Top 66 Client manager Jobs in Birmingham Al

Customer Success Manager - Remote
Arcoro —Birmingham, AL
- $70,000 - $90,000 a year
- Hybrid work
- Mid-level
- Bachelor's degree
- Organizational skills
- Paid holidays
- Disability insurance
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Customer Solutions Specialist - Birmingham, AL
AbbVie —Birmingham, AL
- $84,500 - $162,000 a year
- Full-time
- Remote
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Health insurance
11d
Client Manager II – Commercial Insurance
TX IPS —Birmingham, AL
- $60,000 - $70,000 a year
- Call employer
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
3h
HS/PRS Bilingual Case Manager (Hybrid) (Proficiency in Spanish and English Required) ***
Presbyterian Home for Children —Hoover, AL
- From $61,100 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Addiction Medicine
- Health savings account
- Health insurance
Quick Apply
RN Case Manager- Alabama Hospice Care Trussville
Optum —Trussville, AL
- $75,620 - $113,430 a year
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
Sales Support & Operations Coordinator (Administrative)
PRO O2 LLC/NIDEK MEDICAL PRODUCTS, INC —Birmingham, AL
- $40,000 - $50,000 a year
- Full-time
- Up to 50% travel
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Case Manager (Foster Care & In-Home Services) Bachelor's Degree Required
Seraaj Family Homes, Inc. —Birmingham, AL
- $16 an hour
- Full-time
- Microsoft Outlook
- Driver's License
- Experience working with children
- Mileage reimbursement
- Health insurance
Quick Apply
11d
Senior Manager, Business Tax Services - Private Clients
KPMG —Birmingham, AL
- Full-time
- CPA
- 8 years
- Bachelor's degree
- Disability insurance
- Health insurance
Manager, Business Tax Services - Private Clients
KPMG —Birmingham, AL
- Full-time
- CPA
- 5 years
- Bachelor's degree
- Disability insurance
- Health insurance
Customer Success Manager
Safety Plus, Inc. —Birmingham, AL
- $60,000 - $70,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
Quick Apply
6d
Customer Service Representative
HYDRA-POWER SYSTEMS INC —Birmingham, AL
- $29 - $34 an hour
- Word processing
- Computer literacy
- Writing skills
Quick Apply
Client Success Coordinator
Dash Solutions —Birmingham, AL
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Client Services Specialist
Housing Authority of the Birmingham District —Birmingham, AL
- Full-time
- Clean driving record
- Microsoft Outlook
- Research
Customer Service/Office Administration
Engineered Marine Products —Bessemer, AL
- $19 - $22 an hour
- Full-time
- Microsoft Outlook
- Office
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Customer Success Manager
General Informatics —Birmingham, AL
- Mid-level
- Office
- 3 years
- Health insurance
- 401(k)
Client Executive
BLOX LLC —Bessemer, AL
- Full-time
- Senior level
- Business
- Construction Management
- Disability insurance
- Health insurance
Associate Client Advocate - Construction
WTW —Birmingham, AL
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Analysis skills
- Presentation skills
- Paid jury duty
- Health savings account
Client Services Associate
SageSpring Wealth Partners —Birmingham, AL
- Mid-level
- Office
- Travel
- Paid holidays
- Disability insurance
Quick Apply
Client Success Manager- Card Fraud at REDi Enterprise Development
Aventra —Birmingham, AL
- Full-time
- Remote
- Finance
- SQL
- Bachelor's degree
Quick Apply
Partner Success Manager
Landing —Birmingham, AL
- Full-time
- Mid-level
- 3 years
- Apartments
- Health savings account
- AD&D insurance
Quick Apply
10d

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Customer Success Manager - Remote

Arcoro -
Birmingham, AL

Quick Apply

Job Details

$70,000 - $90,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Experience with SaaS (as product category for technical sales engineers)
Churn analysis
Red flag analysis
SaaS
Cross-functional collaboration
Risk Mitigation

Full Job Description

Why Arcoro?

Want to work with a solid company that’s transforming HR for the construction industry? Our team of dedicated professionals helps construction, contracting and field services companies hire, manage and grow their workforce with a market-leading SaaS solution. As a member of the A-Team, you’ll enjoy a top-notch employee experience where you can embrace your problem-solving skills and innovation, work with a team of great colleagues and see the impact of your contribution each day Our culture is collaborative, and we believe strongly in training, growth and internal advancement. We offer competitive compensation including comprehensive benefits and a generous time-off policy. We offer both on-site and remote opportunities.

At Arcoro, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference in our customer’s daily lives.

About the Job:

The Customer Success Manager serves to develop strong customer relationships, build trust, ensure overall account health, and ultimately promote retention and loyalty. The CSM also partners closely with Account Management by identifying organic opportunities for further expansion and adoption of Arcoro products and services.

In addition, the Customer Success Manager owns the full renewal process and motion—including renewal conversations, pricing alignment, and booking—ensuring a seamless and value-driven experience for the customer.

Finally, the Customer Success Manager serves as the Customer’s advocate within Arcoro, driving timely resolutions and holding internal teams accountable to deliver an exceptional overall experience. This position will be fully remote.

What you will be doing:

Proactively maintain high levels of customer engagement and satisfaction, with a focus on increasing adoption, ensuring retention, and minimizing churn risk
Own and execute the end-to-end renewal process, including leading renewal conversations, aligning on pricing, and successfully booking renewals
Use a customer-centric approach to identify indicators of churn before they occur
Conduct regular check-in calls with value-based messaging, along with Quarterly Business Reviews to provide in-depth analysis of engagement and opportunities with Arcoro products and services
Identify organic opportunities for adoption and expansion, and conduct warm lead passes to the Account Management team to close additional revenue opportunities
Serve as the Customer’s advocate within Arcoro by ensuring timely resolution of issues or escalations; leverage leadership when appropriate and quarterback issues across the organization as needed
Maintain a deep understanding of customer needs, their business, our product fit, and industry-specific knowledge related to HR, benefits, compliance, etc.
Maintain a deep understanding of the Arcoro suite of products and services, including strengths, weaknesses, opportunities, and workarounds to ensure an optimal experience
Understand organizational structures within the assigned book of business, including Decision Makers, Influencers, Champions, and Detractors who may impact adoption, expansion, or retention
Meet goals for logo and revenue retention metrics, renewal performance, qualified or closed lead passes, and other KPIs

Must Haves:

Minimum 2 years in a customer-facing role within a SaaS or HCM software company required
Bachelor’s degree or equivalent relevant work experience required
Strong verbal and written communication skills
Ability to take initiative, multitask, and manage time effectively
Ability to leverage internal partners to drive favorable customer outcomes
Ability to identify opportunities for growth and adoption
Ability to identify and mitigate indicators of churn risk
Ability to foster collaborative partnerships across the organization

Perks and Benefits:

Competitive salary
401(k) with Company match
Medical/Dental/ Vision, STD/LTD, Life Insurance
Flexible PTO and Company-paid holidays
Remote/Hybrid Work

Salary Range:

$70,000-$90,000 DOE

About the Company

A rapidly growing SaaS company, Arcoro offers proven modular HR solutions for the construction and contracting industries. Our product suite and software platform provides end-to-end HR functionality to help drive business outcomes, enabling companies to better manage the entire employee lifecycle through improved candidate quality and flow, shortened time to hire, centralized learning and improved employee productivity. Our HR solutions integrate with top construction ERP systems further positioning Arcoro as a leader in proven modular HR solutions. With Arcoro’s flexible solutions, customers select the modules that meet their needs for talent acquisition, talent management, core HR, benefits administration, time and attendance tracking and more. Arcoro has over 7000 customers across North America.

Arcoro is a Fair and Equal Opportunity Employer

Arcoro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quick Apply

Refine Your Search

client manager jobs in birmingham al

Customer Success Manager - Remote

Customer Solutions Specialist - Birmingham, AL

Client Manager II – Commercial Insurance

HS/PRS Bilingual Case Manager (Hybrid) (Proficiency in Spanish and English Required) ***

RN Case Manager- Alabama Hospice Care Trussville

Sales Support & Operations Coordinator (Administrative)

Case Manager (Foster Care & In-Home Services) Bachelor's Degree Required

Senior Manager, Business Tax Services - Private Clients

Manager, Business Tax Services - Private Clients

Customer Success Manager

Customer Service Representative

Client Success Coordinator

Client Services Specialist

Customer Service/Office Administration

Customer Success Manager

Client Executive

Associate Client Advocate - Construction

Client Services Associate

Client Success Manager- Card Fraud at REDi Enterprise Development

Partner Success Manager

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