Top 3 Helpdesk administrator Jobs in Black Hawk, Co

AV/IT Technician I
Monarch Casino Resort Spa —Black Hawk, CO
- $25 an hour
- Full-time
- Windows
- Guest services
- Entry level
- Paid holidays
- Dental insurance
Quick Apply
9d
Cybersecurity Engineer
Rule4 —Boulder, CO
- $85,000 - $125,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Dental insurance
- Paid time off
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Senior IT Administrator
CesiumAstro —Westminster, CO
- $94,000 - $112,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health savings account
- Health insurance

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ARC Colorado, Inc. —Firestone, CO
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AV/IT Technician I

Monarch Casino Resort Spa -
Black Hawk, CO

Quick Apply

Job Details

Full-time
$25 an hour
9 days ago

Benefits

Paid holidays
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Endpoint Security
Office equipment routine maintenance
Network documentation
Equipment installation
Event audio equipment operation
UNIX
Low-voltage system cabling
Windows
Software installation
User training (technical support)
Office equipment preventive maintenance
AV installation within event venues
Telecommunications low voltage systems
Computer hardware
Desktop (troubleshooting support)
Computer management
Networking hardware installation
Hardware configuration
Malware removal support
Desktop applications
AS400
Software documentation
User guides
IP networking
Application Maintenance
Event setup
Productivity software
Guest services
Desktop administration

Full Job Description

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: AV/IT Technician

Salary: $25.00

Status: Full Time, Sunday to Wednesday 8:00 AM-6:30 PM - Days

Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #2 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

Responsibilities:

Responsible for installation of PC hardware for end users. Assists in the installation of advanced networking hardware and software under the direction of the system administrator or helpdesk supervisor
Performs routine tasks like backups or other operational tasks as defined
Performs preventative maintenance on PC’s, printers, and other hardware. Installs service releases and performs routine maintenance on desktop applications.
Implements virus protection, detection, and elimination
Troubleshoots basic hardware and software problems for end users
Provides basic training on hardware and software use
Facilitates assistance from hardware and software vendors when necessary
Maintains licensing information for all desktop applications and operating systems. Ensures compliance of licensing agreements at the user level
Devises documentation for all end user hardware and software with regard to installation, maintenance, troubleshooting, licensing, configuration, and network connectivity
Assists in room setup for catering and casino events
Setup and operate casino band/audio equipment
Pull low voltage cable
Assist in projects
Prepares progressive reports for all work performed

Qualifications:

1-2 years experience in a high paced environment
0-2 years experience in IT or equivilant education
Familiar with networking concepts like TCP/IP
Familiar with personal computers, servers, and like technology
Familiar with AS/400 concepts
Familiar Microsoft Office and other desktop applications
Familiar with Windows, Unix, OS400, and other operating systems
Excellent Guest Service
Ability to lift heavy items and regularly use ladders
Ability to perform duties with little or no supervision
Able to obtain and maintain a Colorado Support Gaming License

Benefits:

Enhanced health, dental, and vision insurance, along with a flexible spending account.
Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
Growth opportunities available within department/company.
Access the team dining hall with one free hot meal per shift.
Company-matched 401k.
Paid time off and six observed holidays

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

An estimated salary for this position would be:

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.

Quick Apply

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helpdesk administrator jobs in black hawk, co

AV/IT Technician I

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