Top 623 Patient experience manager Jobs in Birmingham Al

Program Director
Behavioral Health Group —Bessemer, AL
- No nights
- Word processing
- Computer literacy
- Office
- Paid holidays
- Disability insurance
Care Coordinator
Behavioral Health Systems, Inc. —Birmingham, AL
- $66,000 - $70,000 a year
- Full-time
- Background check
- 5 years
- HIPAA
- Disability insurance
- Health insurance
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Senior Manager, Regulatory Compliance
Behavioral Health Systems, Inc. —Birmingham, AL
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- 5 years
- Case management
- Travel
- Health insurance
- Dental insurance
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Patient Experience Manager
US Heart & Vascular —Birmingham, AL
- Full-time
- Microsoft Outlook
- 5 years
- Writing skills
Enterprise Customer Experience Manager
Guideway Care —Birmingham, AL
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Disability insurance
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9d
Operations Manager - Dermatology
UAB Medicine - UA Health Services Foundation (UAHSF) —Birmingham, AL
- Full-time
- Customer service
- 5 years
- Master's degree
- Paid parental leave
- Tuition reimbursement
9d
Associate Practice Manager- Surgical Center
Sono Bello —Birmingham, AL
- $27 - $32 an hour
- Full-time
- Surgery
- Ability to walk for extended periods
- Word processing
- Paid holidays
- Health insurance
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Lead Patient Care Coordinator
Upperline Health Inc —Birmingham, AL
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
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8d
Patient Registration Coordinator
New Season —Birmingham, AL
- Full-time
- Inventory management
- Computer literacy
- Writing skills
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Manager - Healthcare - Patient Financial Systems
UAB Medicine —Birmingham, AL
- $104,045 - $169,075 a year
- Full-time
- 8 years
- Bachelor's degree
- Epic
- Paid parental leave
- Tuition reimbursement
Patient Experience Manager- Children's of Alabama - Food
Aramark —Birmingham, AL
- ServSafe
- Mid-level
- Bachelor's degree
13d
Area Clinical Manager - Full Time
Affinity Hospice —Alabama
- Full-time
- CPR Certification
- Nursing
- RN License
- Fuel card
- Paid holidays
Hospice RN Case Manager (full-time)
ExpectCare Hospice —Hoover, AL
- Full-time
- Nursing
- RN License
- HIPAA
- Mileage reimbursement
- Disability insurance
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RN Hospice Clinical Supervisor
ExpectCare Hospice —Hoover, AL
- Full-time
- Background check
- Nursing
- RN License
- Mileage reimbursement
- Health savings account
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Marketing & Events Coordinator
Cahaba Dermatology & Skin Health Center —Hoover, AL
- $40,000 - $45,000 a year
- Full-time
- Background check
- Marketing
- Customer service
- Relocation assistance
- Health insurance
Quick Apply
Unit Manager - RN ( Registered Nurse )
South Haven Health And Rehabilitation LLC —Hoover, AL
- $32.65 - $42.85 an hour
- Full-time
- Skilled nursing facility
- RN License
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Registered Nurse - 7 Days on / 7 Days off
Amedisys —Homewood, AL
- $73,000 - $85,000 a year
- Full-time
- CPR Certification
- Nursing
- Management
- Mileage reimbursement
- Paid parental leave
14d
Experienced Dog Groomer
Scenthound Birmingham, AL —Birmingham, AL
- $19 - $23 an hour
- Full-time
- Cleaning
- 1 year
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
Territory Manager, Interventional Pain - Alabama (Birmingham, Mobile)
Avanos Medical —Alabama
- $70,000 - $130,000 a year
- Weekends as needed
- Remote
- Marketing
- Hospital
- 5 years
- Health insurance
- 401(k) matching
13d
Home Health Physical Therapist Assistant PTA Full Time
Aveanna Healthcare —Birmingham, AL
- $32 - $38 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Home Health
Quick Apply
8d

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Program Director

Behavioral Health Group -
Bessemer, AL

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Job Details

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Flexible schedule
Life insurance

Qualifications

Customer communication
Driver's License
Supervising experience
Bachelor's degree
Bachelor's degree in human services

Full Job Description

Program Director

Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. We are dedicated to helping individuals overcome substance use disorders. With over 115 locations in 24 states, our team of more than 1,900 employees serves over 42,000 patients.

