Top 394 Customer experience representative Jobs in Bismarck, Nd

Call Center Representative
DAKOTA EYE INSTITUTE PC —Bismarck, ND
- $17.00 - $25.50 an hour
- Full-time
- Remote
- High school diploma or GED
- Ability to sit for extended periods
- 2 years
- Health savings account
- Health insurance
3d
Teller / Customer Service Representative
Gate City Bank —Bismarck, ND
- $18 - $19 an hour
- Part-time
- Sales
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
National Customer Care Representative I
VITALANT —Bismarck, ND
- $17.50 - $20.10 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Sales Representative + Sign-on Bonus
DaBella —Bismarck, ND
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Driver's License
- Travel
- Paid training
- Health savings account
Quick Apply
Parts Counter specialist
Harlow's Bus Sales and Service —Bismarck, ND
- Full-time
- ASE Certification
- Inventory control
- Dealership
- Health insurance
- 401(k)
Quick Apply
Entry Level Insurance Sales Agent
Performance Matters Associates —Bismarck, ND
- $60,000 - $80,000 a year
- Full-time
- No experience needed
- High school diploma or GED
- Driver's License
- Health insurance
- Opportunities for advancement
Quick Apply
Warehouse Manager
Johnstone Supply LLC —Bismarck, ND
- Full-time
- Customer service
- 5 years
- Basic math
Quick Apply
Territory Sales
Acme Tools —Bismarck, ND
- Full-time
- Background check
- Clean driving record
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Sales Representative: Wine & Spirits
Quality Brands Distribution, LLC —Bismarck, ND
- $55,000 - $65,000 a year
- Clean driving record
- Merchandising
- Ability to lift 50 pounds
- Paid training
- Paid holidays
Quick Apply
Counter Sales Associate
Johnstone Supply LLC —Bismarck, ND
- Full-time
- Computer literacy
- ERP systems
- Research
Quick Apply
Warehouse Material Handler
Johnstone Supply LLC —Bismarck, ND
- Full-time
- Basic math
- ERP systems
- Forklift
Quick Apply
Warehouse Material Handler and Driver
Johnstone Supply LLC —Bismarck, ND
- Full-time
- Basic math
- ERP systems
- Mid-level
Quick Apply
Financial Services Representative
New York Life Insurance Company & NYLIFE Securities, LLC. —Bismarck, ND
- $86,000 - $97,000 a year
- Full-time
- Bilingual
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Route Sales Representative
Frito-Lay North America —Mandan, ND
- Weekends as needed
- Merchandising
- Driver's License
- 21 years or older
- Health insurance
- Dental insurance
5d
Tower Technician III
InfraServices —Bismarck, ND
- $27 - $32 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Tower Foreman
InfraServices —Bismarck, ND
- $32 - $40 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Outside Sales Representative
Snap-on Inc —Bismarck, ND
- $50,000 a year
- Full-time
- Dealership
- Mid-level
- Communication skills
- Employee stock purchase plan
- Health insurance
Route Sales Technician
The ICEE Company —Bismarck, ND
- From $25 an hour
- Overtime
- Customer service
- Merchandising
- Basic math
- Paid training
- Fuel card
Quick Apply
5d
Telephone Customer Service Representative
Bismarck Motor Company —Bismarck, ND
- Online Application
- Criminal background check
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Kyle Herman-Farmers Insurance Agency —Bismarck, ND
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for customer experience representative in bismarck, nd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience representative jobs near bismarck, nd

Sales Representative jobs in Bismarck, ND

Customer Service Representative jobs in Bismarck, ND

Foreman jobs in Bismarck, ND

Veterinary Sales jobs in Indiana

Medical Sales jobs in Tallahassee, FL

Sales Representative jobs in Minnesota

Sales Representative jobs in Farmington, NM

Auto Sales jobs in Jacksonville, FL

Sales Representative jobs in Visalia, CA

Call Center Representative jobs in Columbus, OH

Sales Representative jobs in New Mexico

Pharmaceutical Sales Representative jobs in Melbourne, FL

Territory Sales jobs in Providence, RI

Territory Sales jobs in Colorado

Remote Sales Agent jobs in California

Territory Sales jobs in Hartford, CT

Territory Sales jobs in Roanoke, VA

Customer Service Representative jobs in Washington, DC

Customer Service Representative jobs in Plano, TX

Service Writer jobs in Houston, TX

Call Center Representative

DAKOTA EYE INSTITUTE PC -
Bismarck, ND

Apply Now

Job Details

Full-time
$17.00 - $25.50 an hour
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Record keeping
Phone communication
Telephone systems
Health information management
Managing patient records

Full Job Description

*REMOTE IN THE STATE OF NORTH DAKOTA ONLY*

Job Summary

In the role of Call Center Representative, you play a vital role in maintaining effective communication functions over the phone for Dakota Eye Institute and ensuring individuals calling in to our practice are treated in a professional and courteous manner. The individual in this position is responsible for answering the telephone in a courteous and professional manner, directing calls to appropriate personnel, scheduling appointments, calling unconfirmed appointments, handling provider recalls, and working the waitlist. Additional responsibilities include sending/managing tasks in the EHR system and monitoring other communication software.

Job Responsibilities

Data Entry and Chart Administration
- Schedules, reschedules, and cancels appointments as necessary following current scheduling protocols
- Updates patient recalls as necessary
- Inputs & updates patient demographic information
- Inputs insurance information
- Sends / Manages tasks in EHR system
- Monitors messaging software
Telephone and Greeting
- Answers telephone calls promptly (two rings)
- Addresses the caller’s concern
- Directs all calls to appropriate personnel
- Identifies emergency calls and directs to triage or schedules per protocol
Financial Responsibilities
- Obtains proper insurance information
- Provides fee schedules and insurance information to patients
- Notify our patient accounts department of a recently scheduled patient to run the pre-authorization if needed
- Collects and inputs co-pays, refraction fees and any other known, non-covered or outstanding charges, when appropriate
Meet call center productivity expectations
Maintains adherence to company policies
Performs other duties as require

Experience and Education

High school diploma or equivalent
Two years minimum experience in customer service
Two years minimum experience working in a medical setting
Passion for providing outstanding patient healthcare experience

Essential Skills and Abilities

Ability to work effectively as part of a supportive and collaborative team
Excellent skills and mannerisms in answering the telephone
Proficient in managing multiple tasks simultaneously
Demonstrates empathy and attentiveness to each patient's individual needs and concerns
Excellent skills in documenting information and clear communication
Familiarity with electronic health records and practice management systems is preferred
Strong organizational and administrative abilities
Exceptional time management and record-keeping skills
Treats patients and co-workers with respect and professionalism
Ability to maintain composure under pressure

Physical Requirements

Ability to use technology such as the telephone, computer, and other related instruments or devices.
Good vision and hearing are essential for accurately processing information and communicating with patients.
Ability to sit at a desk for long periods of time to perform job responsibilities, up to 8 hours per day.

About Dakota Eye Institute

Dakota Eye Institute is a leading multi-specialty practice comprised of board-certified ophthalmologists, optometrists, and dedicated professional staff. We offer a comprehensive range of services, including eye and vision exams, cataract surgery, infant eye care, and much more. We are dedicated to providing an unprecedented level of care and responsive service to our patients.

To our staff, we are committed to providing an excellent work environment, opportunities for self-development and growth, and recognition for hard work and commitment to Dakota Eye Institute.

Our Benefits

Dakota Eye Institute offers a generous benefits package, including:

401(k) Retirement with an employer contribution
Medical and Dental Insurance
Employer contribution to a Health Savings Account
Vision Benefits
Wellness Benefits
Paid Time Away Benefits
And more!

Apply at www.dakotaeye.com/jobs

Apply Now

Refine Your Search

customer experience representative jobs in bismarck, nd

Call Center Representative

Teller / Customer Service Representative

National Customer Care Representative I

Sales Representative + Sign-on Bonus

Parts Counter specialist

Entry Level Insurance Sales Agent

Warehouse Manager

Territory Sales

Sales Representative: Wine & Spirits

Counter Sales Associate

Warehouse Material Handler

Warehouse Material Handler and Driver

Financial Services Representative

Route Sales Representative

Tower Technician III

Tower Foreman

Outside Sales Representative

Route Sales Technician

Telephone Customer Service Representative

Customer Service Representative

I want to receive the latest job alert for customer experience representative in bismarck, nd

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected