supporting stand-up, governance, and operationalization activities.
- Create communications products such as leadership briefings, talking points, FAQs, status updates, stakeholder messages, and other program-facing materials.
- Translate complex program information into clear, compelling narratives tailored to diverse stakeholder audiences.
- Support communications associated with governance forums, KPI reporting, decision-making processes, and enterprise alignment efforts.
- Coordinate messaging and planning across Deloitte project leadership, governance leads, KPI teams, program leads, and Public Affairs.
- Support stakeholder engagement planning to strengthen awareness, adoption, and buy-in.
- Develop both enterprise-level and site-specific communications materials, ensuring consistency while adapting for local audiences.
- Use storytelling and data visualization techniques to improve clarity, executive engagement, and message impact.
- Review and edit communications materials to ensure quality, consistency, and strategic alignment.
- Identify communications risks, stakeholder concerns, and opportunities to improve adoption and engagement.
The successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
Ability to provide clear guidance to others
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The Team
Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Advertising, Marketing, & Commerce offering designs and implements solutions that engage and activate customers through the customer journey.
Qualifications
Required
:
- Minimum 4yrs professional experience in a strategic communications role
- Experience in analysis and strategic planning
- High proficiency and hands-on work experience with Microsoft Office 365 products, including / especially Microsoft PowerPoint
- Experience in narrative and strategic communications
- Experience in storytelling
- Bachelor's Degree
- Ability to be in office in Huntsville, AL 50%-60% of time and at all client meetings
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Must hold an Active Secret Clearance or be able to obtain and maintain the required clearance for this role
Preferred:
- Experience in data visualization and storytelling
- 2-5 years of Defense/Federal Government experience
- Experience in graphic design
- Experience in stakeholder engagement planning
