Top 37 service manager Jobs in bismarck nd

Practice Lead - Field Services
High Point Networks LLC —Bismarck, ND
- $80,000 - $100,000 a year
- 8 years
- Mentoring
- Organizational skills
Senior Business Development Manager Ericsson Mobile Financial Services
Ericsson —Bismarck, ND
- $149,600 - $202,650 a year
- 8 hour shift
- Hybrid work
- Up to 50% travel
- Office
- 8 years
- Paid parental leave
- AD&D insurance
Truck Engine Parts & Service and Second Level Dealer Manager
Butler Machinery Company —Bismarck, ND
- Full-time
- Dealership
- 3 years
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
Part Sales Manager – Part Time
AutoZone —Bismarck, ND
- Overtime
- ASE Certification
- Spanish
- Inventory management
- Store discount
- Employee stock purchase plan
Auto Service Manager
Fleet Farm —Bismarck, ND
- Weekends as needed
- Mid-level
- Bachelor's degree
- Mentoring
Quick Apply
2d
MANAGER IN TRAINING
AutoZone —Bismarck, ND
- Overtime
- Spanish
- Merchandising
- English
- Store discount
- Employee stock purchase plan
Part Sales Manager – Full Time
AutoZone —Bismarck, ND
- Overtime
- ASE Certification
- Spanish
- Merchandising
- Store discount
- Employee stock purchase plan
Service Manager
Texas Roadhouse —Bismarck, ND
- Full-time
- Sales
- Mid-level
- Team management
- Profit sharing
- Paid parental leave
Service Manager - Spec
Butler Machinery Company —Bismarck, ND
- Full-time
- Management
- Mentoring
- Senior level
- Health savings account
- AD&D insurance
Quick Apply
13d
Service Manager
Advantage Appliance —Bismarck, ND
- $22 - $26 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
7d
Lead, Customer Service
Family Fare —Bismarck, ND
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Mid-level
Quick Apply
5d
Sediment Remediation Practice Lead - Environmental Services (Multiple Locations)
Burns & McDonnell —Bismarck, ND
- Full-time
- Microsoft Excel
- Engineering
- Master's degree
- 401(k)
- Employee stock ownership plan
Assistant Service Manager
Texas Roadhouse —Bismarck, ND
- Full-time
- Casual dining restaurant
- Sales
- Cooking
- Profit sharing
- Paid parental leave
DAY SERVICES MANAGER
Easter Seals Goodwill ND Inc —Mandan, ND
- $20 an hour
- Full-time
- Management
- Mid-level
- High school diploma or GED
- On-the-job training
Quick Apply
6d
Traveling Lead Wind Service Technician
GEV Wind Power —Bismarck, ND
- Full-time
- English
- Administrative experience
- Driver's License
Quick Apply
Sr Service Technician CDL
Loram Maintenance of Way —Bismarck, ND
- Background check
- DOT physical examination
- CDL A
Lead Food Service Assistant - PT - Days - St. Vincent's
Good Samaritan —Bismarck, ND
- $16.00 - $25.50 an hour
- Part-time
- Background check
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Lead Food Service Assistant - PT - Evenings - St. Vincent's
Good Samaritan —Bismarck, ND
- $16.00 - $25.50 an hour
- Part-time
- Background check
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Lead Food Service Assistant - PRN - St. Vincent's
Good Samaritan —Bismarck, ND
- $16.00 - $25.50 an hour
- Online Application
- Background check
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Lead Food Service Assistant - FT - Evenings - Augusta
Good Samaritan —Bismarck, ND
- $16.00 - $25.50 an hour
- Online Application
- Background check
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply

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Practice Lead - Field Services

High Point Networks LLC -
Bismarck, ND

Apply Now

Job Details

$80,000 - $100,000 a year

Qualifications

Resource allocation (project management tasks)
Managing construction estimation projects
Safety regulations
Workforce planning strategy
Supply chain capacity planning
Stakeholder management

Full Job Description

The Practice Lead – Field Services role is accountable for the performance, scalability, and operational excellence of all field-based service delivery, including Audio Visual (AV) installation, Physical Security, and Cabling/Fiber/Low Voltage services.

This role owns the end-to-end operating model for field services ensuring efficient utilization of resources, consistent delivery quality, strong margin performance, and adherence to safety and operational standards. The Practice Lead translates business demand into executable field operations by partnering with Sales, Professional Services, and Managed Services, while enforcing clear feasibility and delivery discipline.

Success in this role is measured by operational outcomes—utilization, margin performance, delivery quality, and customer satisfaction—achieved through a structured, scalable, and highly disciplined field services organization.

Practice Leadership and Operational Ownership

Own the overall performance of the Field Services practice, including utilization, backlog, margin, and quality outcomes.
Establish and maintain a scalable operating model across AV, Physical Security, and Cabling/Fiber delivery.
Align field services capacity with business demand, balancing workload across geographies and service types.
Drive continuous improvement in execution efficiency, reducing rework, delays, and unnecessary truck rolls.
Demonstrate the High Point Vision, Purpose & Mission each day
Live out the core values of Character, Humility, Unity, Growth & Service in every interaction
Build and mentor high-performing leaders

Resource and Capacity Management

Oversee field resource planning in partnership with Dispatch to ensure optimal scheduling and utilization.
Balance capacity across AV, Physical Security, and Cabling teams to smooth peaks and valleys in demand.
Define subcontractor usage strategies when demand exceeds internal capacity.
Monitor and manage key operational metrics including utilization, project duration, and estimate-to-actual performance.

Estimating and Intake Discipline

Oversee the Field Solutions Manager function to ensure consistent, accurate, and disciplined estimating practices.
Ensure all work is supported by clear scope definitions, labor assumptions, and material requirements before execution.
Drive accountability for change order discipline when scope deviates from original estimates.
Support a controlled bid-sourcing motion aligned with business priorities and capacity constraints.

Execution Excellence and Field Leadership

Lead and develop foremen and field team leads across all service lines.
Ensure foremen execute strong jobsite supervision, including productivity, safety, quality, and closeout readiness.
Define clear expectations for onsite execution, sequencing, and issue escalation.
Promote a culture of accountability, craftsmanship, and pride in field delivery.

Safety and Quality Management

Establish and enforce safety standards, ensuring compliance across all field operations.
Ensure consistent adherence to company and industry standards for installations and certifications.
Oversee quality control processes to ensure customer expectations and contractual obligations are met.
Drive improvements in first-time quality and reduction in field rework

Stakeholder Collaboration

Support Account Managers by providing capacity insights, feasibility validation, and delivery input for opportunities.
Collaborate with Professional Services and Managed Services to ensure seamless project delivery and customer lifecycle transitions.
Maintain strong relationships with vendors, subcontractors, and partners supporting field delivery.

KNOWLEDGE, SKILLS AND/OR ABILITIES REQUIRED

Installation practices, standards, and safety requirements in physical infrastructure environments.
Estimating methodologies, labor modeling, and material planning.
Project coordination in multi-site and multi-technology environments.
Resource utilization and capacity planning concepts.

Skills

Operational leadership and execution management.
Resource planning and workload balancing.
Problem-solving and escalation management.
Cross-functional collaboration with sales and delivery teams.
Process design and continuous improvement.

Abilities

Translate business demand into structured, executable field work.
Balance competing priorities across teams, geographies, and customers.
Enforce discipline while maintaining team engagement and accountability.
Build scalable processes that support growth without adding unnecessary complexity.
Lead teams through change while maintaining operational stability.

Qualifications

8–12+ years of experience in field services, infrastructure delivery, or related operational leadership roles.
Proven experience managing physical infrastructure teams (AV, cabling, or physical security preferred).
Demonstrated success in improving utilization, delivery quality, and operational efficiency.
Experience working in a services-driven organization (project-based and/or managed services environments).
Strong understanding of estimating, field operations, and jobsite execution.
Experience leading distributed teams across multiple locations preferred.
Strong communication and leadership skills with the ability to influence across the organization.

High Point Networks is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply Now

Refine Your Search

service manager jobs in bismarck nd

Practice Lead - Field Services

Senior Business Development Manager Ericsson Mobile Financial Services

Truck Engine Parts & Service and Second Level Dealer Manager

Part Sales Manager – Part Time

Auto Service Manager

MANAGER IN TRAINING

Part Sales Manager – Full Time

Service Manager

Service Manager - Spec

Service Manager

Lead, Customer Service

Sediment Remediation Practice Lead - Environmental Services (Multiple Locations)

Assistant Service Manager

DAY SERVICES MANAGER

Traveling Lead Wind Service Technician

Sr Service Technician CDL

Lead Food Service Assistant - PT - Days - St. Vincent's

Lead Food Service Assistant - PT - Evenings - St. Vincent's

Lead Food Service Assistant - PRN - St. Vincent's

Lead Food Service Assistant - FT - Evenings - Augusta

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