Top 120 Retirement customer support specialist Jobs in Birmingham, Al

Retirement Customer Support Specialist
Protective —Birmingham, AL
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Windows
- Paid parental leave
- Disability insurance
Quick Apply
Specialist: Seasonal, Part-time
Apple —Birmingham, AL
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Tax Expert - Expert Center (Southcentral)
Intuit —Birmingham, AL
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
4d
Specialty Nutrition Systems, Short-Term Feeding Account Consultant - Birmingham, AL / Nashville, TN
Avanos Medical —Alabama
- $90,000 - $130,000 a year
- Full-time
- Remote
- Up to 50% travel
- Mid-level
- 3 years
- Health insurance
- 401(k) matching
Financial Advisor / Financial Professional (Training Provided) | Hybrid | Birmingham, AL
New York Life —Birmingham, AL
- $83,001.56 - $120,000.00 a year
- Full-time
- Hybrid work
- Office
- Business development
- In-person
- Health savings account
- Disability insurance
Quick Apply
Bilingual Branch Wholesale Product Specialist (Spanish)
Sherwin-Williams —Birmingham, AL
- $17 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
8d
Evidence Intake Specialist
TKC Holdings —Birmingham, AL
- $24 - $34 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Organizational skills
- AD&D insurance
- Disability insurance
9d
Patient Care Coordinator
American Hearing Care —Vestavia Hills, AL
- $18.50 - $21.00 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
3d
Hospitality & Guest Services Specialist
BRADLEY ARANT BOULT CUMMINGS —Birmingham, AL
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
3d
Admissions Specialist
ADDICTION AND MENTAL HEALTH SERVICES, LLC —Birmingham, AL
- Full-time
- Customer service
- HIPAA
- Mid-level
- Loan repayment program
- Health insurance
Leave Benefits Coordinator - Birmingham, AL
Lockton, Inc. —Birmingham, AL
- Extended hours
- Office
- High school diploma or GED
- Experience equivalent to degree accepted
- Paid training
- Wellness program
Business Administrative Specialist
Northwest Registered Agent —Birmingham, AL
- $20.50 an hour
- Full-time
- Background check
- Research
- Office
- Paid parental leave
- Health savings account
Quick Apply
9d
IT Support Specialist
Satellites Unlimited Inc. —Birmingham, AL
- Travel
- Organizational skills
- In-person
- Paid training
- Mileage reimbursement
Quick Apply
Space and Facilities Specialist I
U.S. Courts —Birmingham, AL
- $54,920 - $89,257 a year
- Email
- Customer service
- Word processing
- Pass drug screening
- Paid holidays
- Health insurance
Hospitality & Guest Services Specialist
Bradley Arant Boult Cummings LLP —Birmingham, AL
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
3d
Medical Inventory Specialist (Weekends/Part-Time)
Baxter —Birmingham, AL
- $15.38 - $21.15 an hour
- Part-time
- 18 years or older
- Hospital
- Ability to walk for extended periods
- Paid parental leave
- Employee stock purchase plan
11d
Warehouse & Fulfillment Specialist
Atlas RFID —Birmingham, AL
- $42,000 - $45,000 a year
- Urgently hiring
- Office
- Forklift
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
3d
Medical Inventory Specialist - Birmingham, AL (multiple openings)
Baxter —Birmingham, AL
- $15.38 - $21.15 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Inpatient
- Paid parental leave
- Employee stock purchase plan
Communications & Events Specialist
Quanta Services —Birmingham, AL
- Weekends as needed
- Marketing
- Research
- Mid-level
- Paid holidays
- Health insurance
Store Sales Specialist
REI (Recreational Equipment Inc.) —Birmingham, AL
- $14.26 - $16.14 an hour
- Merchandising
- Entry level
- Health insurance
- Employee discount

I want to receive the latest job alert for retirement customer support specialist in birmingham, al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retirement customer support specialist jobs near birmingham, al

Admissions Specialist jobs in Birmingham, AL

IT Support Specialist jobs in Birmingham, AL

Administrative Specialist jobs in Birmingham, AL

Inventory Specialist jobs in Birmingham, AL

Event Specialist jobs in Birmingham, AL

Tax Specialist jobs in Birmingham, AL

Benefits Coordinator jobs in Birmingham, AL

Product Specialist jobs in Birmingham, AL

Intake Specialist jobs in Birmingham, AL

Admissions Specialist jobs in Florida

Admissions Specialist jobs in Atlanta, GA

Admissions Specialist jobs in Edmond, OK

Clinical Documentation Specialist jobs in Las Vegas, NV

Admissions Specialist jobs in Rockville, MD

Guest Service Agent jobs in Portland, ME

Customer Service jobs in Detroit, MI

Travel Agent jobs in Walt Disney World, FL

Guest Service Agent jobs in Raleigh, NC

Air Train Agent jobs in John F. Kennedy International Airport, NY

Guest Service Agent jobs in Buffalo, NY

Retirement Customer Support Specialist

Protective -
Birmingham, AL

Quick Apply

Job Details

Full-time
$48,000 - $55,000 a year

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Paid time off
Pension plan
Work from home
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Windows
High school diploma or GED
Fraud detection
Data verification
Microsoft Teams
Productivity software
Grammar Experience
Video conferencing systems operation

