Top 40 Senior it systems technician Jobs in Birmingham, Al

Senior IT Systems Technician
Hoar —Birmingham, AL
- Full-time
- 5 years
- Office
- Windows
Senior Systems Technician
Vector Security, Inc. —Homewood, AL
- Clean driving record
- Mid-level
- Residential
- AD&D insurance
- Disability insurance
Senior Support Technician
Alabama State Department of Education —Birmingham, AL
- $58,274 - $72,422 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
3d
Cybersecurity Senior Support Technician (Grant Funded)
Alabama State Department of Education —Birmingham, AL
- $58,274 - $72,422 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
3d
Systems Administrator Tier 3
Dataperk LLC —Birmingham, AL
- Full-time
- Windows
- Bachelor's degree
- Mentoring
Quick Apply
Tier II Support Technician
Lyons HR, LLC —Birmingham, AL
- Full-time
- Clean driving record
- Azure
- Mid-level
Quick Apply
Sr. Performance Assurance Consultant
Schneider Electric —Birmingham, AL
- Online Application
- Microsoft Excel
- Customer service
- Bachelor of Science
- Disability insurance
- Dental insurance
NETWORK TECHNICIAN II-ENT
University of Alabama at Birmingham —Birmingham, AL
- $21.35 - $35.45 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
1d
Senior Security Technician
WilsonHCG —Birmingham, AL
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Senior Technician
NextGen Security LLC —Irondale, AL
- Email
- Background check
- 5 years
- Travel
- Cell phone reimbursement
Quick Apply
Corporate Strategy and Finance Analyst
Mission Pet Health —Birmingham, AL
- Full-time
- Mid-level
- In-person
- Disability insurance
- Health insurance
Quick Apply
SUPPLY TECHNICIAN-FACILITIES
University of Alabama at Birmingham —Birmingham, AL
- $15.00 - $21.15 an hour
- Day shift
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
Senior Technician
NextGen Security —Birmingham, AL
- Full-time
- Background check
- 5 years
- Travel
- Cell phone reimbursement
Quick Apply
MAJOR SYSTEMS SUPERVISOR-CHILLED WATER OPERATIONS
University of Alabama at Birmingham —Birmingham, AL
- $63,875 - $103,800 a year
- Day shift
- Engineering
- 3 years
- Ability to lift 50 pounds
3d
Material Handler (Warehouse Associate)
AGC Automotive Americas —Alabaster, AL
- $19.31 - $20.40 an hour
- Temporary
- Background check
- Basic math
- Pass drug screening
- Paid holidays
- Dental insurance
Quality Inspector/Quality Auditor
AGC Automotive Americas —Alabaster, AL
- $19.31 - $20.40 an hour
- Temporary
- Pass drug screening
- High school diploma or GED
- No degree
- Paid holidays
- Dental insurance
HAZARDOUS MATERIALS TECHNICIAN I
University of Alabama at Birmingham —Birmingham, AL
- $16.00 - $22.76 an hour
- Overtime
- Hospital
- Customer service
- Computer literacy
Lead Controls Engineer
The O'Connor Group Michigan —Birmingham, AL
- $110,000 - $129,000 a year
- Weekends as needed
- Management
- 5 years
- Engineering
Quick Apply
2d
PIPEFITTER
University of Alabama at Birmingham —Birmingham, AL
- $24.05 - $31.25 an hour
- Overtime
- Mid-level
- 3 years
- Assembly
- Health insurance
Senior Director, Brand and Marketing
Mission Pet Health —Birmingham, AL
- Full-time
- Senior level
- 4 years
- Leadership
- Disability insurance
- Health insurance
Quick Apply
1d

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Senior IT Systems Technician

Hoar
Birmingham, AL

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Job Details

Full-time

Qualifications

ITIL Foundation
Recycling
ITIL Certification
Defect resolution root cause analysis
Technical documentation
5 years
CCNA
Hardware maintenance
Configuration management
Windows
Incident Escalation
Network infrastructure
User training (technical support)
Cataloging
Cost analysis
Distributed systems
Incident management operations support
CompTIA Network+
Hardware support
Mentoring
Resolving technical support tickets
Scripting
Networking equipment (troubleshooting support)
Technical writing
Cost reduction analysis
Hardware management
Problem management
CompTIA Server+
Senior level
Cross-functional collaboration

Full Job Description

The Senior Systems Technician is the top technical escalation point in IT Support. This role owns complex issues, identifies root causes, and implements permanent solutions to prevent repeat problems. The position focuses on reducing escalations to Infrastructure, Network, and Security teams while improving overall system reliability and support team capability. In this role, you may be required to travel up to 15%.

Responsibilities:

Serve as the senior escalation point responsible for resolving complex, high-impact technical issues across systems and technologies.
Own escalated issues end-to-end, performing root cause analysis and driving permanent solutions to eliminate recurring problems and reduce future incidents.
Perform training/mentoring duties to ensure other systems technicians are proficient in assigned duties.
Provide effective oral and written communication to users leveraging approved documentation.
Troubleshoot and resolve advanced networking issues and complex hardware problems across a wide range of devices and environments.
Act as a technical lead during major incidents, collaborating with cross-functional teams to drive resolution, support analysis, and contribute to long-term improvements and projects.
Implement and manage advanced configurations across Microsoft 365 and Windows using scripting and approved changes to resolve complex issues and prevent escalation.
Perform other duties as assigned such as assisting other members within the IT department.
Coordinate recycling of equipment upon end of lifecycle.
Create and maintain documentation while mentoring team members to strengthen technical skills, reduce escalations, and improve overall support effectiveness.
Perform regular inventory audits to ensure assets are cataloged correctly and accessible.
Track the status and condition of all hardware, including repair status and cost analysis to see if repair or replacement is appropriate.
Identify opportunities and put forward ideas to support cost-effectiveness.

Preferred Qualifications:

Relevant certifications, such as: Microsoft Azure Administrator Associate; CompTIA Network+, Security+, or Server+; Cisco CCNA; ITIL Foundation
Experience supporting enterprise-scale or distributed environments.
Exposure to ITSM practices such as Problem Management and Major Incident Management.
5+ years of IT support experience, with demonstrated responsibility for advanced, Tier 3–level issues.
Demonstrated expertise in Windows, Microsoft 365, networking, and scripting, with strong problem-solving, documentation, and communication skills, and the ability to independently analyze issues and implement effective, long-term solutions.

Physical Demands and Working Environment:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed mainly in an indoor and outdoor setting with exposure to all types of weather and temperature conditions, and travel from site to site.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate equipment requiring repetitive hand movement and fine coordination; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

EOE - Vets/Disabilities

Hoar does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Hoar without a prior written search agreement will be considered unsolicited and the property of Hoar.

#AlwaysInProcess #CorporateServices

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Refine Your Search

senior it systems technician jobs in birmingham, al

Senior IT Systems Technician

Senior Systems Technician

Senior Support Technician

Cybersecurity Senior Support Technician (Grant Funded)

Systems Administrator Tier 3

Tier II Support Technician

Sr. Performance Assurance Consultant

NETWORK TECHNICIAN II-ENT

Senior Security Technician

Senior Technician

Corporate Strategy and Finance Analyst

SUPPLY TECHNICIAN-FACILITIES

Senior Technician

MAJOR SYSTEMS SUPERVISOR-CHILLED WATER OPERATIONS

Material Handler (Warehouse Associate)

Quality Inspector/Quality Auditor

HAZARDOUS MATERIALS TECHNICIAN I

Lead Controls Engineer

PIPEFITTER

Senior Director, Brand and Marketing

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