Job Summary

The Program Manager oversees the daily operations of a treatment program, including the direct supervision of the treatment center’s team members. This role ensures optimal performance in operations, staffing, training, compliance, and customer service. Key responsibilities include scheduling, supervising team members, facilitating training and professional development, overseeing the delivery of treatment services, evaluating patient progress, implementing company policies and procedures, and ensuring adherence to state, federal, and accrediting agency regulations. Additionally, the Program Manager will perform duties within the scope of their license or certification, as specified in an addendum to this job description.

Responsibilities:

Oversee patient admission, medication delivery, patient processing, chart preparation, and use of community resources.
Address complaints and grievances promptly.
Maintain high standards of the treatment center’s infrastructure.
Handle urgent and emergent issues, even outside regular hours.
Regularly report on and improve treatment program performance.
Manage revenue collection and budgeted expenditures.
Ensure schedule adherence and minimize overtime.
Adhere to attendance standards and report work-related issues immediately.
Lead and mentor team members to achieve annual goals and objectives.
Enforce the agency’s Code of Ethics and Conduct.
Execute and supervise comprehensive training programs.
Coordinate internal and external training and audits.
Moderate weekly team and intervention meetings.
Serve as the Corporate Compliance Officer.
Ensure team members are properly educated, credentialed, and licensed.
Maintain adequate staffing levels, manage recruitment, and address team morale and grievances.
Evaluate the performance of key leaders.
Manage hiring, termination, and unemployment claims with Human Resources.
Manage time off requests, timekeeping, and payroll approvals.
Ensure compliance with all regulatory and accrediting agency requirements and keep team members informed.

Qualifications:

Must have a Bachelors degree in the related Human services field.
Must have 2-3 years of management experience.
Any certifications or licensures related to the role is preferred.
The ideal candidate is a technically competent leader with significant experience in the management of substance abuse treatment services across economically and culturally diverse communities.
Management experience should include responsibility for operations, compliance, safety, accreditation, and quality of care.
Must hold and maintain a valid driver’s license.
In addition to meeting the qualifications, the ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below:
- Advanced knowledge of medication assisted treatment
- Excellent verbal and written communication skills
- Sound judgment and high integrity
- Effective and timely decision-making
- Good at identifying issues, formulating long-term solutions, and solving problems
- Demonstrated knowledge of ethical standards
- Demonstrate basic computer/word processing skills

Physical Requirements and Working Conditions

Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes.
Vision adequate to read correspondence, computer screen, forms, etc.
Be able to sit for long periods of time, some bending, stooping and stretching.
Variable workload, periodic high stress and activity level
Interactions with patients who may be ill, have infectious diseases, have mental health diagnoses and/or are involved in the criminal justice system
Standard medical office conditions and environment
Keyboarding for long periods of time

Why BHG?

Join BHG, where your career flourishes in an environment built on teamwork and compassion. At BHG, we're not just a team; we're a family dedicated to patient well-being and professional growth. Here's why you should be part of our journey:

Work-Life Balance: Enjoy generous paid time off for vacation, holidays, and personal needs. Benefit from flexible schedules with early in/early out hours, no nights, and no Sundays, ensuring you have time for self-care and personal commitments. Manageable workload.

Investment in Your Growth: BHG prioritizes your development through role-based training and advancement opportunities. Grow with us as we nurture your career path.

Comprehensive Benefits: Choose from three robust benefits programs, including health, life, vision, and dental insurance. Enjoy our tuition reimbursement program and competitive 401K match, along with medical, dental, vision care, life insurance, disability coverage, and vacation time.

Recognition and Rewards: Experience competitive pay, quarterly bonuses, and incentives for completing certifications or licenses.

Employee Perks: Access exclusive discounts on various services and entertainment options. Take advantage of our Employee Assistance Program and self-care series.

At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

patient experience manager jobs in birmingham al

Program Director

Care Coordinator

Senior Manager, Regulatory Compliance

Patient Experience Manager

Enterprise Customer Experience Manager

Operations Manager - Dermatology

Associate Practice Manager- Surgical Center

Lead Patient Care Coordinator

Patient Registration Coordinator

Manager - Healthcare - Patient Financial Systems

Patient Experience Manager- Children's of Alabama - Food

Area Clinical Manager - Full Time

Hospice RN Case Manager (full-time)

RN Hospice Clinical Supervisor

Marketing & Events Coordinator

Unit Manager - RN ( Registered Nurse )

Registered Nurse - 7 Days on / 7 Days off

Experienced Dog Groomer

Territory Manager, Interventional Pain - Alabama (Birmingham, Mobile)

Home Health Physical Therapist Assistant PTA Full Time

I want to receive the latest job alert for patient experience manager in birmingham al

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