Full Job Description

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Are you looking for a career and not just a job? If you are and want to grow within a company, our Retirement Customer Support positions are a great way to launch or to pivot your career. These are challenging roles where you will handle a wide variety of issues for our customers using technology and your critical thinking skills.

The Retirement Customer Support team delivers an exceptional customer experience via answering phone calls and emails for all retail retirement contract owners and financial advisors. Our Specialists are responsible for professional, accurate, and responsive contact resolution with a managed-money approach and mindset.

Primary Job Function:

Retirement Customer Support Specialists communicate with financial professionals and customers primarily through phone and email providing a high-quality customer experience by projecting a professional and positive attitude.
Our Specialists utilize a variety of software tools to navigate contract information, research and review products, and communicate effective solutions in a fast-paced, team-oriented environment.
Retirement Customer Support Specialists are responsible for accurately documenting and resolving requests for account information and updates. This individual understands the digital customer experience and educates customers about easier and more efficient ways they can resolve future requests.
Responsible for accurately and efficiently taking and processing allocation change instructions within our variable products.
Consistently meets or exceeds established individual and team metric goals.

Qualifications:

Prior customer service or Contact Center experience preferred
High school diploma/equivalent required
An associate or bachelor’s degree preferred
Financial Services experience (including Life Insurance, Annuities, Banking, Group Retirement, etc.) preferred
Annuity industry knowledge and experience a plus
Proficiency in a Windows based environment (Office 365 & Microsoft Teams) required
Strong client focused and managed-money mindset required
HOURS: Must be flexible between 7:30a-5p CST Monday – Friday. Actual shift times once in production are based on business needs and may vary between 7:30a-5p CST.
This position requires that you attend the training as scheduled.
Training schedule for this position will be from 8:00a-4:30p CST.
This is position will start Hybrid after Training (in office 3 days a week and Work from Home 2 days) but can lead to Work from Home Full-Time.

Competencies/Skills Required:

Decision-Making & Problem-Solving skills – Able to intake information from multiple sources to evaluate problems and potential solutions. Understands how to use resources and job aids to follow documented procedures and processes. Has an awareness of financial risks when making processing decisions. Ability to mitigate fraud risks when performing account verification.
Communication skills - Listens attentively and actively, asks clarifying questions and manages distractions and interruptions. Proficient spelling, punctuation, and grammar. Strong emotional intelligence and organizational skills as well as the ability to tailor communication style to match the caller.
High Aptitude for Learning – Embraces change and will take on the challenge of learning new information, systems, products, and procedures. Enjoys learning and seeks out training to further develop knowledge and understanding.
Dependability – Meets attendance and punctuality requirements.

Protective’s targeted salary range for this position is $48,000 to $55,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.

#LI-AP1

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

retirement customer support specialist jobs in birmingham, al

Retirement Customer Support Specialist

Specialist: Seasonal, Part-time

Tax Expert - Expert Center (Southcentral)

Specialty Nutrition Systems, Short-Term Feeding Account Consultant - Birmingham, AL / Nashville, TN

Financial Advisor / Financial Professional (Training Provided) | Hybrid | Birmingham, AL

Bilingual Branch Wholesale Product Specialist (Spanish)

Evidence Intake Specialist

Patient Care Coordinator

Hospitality & Guest Services Specialist

Admissions Specialist

Leave Benefits Coordinator - Birmingham, AL

Business Administrative Specialist

IT Support Specialist

Space and Facilities Specialist I

Hospitality & Guest Services Specialist

Medical Inventory Specialist (Weekends/Part-Time)

Warehouse & Fulfillment Specialist

Medical Inventory Specialist - Birmingham, AL (multiple openings)

Communications & Events Specialist

Store Sales Specialist

I want to receive the latest job alert for retirement customer support specialist in birmingham, al

Related Searches

Explore jobs in more locations

Primary Job Function:

Qualifications:

Competencies/Skills Required:

Job Seeker Tools

Employer Tools

Browse

Stay Connected