Job Title: Patient Coordinator & Receptionist
Location: 390 South French Broad Ave,Asheville, NC
Job Type:Full-Time : 32-36 hours per week (Friday, Saturday, & Sunday off)
Clinic Name: Whole Body Chiropractic
Pay rate: $18-$20 + profit sharing (after 6 months)
Hours: Monday, Tuesday, Thursday 7:15am-12:30pm & 1:30pm-6:20pm, & Wednesdays 1:30pm-6:20pm
*Must be available to work all business hours listed above*
*Must have experience working in a healthcare environment*
Start Date: July-August 2026
Position Summary
Wanted: Patient Coordinator & Front Desk Whiz!
We are seeking an experience and adaptable Front Desk Expert to serve as the welcoming face of our Chiropractic Office. We consider our team and patients as family. Not only do we provide the most cutting-edge, affordable care, but we strive for every staff and practice member to feel important and at home with us.
Because we are a unique office, we need a uniquely talented individual! We need a combination of Mary Poppins and Elastigirl!
In exchange we will offer you a supportive and loving place to work; a place you look forward to going to each day. We will offer you stability with set hours, paid time off, paid holidays, and still achieve a work-life balance.
Experience Requirements:
- 2+ years of experience as a Patient Coordinator/Front Desk in a high-volume healthcare office(Scheduling Patient Appointments, In-Putting Patient Charges,Basic Insurance Knowledge, Phone Etiquette)
- Above Average Computer and Typing Skills (Google Docs, Google Drive, Gmail, Publisher, MS Word, Excel, etc.)
Experience Preferences (Not Required):
- Experience with Chiropractic (as a patient or staff member)
- An understanding of Insurance processes
- Bi-Lingual is a plus!
To Thrive in this Position, You Must:
- Possess the Ability to Genuinely Connect with all Types of Practice Members.
- Multitask Expeditiously
- Be Detail Oriented
- Have Supreme Organizational Skills
- Be Able to Thrive in a fast-paced environment
- Exceed Expectations without Micromanagement
- Understand the Importance of Accurately Scheduling Practice Member’s Care Plans
- Work to Assist Patients and Office to Achieve Goals
- Enjoy a Progressive Environment
- Be Self-Motivated, with a desire for a job which can grow into a Career or Life Path
- The innate desire to assist practice members to attain a higher quality of life.
Job Duties:
- Manage Office Schedule/Flow
- Incoming Phone Calls and Aloha (texting system)
- Collect Monies Due
- Emailing with Practice Members and Staff
- New Patient E-File Entry
- Importing and Uploading Documents
- Appointment Confirmations for New Patients, Report of Findings, and others
- Stock all Paperwork, Folders, and Administrative Supplies at the Front Desk.
- Maintain Clean Lobby (Sweep, Mop, Dust, Clean Front Door Window)
- Help Water the Jungle of Pothos in the Lobby.
- Creating and Scheduling Social Media Content through Canva
Benefits
- Monday through Thursday work week (Fridays - Sunday off)
- Paid Holidays after 90 days (Full -time Only)
- Paid time off after 90 days (Full-time Only)
- Aflac Health benefits (Full-Time Only)
- Profit Sharing after 6 months (Bonus System)
- 401k Matching
- Employee wellness care and chiropractic services (Spouse and Children too!)
- Opportunities for training and professional development
- Supportive and positive team environment
About Us
At Whole Body Chiropractic we are passionate about helping people live healthier, pain-free lives through chiropractic care and holistic wellness. Our practice is deeply focused on patient education. We take the time to teach patients about their bodies, how they function, and what they can do to maintain long-term health and mobility. Every patient receives a customized care plan tailored to their specific needs, goals, and lifestyle.
We have a strong connection to our local community, with a patient base that has grown organically through word-of-mouth referrals and outstanding reviews. Instead of relying on frequent advertising or events, we focus on delivering excellent care and building long-term relationships that keep patients coming back. Our friendly and supportive team works together to create a warm, welcoming, and healing environment where patients feel truly cared for. We are currently seeking a dependable, enthusiastic, and detail-oriented Front Desk Liaison to join our growing practice and contribute to our mission of exceptional, personalized care.
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Free parking
- Paid time off
- Professional development assistance
Application Question(s):
- Are you available for all hours between 7:15am - 6:20pm?
- How long are you seeking to be employed in this position?
- Do you have a reliable form of transportation?
- Are you comfortable respectfully declining requests from practice members when doing so is necessary to follow company policies, protect patient care, or maintain operational standards?
- This role sometimes requires saying "no" to practice members while maintaining a positive and professional relationship. How do you approach these conversations?
- Are you comfortable discussing and collecting monies owed with practice members?
- Do you have any experience (as a patient or provider) with Chiropractic?
- Do you have the ability to multitask in a high volume environment?
- Are you willing to become a Certified Chiropractic Assistant? (Online training, One in-person course that will require travel, and an online exam upon completion of the course; Certification paid for by employer)
- How many years of experience do you have in a Medical Front Desk Position, and what responsibilities have you possessed during your time in that position? (*Minimum of 2 years of experience!)
Work Location: In person
