Top 10 Technical support analyst Jobs in Birmingham Al

IT Support Analyst
Quanta Power Solutions, LLC —Birmingham, AL
- Full-time
- Computer Science
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Computer Support Tech (Help Desk Analyst) (Temp)
University of Alabama at Birmingham —Birmingham, AL
- Temporary
- Ability to lift 50 pounds
- Computer networking
- 1 year
3d
OT Data Analyst & Application Support
Diversified Gas & Oil Corporation —Birmingham, AL
- On call
- Mid-level
- Office
- SQL
Analyst (NEX)
MasTec Inc —Birmingham, AL
- Full-time
- Mid-level
- Organizational skills
- In-person
Deposits Implementation & Support Analyst
Jack Henry —Birmingham, AL
- Weekends as needed
- Remote
- Up to 50% travel
- Mid-level
- Analysis skills
10d
TEMPORARY SERVICES: INFORMATION TECHNOLOGY, COMPUTER TECH, SYSTEMS ANALYST
University of Alabama at Birmingham —Birmingham, AL
- Temporary
- Bachelor's degree
- Accounting
- Accounting
Service Desk Analyst
P&S Transportation —Birmingham, AL
- Weekends as needed
- Research
- Mid-level
- Flatbed truck
Quick Apply
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry —Birmingham, AL
- $68,700 - $103,150 a year
- Extended hours
- Remote
- 6 years
- Mid-level
- Accounting

Other jobs to consider

Find your next job by exploring related positions.

Tier 2/3 Technical Support - MSP
Evolv I.T. —Birmingham, AL
Own advanced root cause analysis and push permanent solutions—not temporary band-aids. Serve as a mentor and technical resource to lower-tier techs.
$50,000 - $65,000 a year
Quick Apply
Technical Support Representative
Apt —Birmingham, AL
Bachelor’s degree in IT, Computer Science, or a related field preferred. Provide technical support and troubleshooting for VoIP platforms, calling solutions,…
$18 - $20 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Upstart Network, Inc. —Columbus, OH
Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work…
$42.93 - $58.00 an hour
Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
Track incidents, service requests, and assets using ITSM and asset management tools. Experience with ITSM tools (ServiceNow or similar) and asset tracking…
23h

Show more jobs in cities nearby

I want to receive the latest job alert for technical support analyst in birmingham al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support analyst jobs near birmingham al

IT Support Analyst

Quanta Power Solutions, LLC
Birmingham, AL

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Employee discount
Pet insurance

Qualifications

Non-technical user support
IT user and group management
Wireless networking
Microsoft Office
Desktop (troubleshooting support)
Remote access management
Data access controls implementation
Desktop applications
Access control management
VPN management
Desktop administration
Customer service problem-solving
IT department experience

Full Job Description

About Us:

Quanta Power Solutions brings together the industry-leading capabilities and resources of Quanta's operating companies to deliver complete EPC solutions. Our integrated approach spans power generation, battery energy storage, renewables, transmission, substation, and underground infrastructure — from concept to commissioning, we execute complex power infrastructure projects with the speed, certainty, and operational excellence our customers depend on.

At Quanta Power Solutions, we are driven by a culture of safety, integrity, and disciplined execution — and we're building a team that shares that commitment.

About this Role:

Quanta Power Solutions is seeking an IT Support Analyst that provides technical support and maintains information technology systems that support both corporate operations and field-based power generation projects. This role is responsible for ensuring reliable, secure, and efficient technology services across office and remote environments, including support for operational technology (OT) systems critical to energy infrastructure.

What You'll Do:

Provide Tier 1 and Tier 2 technical support for hardware, software, network, and connectivity issues across corporate and field locations.
Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other peripheral equipment.
Manage user accounts, permissions, and access controls using Active Directory and related administration tools.
Monitor and troubleshoot LAN, WAN, VPN, wireless, and remote connectivity issues, including support for field offices, substations, and project sites.
Support and maintain operational technology (OT) systems, including SCADA and other industrial applications utilized in power generation and energy infrastructure projects.
Ensure availability, performance, and reliability of business-critical and operational technology systems.
Assist with implementing and maintaining cybersecurity policies, standards, and compliance initiatives, including NERC CIP requirements.
Support system patching, software deployments, upgrades, backups, and disaster recovery processes.
Document system configurations, troubleshooting procedures, technical solutions, and support activities.
Collaborate with engineering, project management, and field operations teams to support business and project objectives.
Participate in IT asset management, inventory tracking, and equipment lifecycle planning.
Provide technical support at remote project sites and field offices as needed.
Travel to job sites, field offices, and customer locations when required.

What You'll Bring:

Required

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; equivalent experience may be considered.
0–2 years of experience in IT support, help desk, desktop support, or a related technical support role.
Strong working knowledge of Microsoft Windows operating systems and Microsoft 365 applications.
Experience administering user accounts and permissions within Active Directory.
Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, routers, switches, and wireless networking.
Strong troubleshooting and problem-solving abilities in both office and field environments.
Excellent communication and customer service skills with the ability to support technical and non-technical users.
Ability to prioritize multiple tasks and work independently in a fast-paced environment.

Preferred

Experience supporting industrial, utility, power generation, or construction environments.
Familiarity with SCADA systems, operational technology (OT) environments, or industrial control systems.
Understanding of cybersecurity frameworks and best practices.
Knowledge of NERC CIP standards and compliance requirements.
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft certifications, or similar credentials.
Experience supporting remote sites and distributed workforces.

What You'll Get:

Competitive Compensation
Weekly Pay
401(k) Retirement Plan
Holiday Pay
Paid Time Off (PTO)
Comprehensive Health Coverage
Pet Insurance
Employee Assistance Program (EAP)
Professional Development Opportunities
Tuition Assistance
Employee Discount Program

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.

We are an Equal Opportunity Employer, including disability and protected veteran status.

We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.

Apply Now

Refine Your Search

technical support analyst jobs in birmingham al

IT Support Analyst

Computer Support Tech (Help Desk Analyst) (Temp)

OT Data Analyst & Application Support

Analyst (NEX)

Deposits Implementation & Support Analyst

TEMPORARY SERVICES: INFORMATION TECHNOLOGY, COMPUTER TECH, SYSTEMS ANALYST

Service Desk Analyst

Senior Application Support Analyst (Back Office Lending-Credit Unions)

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for technical support analyst in birmingham al

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected