Top 507 Customer service team lead Jobs in Birmingham Al

Operations Supervisor - Transportation--$2500 Sign on Bonus (Supply Chain/Logistics)
Penske Truck Leasing and Logistics —Birmingham, AL
- $56,200 - $74,500 a year
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
Senior Operations Supervisor--$2500 Sign on Bonus (Supply Chain/Logistics)
Penske Truck Leasing and Logistics —Birmingham, AL
- $61,900 - $83,400 a year
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
Operations Manager: City Walk BHAM
Birmingham Jefferson Co —Birmingham, AL
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
Supervisor Customer Service - BHM
Southwest Airlines —Birmingham, AL
- $36.00 - $37.50 an hour
- Weekends as needed
- 18 years or older
- Word processing
- English
- Profit sharing
- Health insurance
1d
Customer Service Specialist
Voigt-Abernathy —Irondale, AL
- $23 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Retirement Customer Support Specialist
Protective —Birmingham, AL
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Windows
- Paid parental leave
- Disability insurance
Quick Apply
6d
Remote Inbound Customer Service Agent - 8.17 Start
Grand Circle LLC —Birmingham, AL
- $18 an hour
- Call employer
- Remote
- Mid-level
- Travel
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Customer Retention Specialist
Agent Advantage Recruiting —Trussville, AL
- $45,000 - $90,000 a year
- Full-time
- Office
- Administrative experience
- Organizational skills
- Health insurance
- 401(k)
Quick Apply
Customer Success Manager - Remote
Arcoro —Birmingham, AL
- $70,000 - $90,000 a year
- Hybrid work
- Mid-level
- Bachelor's degree
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
(USA) Member Team Lead
Sam's Club —Trussville, AL
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Customer Service Representative - State Farm Agent Team Member
Jud Bennett - State Farm Agent —Vestavia Hills, AL
- $50,000 - $80,000 a year
- Full-time
- Sales
- Office
- Organizational skills
- Disability insurance
- Health insurance
Pharmacy Customer Service Representative – Remote work from Home
Carlisle Medical, Inc. —Birmingham, AL
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Representative, Customer Solutions
Spire Inc —Birmingham, AL
- Overtime
- Hybrid work
- Office
- High school diploma or GED
- Entry level
Customer Solutions Specialist - Birmingham, AL
AbbVie —Birmingham, AL
- $84,500 - $162,000 a year
- Full-time
- Remote
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Health insurance
13d
Customer Success Manager
Safety Plus, Inc. —Birmingham, AL
- $60,000 - $70,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
Quick Apply
8d
Operations Manager
Amazon.com Services LLC —Birmingham, AL
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Food Service Supervisor - Patient Services - Rotating Shifts
UAB Medicine —Birmingham, AL
- $43,890 - $71,320 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Tuition reimbursement
2d
Customer Service Representative
HYDRA-POWER SYSTEMS INC —Birmingham, AL
- $29 - $34 an hour
- Word processing
- Computer literacy
- Writing skills
Quick Apply
Customer Service Manager
Million Air —Birmingham, AL
- From $70,000 a year
- Weekends as needed
- Bilingual
- Background check
- Clean driving record
- Health insurance
- Dental insurance
Customer Service/Office Administration
Engineered Marine Products —Bessemer, AL
- $19 - $22 an hour
- Full-time
- Microsoft Outlook
- Office
- Ability to sit for extended periods
- Health insurance
- Dental insurance

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Operations Supervisor - Transportation--$2500 Sign on Bonus (Supply Chain/Logistics)

Penske Truck Leasing and Logistics -
Birmingham, AL

Apply Now

Job Details

$56,200 - $74,500 a year

Qualifications

Computer operation
Customer communication
Microsoft Excel
Customer relationship building
Microsoft Outlook
Client rapport building
Employee relationship building
High school diploma or GED
Change management

Full Job Description

Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?

Do you have a proven ability to supervise processes as well as activities and tasks?

Do have a demonstrated ability and desire to succeed, grow, learn, and apply new skills?

Do you a have proven record to motivate, engage, coach, and communicate with team members?

Do you have a demonstrated ability to drive process improvement and lead change?

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations.

The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

Position Summary:

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc.workforce and equipment scheduling. Responsible for performance management of direct reports. making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.

Opportunity Details:

Schedule : Thursday 2:00PM start / Friday through Monday 8:00PM start (10 on average daily - Hours vary depending on business needs)

Experience: Transportation management background, strong communicator, goal oriented, detail oriented, demonstrated leadership skills. Supporting class A drivers.

Salary : $56,200 - $74,500 + In this role, Operations Supervisor, will be bonus eligible based on their performance and location performance.

Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits/

Major Responsibilities:

People

Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
Establish and sustain that performance standards are communicated that are specific and measurable
Interview hourly associates and provide recommendations for hire
Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates
Motivate and engage associates by focusing on team accomplishments and recognition

Operations

Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
Conduct team meetings
Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training
Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
Complete all necessary records and reports in a timely and accurate fashion

Finance

Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
Understand the relationship between decision-making and profitability
Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets

Safety

Ensure day-to-day management and associate activities are aligned with the location safety strategy
Provide associates with communication, training, feedback, and direction to ensure safe performance
Ensure compliance with all applicable regulatory agencies and company policies and procedures
Conduct safety observations

Growth / Customer Experience

Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily
Ensure the customer knows that we are committed to helping them meet their objectives
Determine areas that could benefit from Continuous Improvement efforts

Fleet/Assets

Properly plan work assignments to ensure effective use of fleet equipment
Work with hourly associates to ensure they understand safe and efficient operation of equipment
Work with vendors to ensure equipment is maintained
Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete
Other projects and tasks as assigned by supervisor

Job Qualifications:

Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers. ¬
Must have ability to work efficiently and independently with strong time management and organizational skills
Strong written/oral communication skills and the ability to actively listen are required
Ability to manage through a problem, think critically, and make decisions independently
Ability to drive process improvement and lead change
Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
Must demonstrate ownership & responsibility to run the operation with a sense of urgency
High School Diploma or equivalent required
Bachelor’s Degree preferred
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements:

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

Job Category: Logistics/Supply Chain

Job Function: Logistics & Supply Chain

Job Family: Operations

Address: 210 Oxmoor Cir

Primary Location: US-AL-Birmingham

Employer: Penske Logistics LLC

Req ID: 2607529

Apply Now

Refine Your Search

customer service team lead jobs in birmingham al

Operations Supervisor - Transportation--$2500 Sign on Bonus (Supply Chain/Logistics)

Senior Operations Supervisor--$2500 Sign on Bonus (Supply Chain/Logistics)

Operations Manager: City Walk BHAM

Supervisor Customer Service - BHM

Customer Service Specialist

Retirement Customer Support Specialist

Remote Inbound Customer Service Agent - 8.17 Start

Customer Retention Specialist

Customer Success Manager - Remote

(USA) Member Team Lead

Customer Service Representative - State Farm Agent Team Member

Pharmacy Customer Service Representative – Remote work from Home

Representative, Customer Solutions

Customer Solutions Specialist - Birmingham, AL

Customer Success Manager

Operations Manager

Food Service Supervisor - Patient Services - Rotating Shifts

Customer Service Representative

Customer Service Manager

Customer Service/Office Administration

I want to receive the latest job alert for customer service team lead in birmingham al

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