At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Job Title: Director of Facilities
Salary: $150,000 +
Status: Full Time
Shifts: Varies
Other Compensation: This position is bonus eligible after completion of one year, which is determined by the Company in its sole discretion and based on certain Company and personal performance objectives.
Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #2 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.
As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.
The Facilities Maintenance Director is responsible for overseeing, managing, and maintaining a 24/7 operation. The Facilities Maintenance Director manages maintenance of equipment, machinery and buildings. Additional duties include hiring, supervising, training, team member motivation, purchasing and budget compliance, service quality and timeliness, environment quality and atmosphere, vendor, resident, and guest relations and communication.
Responsibilities:
Responsible for departmental budgets, monthly financials and variance reporting, including overtime tracking and minimization.
Bids and/or coordinates capital projects requiring the construction or installation of equipment.
Responsible for overseeing the upkeep and maintenance of all Company buildings and grounds.
Develops and directs maintenance policies.
Responsible for preventative/predictive maintenance for root cause analysis for chronic failures.
Responsible for ensuring that all company equipment and property is maintained, operational and in safe working order.
Ensures compliance with all safety standards and codes.
Maintains emergency procedures and equipment.
Monitors energy consumption and initiates cost saving steps to control utility costs.
Oversees purchasing and inventory procedures for Security, Surveillance, Facilities and Housekeeping Departments with “Kit” system.
Oversees the hiring, onboarding and training process in assigned areas.
Approves work schedules, salary adjustments and staffing needs for departments.
Coaching and development of managers and supervisors in department(s).
Other duties as assigned.
Qualifications:
A bachelor's Degree is required in Business, Architecture, or Construction.
EPA certification.
Minimum 5-10 years in a similar role.
Previous facilities/engineering experience in the hospitality industry required.
Capacity scheduling background.
Must be able to uphold the highest level of confidentiality.
Skilled in strategic and long range planning.
Skilled in utilities tracking and management for Energy Star rating.
Excellent verbal and written communication skills.
Excellent KPI (Key Performance Indicators) Skills.
Project Management skills for Capital Projects.
Advanced organizational, leadership and guest service skills (GAP analysis).
Sustainability and “Green” certification or ability to monitor similar corporate initiatives.
Advanced computer skills.
Ability to work various shifts, possibly including weekends and holidays as needed.
Ability to create proposals, projections, and current analytical representations with facts, charts, graphs, and factual conclusions.
Must be at least 21 years of age with a valid driver’s license and able to obtain and maintain a Colorado Support Gaming License.
Ability to work all shifts, including weekends and holidays when needed.
Very Familiar with CMMS(computerized Maintenance Management Systems) for work prioritization and measurement
Other Key Qualifications:
Construction and or project management of capital projects.
Preventive maintenance, Safety and Schedule Planning.
Six Sigma Belt ideal.
Project Management.
CPM Scheduling.
Logistics Management.
Strategic Planning.
Budget Management.
Certifications Preferred: P.M.P, F.M.P, and S.F.P
Benefits:
Full Time Team Members (30+ hours) will enjoy the following benefits and perks:
Paid time off.
6 Observed Holidays and Holiday Pay
Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
Part-time and full-time team members (TMs) will enjoy the following benefits and perks:
1 Free Hot Meal per shift and Unlimited Beverages
Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
80% Subsidized Bus Transportation Options
Free Covered Parking
Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
Team Member Hotel, Retail and Spa Discounts
Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!
An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
An estimated salary for this position would be:
We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.
