Patient Account Specialist- Customer Support-Remote
Upstream Rehabilitation —Birmingham, AL
- $15 - $16 an hour
- Part-time
- Remote
- HIPAA
- No high school diploma
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Inpatient Coding Auditor
Huron Managed Services LLC —Birmingham, AL
- $38.46 - $52.40 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Dental insurance
Quick Apply
Certified Debt Specialist
The J.G. Wentworth Company —United States
- From $40,000 a year
- Full-time
- Remote
- 1 year
- Communication skills
- Entry level
- Paid holidays
- Health insurance
13d

More jobs to discover

Find similar jobs that you might be interested in.

Inpatient Coding Auditor
Huron Managed Services LLC —Birmingham, AL
This role requires remaining seated at a desk/computer for 8 hours daily; repetitive use of computer keyboard and mouse; use of computer monitors for 8 hours…
$38.46 - $52.40 an hour
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Billing Coordinator III - REMOTE
Ryder System —New Albany, OH
Communicate with field operations either via email or phone for clarification. The Billing Coordinator III is responsible for: Becoming familiar with the…
$22 - $25 an hour
14d
Research Clerk I
Cass Information Systems Inc. —Columbus, OH
Responds to calls received via the hotline. Contacts utility vendors via telephone to determine reason and amount of balance due.

I want to receive the latest job alert for remote billing in birmingham al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

remote billing jobs near birmingham al

Auditor jobs in Birmingham, AL

Account Specialist jobs in Birmingham, AL

Early Intervention Specialist jobs in Washington, DC

Certified Debt Specialist jobs in Florida

It Support Specialist jobs in Jacksonville, FL

Early Intervention Specialist jobs in California

Certified Debt Specialist jobs in Boca Raton, FL

Full Time Certified Family Recovery Specialist jobs in Pennsylvania

Certified Debt Specialist jobs in Houston, TX

It Auditor jobs in Dallas, TX

Internal Auditor jobs in Las Vegas, NV

Night Auditor jobs in Fairfax, VA

Auditor jobs in Phoenix, AZ

Nurse Auditor jobs in Texas

Auditor Appraiser jobs in California

Child Development Specialist jobs in New Jersey

Account Specialist jobs in Bronx, NY

Eligibility Specialist jobs in Denver, CO

Account Specialist jobs in Washington, DC

Advertising Account Manager jobs in New York, NY

Patient Account Specialist- Customer Support-Remote

Upstream Rehabilitation -
Birmingham, AL

Quick Apply

Job Details

Part-time | Full-time | PRN
$15 - $16 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
HIPAA

Full Job Description

Upstream Rehabilitation is looking for a Remote Patient Account Specialist to join our team

Patient Account Specialist

Location Type: Remote (Must Reside in the United States)

Must be able to work the following shifts:

9:30 AM - 6:00 PM EST

Build Your Career with Us!

Upstream Rehabilitation is the country's largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.

We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization.

The Role:

We're looking for a passionate and energetic Patient Account Specialist who uses active listening skills to provide a safe and courteous experience for patients. In this role, you will assist patients with billing, insurance and other inquiries while demonstrating behaviors that reflect Upstream Rehabilitation's mission, vision and values.

What You'll Do:

Patient Support:
- Answer inbound patient calls in a high-volume call center environment, providing assistance billing questions.
- Escalate unresolved issues to the Accounts Receivable (AR) team.
- Process payments and set up payment plans.
- Communicate effectively to resolve billing concerns.
- Build rapport by being courteous and friendly.
- Maintain professional and respectful relationships, representing the Business Office, clinic, and physician in a positive light.
- Refer complex or difficult calls/situations to the team lead or manager.
Other duties and projects as assigned.

Who You Are:

High School diploma or equivalent experience.
Ability to manage multiple priorities in a fast-paced environment while maintaining discretion and professionalism
Exceptional communication skills, including oral, written and presentations abilities.
Strong active Listening, attention to detail, and capacity to multitask effectively.
Proven ability to identify and resolve problems in a timely manner.
Self-motivated with the ability to stay on task and participate in routine check-ins.
Must have a quiet, distraction-free workspace that meets HIPAA compliant standards.
Proficiency in Microsoft Office Suite or similar software applications.

Nice to Haves:

High-volume call center experience and/or medical billing experience.
Healthcare industry experience.

Why You'll Love Working Here

The chance to directly shape our organization's growth by hiring the talent that drives our mission.
Opportunities to stretch your skills—whether you're building pipelines, designing sourcing strategies, or advising leadership.
A collaborative team environment where your ideas are valued.
Competitive compensation, comprehensive benefits, and ongoing professional development.

Benefit Offerings:

Annual paid Charity Day to give back to a cause meaningful to you
100% employer paid medical health insurance premium option available
Dental and Vision insurance
401(k) with company match
Generous PTO and paid holidays
Supportive team and leadership invested in your success

A Better Place to Build Your Career

Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities.

Our corporate teams are critical to Upstream's success—and to the culture that makes this a great place to work. You'll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact.

Salary Range: $15/hour - $16/hour

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.

Follow @Lifeatupstream on Instagram and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

#LI-Remote

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Quick Apply

Refine Your Search

remote billing jobs in birmingham al

Patient Account Specialist- Customer Support-Remote

Inpatient Coding Auditor

Certified Debt Specialist

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for remote billing in birmingham al

Explore jobs in more locations

Upstream Rehabilitation is looking for a Remote Patient Account Specialist to join our team

Job Seeker Tools

Employer Tools

Browse

Stay Connected