Top 808 Customer service supervisor Jobs in Birmingham Al

Retail Supervisor - Irondale
America's Thrift Stores —Irondale, AL
- Weekends as needed
- Background check
- Clean driving record
- Computer literacy
Quick Apply
Player Services Supervisor
BIRMINGHAM RACE COURSE —Birmingham, AL
- From $18.15 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
EVS Supervisor
BIRMINGHAM RACE COURSE —Irondale, AL
- From $18.15 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Regional Sales Manager, Service
Atlas Copco Group —Birmingham, AL
- $107,000 - $155,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Retirement plan
8d
Experienced Production Team Lead-Scale
Southeastern Meats —Birmingham, AL
- From $17 an hour
- 8 hour shift
- Military
- No high school diploma
- No degree
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
BrandNest —Birmingham, AL
- $17 - $27 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
Quick Apply
7d
Customer Service Representative - Comm/Data
Graybar Electric Company, Inc. —Birmingham, AL
- $26 an hour
- Full-time
- Mid-level
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
18h
Call Center Representative - DHA
US Social Security Administration —Birmingham, AL
- $40,736 - $82,007 a year
- Online Application
- Hybrid work
- Background check
- High school
- Pass drug screening
PARKING & TRANSPORTATION-CUSTOMER SERVICES MANAGER
University of Alabama at Birmingham —Birmingham, AL
- $52,555 - $85,400 a year
- Day shift
- Mid-level
- Office
- 3 years
2d
Customer Service Representative
Flow Control Group —Birmingham, AL
- $28.85 an hour
- Full-time
- Bachelor's degree
- Warehouse
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Pharmacy Customer Service Representative – Remote work from Home
Carlisle Medical, Inc. —Birmingham, AL
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
ADMINISTRATIVE SUPERVISOR
University of Alabama at Birmingham —Birmingham, AL
- $45,395 - $73,770 a year
- Day shift
- Hybrid work
- Mid-level
- Office
- University
Customer Service Administrator 2
Southeastern Freight Lines —Birmingham, AL
- $21.55 - $26.51 an hour
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
Supervisor Patient Scheduling
Children's of Alabama —Birmingham, AL
- 8 hour shift
- Mid-level
- High school diploma or GED
- Pre-employment physical examination
Customer Service Representative - State Farm Agent Team Member
Jud Bennett - State Farm Agent —Vestavia Hills, AL
- $50,000 - $80,000 a year
- Full-time
- Sales
- Office
- Organizational skills
- Disability insurance
- Health insurance
Call Center Manager
Common Threads Charitable Donation Services —Birmingham, AL
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Analysis skills
- Supervising experience
Quick Apply
Team Manager Developmental
Sam's Club —Trussville, AL
- $70,000 - $95,000 a year
- High school
- Military
- Merchandising
- Paid jury duty
- Disability insurance
Remote Inbound Customer Service Agent - 8.2 Start
Grand Circle LLC —Birmingham, AL
- $18 an hour
- Call employer
- Remote
- Mid-level
- Travel
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Supervisor
Drury Hotels Company LLC —Birmingham, AL
- From $19 an hour
- Urgently hiring
- Sales
- English
- Mid-level
- Health insurance
- Dental insurance
9d
Customer Service Representative
Holloway Ins Agcy Inc —Birmingham, AL
- $35,000 - $60,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Entry level
- Health insurance
- Dental insurance
Quick Apply

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Retail Supervisor - Irondale

America's Thrift Stores -
Irondale, AL

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Retail industry sales team management experience
Team supervision
Managing retail teams
Sales team management
Supervising experience
Retail management
Management experience within retail industry

Full Job Description

Position Title: Retail Supervisor
Department: Operations
Reports To: Assistant Store Manager
FLSA Status: Non-Exempt
Help Launch a Brand-New America's Thrift Store!
Are you a hands-on retail leader who thrives in a fast-paced environment and enjoys building successful teams? This is more than just a Retail Supervisor position—it's an opportunity to be part of something exciting from day one.
As a Retail Supervisor, you'll play a key role in opening a brand-new America's Thrift Store, helping establish the culture, train the team, and create an outstanding shopping and donor experience from the very beginning. If you're passionate about developing people, leading by example, and making an immediate impact, we'd love to have you on our opening leadership team.
Working alongside the General Manager and Assistant Store Manager, you'll help build a store that delivers exceptional customer service, strong operational performance, and a positive, team-focused culture. Every day brings something new as you help shape the success of the store and the people who work there.

What You'll Do
As a Retail Supervisor, you'll lead by example while helping the store operate safely, efficiently, and successfully.
Leadership & Team Development

Help recruit, interview, hire, onboard, and train a high-performing retail team.
Coach, mentor, and recognize team members to encourage growth and accountability.
Foster an engaging, positive, and values-driven work environment.
Assist with scheduling to ensure proper staffing and operational efficiency.
Serve as Manager on Duty when needed and confidently lead daily operations.

Customer & Donor Experience

Deliver exceptional customer and donor experiences by setting the standard for friendly, fast, and accurate service.
Resolve customer and donor concerns professionally and efficiently.
Lead by example and coach team members on service expectations.

Store Operations

Oversee the daily operation of the sales floor and front-end.
Ensure merchandise is clean, organized, priced accurately, and easy to shop.
Create attractive merchandise displays that encourage sales.
Support promotions, seasonal initiatives, and special events.
Perform quality audits to maintain company standards.

Inventory & Financial Accountability

Monitor inventory levels and identify opportunities to improve merchandise flow.
Supervise register operations and maintain accurate cash handling procedures.
Complete opening accounting and banking responsibilities as assigned.
Help protect company assets through strong loss prevention practices.

Safety & Compliance

Promote a safe workplace by following OSHA guidelines and company policies.
Ensure operational procedures are consistently followed throughout the store.
Escalate concerns appropriately while helping resolve issues professionally.

What We're Looking For

At least 2 years of leadership experience as a Supervisor, Team Lead, Key Holder, or similar retail leadership role.
Passion for coaching and developing others.
Strong organizational, communication, and problem-solving skills.
Ability to make sound decisions in a fast-paced environment.
Comfortable leading multiple priorities while maintaining excellent customer service.
Basic computer and math skills.
High School Diploma or GED preferred.
Valid driver's license with a clean driving record.
Ability to successfully complete a background check, motor vehicle check, and drug screen.
Flexibility to work rotating shifts, including evenings, weekends, and holidays.

Why Join America's Thrift Stores?
This is your opportunity to help launch a brand-new location and leave your mark from the very beginning.
As a member of our opening leadership team, you'll have the chance to:

Be part of building a new store from the ground up.
Help hire, train, and develop a brand-new team.
Make an immediate impact on the store's culture and success.
Work in a collaborative environment where your leadership is valued.
Grow your career with a company committed to promoting from within.

If you're energized by new opportunities, enjoy leading people, and want to help build something great, we'd love to meet you.

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document. This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.

#IND123

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Quick Apply

Refine Your Search

customer service supervisor jobs in birmingham al

Retail Supervisor - Irondale

Player Services Supervisor

EVS Supervisor

Regional Sales Manager, Service

Experienced Production Team Lead-Scale

Call Center Representative

Customer Service Representative - Comm/Data

Call Center Representative - DHA

PARKING & TRANSPORTATION-CUSTOMER SERVICES MANAGER

Customer Service Representative

Pharmacy Customer Service Representative – Remote work from Home

ADMINISTRATIVE SUPERVISOR

Customer Service Administrator 2

Supervisor Patient Scheduling

Customer Service Representative - State Farm Agent Team Member

Call Center Manager

Team Manager Developmental

Remote Inbound Customer Service Agent - 8.2 Start

Guest Service Supervisor

Customer Service Representative

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