Top 353 Client services manager Jobs in Blacksburg, Va

Client Services Manager
Virginia Tech —Blacksburg, VA
- Overtime
- Mid-level
- Administrative experience
- University
Banquet Manager
The Inn at Virginia Tech and Skelton Conference Center —Blacksburg, VA
- $60,000 - $70,000 a year
- Full-time
- Background check
- Cooking
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
RN Manager Trauma Program
LewisGale Hospital Montgomery —Blacksburg, VA
- $81,369.60 - $122,054.40 a year
- Full-time
- 3 years
- Children
- Senior level
- Employee stock purchase plan
- Disability insurance
Quick Apply
1d
Food Service Worker
Aramark —Dublin, VA
- $15 an hour
- Full-time
- In-person
- Ability to lift 25 pounds
- Entry level
- Health insurance
- Dental insurance
8d
Cook
Aramark —Dublin, VA
- $16 an hour
- Full-time
- Basic math
- In-person
- Communication skills
- Health insurance
- Dental insurance
8d
Field Engineer
Thalle Construction Company —Virginia
- Construction site
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Highway Engineering Project Manager
Whitman, Requardt & Associates, LLP —Blacksburg, VA
- Urgently hiring
- 5 years
- Engineering
- Office
- Paid holidays
- Disability insurance
Quick Apply
Commissioning Manager
Thermo Systems LLC —Virginia
- $105,000 - $160,000 a year
- Full-time
- Hybrid work
- Engineering
- 3 years
- Travel
- Health insurance
- Dental insurance
Quick Apply
Retailer Relationship and Execution Specialist
ACO-US —Roanoke, VA
- $17.98 - $22.11 an hour
- Full-time
- Microsoft Outlook
- Sales
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Senior Proposal Manager
Addison Group —Virginia
- $165,000 - $175,000 a year
- Hybrid work
- Office
- 8 years
- Business development
- Health insurance
- Dental insurance
Quick Apply
Senior Electronics Technician
U.S. Facilities, Inc —Virginia
- $25 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- 401(k)
Quick Apply
General Manager Club Pilates
Xponential Fitness —Roanoke, VA
- Weekends as needed
- Writing skills
- Mid-level
- Supervising experience
Quick Apply
Lubricant Driver - Roanoke, VA
Wallis Companies —Roanoke, VA
- CDL B
- Hazmat Endorsement
- English
Quick Apply
Project Manager
Skanska USA —Blacksburg, VA
- $114,200 - $171,300 a year
- Full-time
- Background check
- Construction site
- Customer service
- Dental insurance
- 401(k)
General Manager -Club Pilates Roanoke
Xponential Fitness —Roanoke, VA
- Weekends as needed
- Writing skills
- Mid-level
- Supervising experience
Quick Apply
Licensed Salon Manager
Sport Clips —Blacksburg, VA
- $25 - $37 an hour
- Full-time
- Barbering License
- Cosmetology License
- Management
- Paid training
- Opportunities for advancement
Quick Apply
Transmission Line Engineer
Leidos —Virginia
- $59,150 - $106,925 a year
- Full-time
- Hybrid work
- System design
- Mid-level
- Office
- Relocation assistance
- Referral program
Life Insurance Producer
Russell Wiles Agency Group, Inc —Virginia
- $91,000 - $157,000 a year
- Contract
- No degree
- Associate's degree
- Entry level
- Health insurance
- Flexible schedule
Quick Apply
Senior Transmission Line Engineer
Leidos —Virginia
- $73,450 - $132,775 a year
- Full-time
- Hybrid work
- System design
- Office
- Continuous improvement
- Relocation assistance
- Referral program
Wholesale Client Relationship Manager
Atlantic Union Bank —Roanoke, VA
- $108,199 - $180,545 a year
- Hybrid work
- Office
- Analysis skills
- Senior level
- Profit sharing

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Client Services Manager

Virginia Tech -
Blacksburg, VA

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Staff supervision
Coaching
Patient complaint handling
Medical scheduling
Managing clients in a customer support role
Team development
Conflict management
Customer support management
Hospital scheduling management
Call center management
Team motivation (leadership skill)
Team building

Full Job Description

536470

Blacksburg, Virginia

Vet. Medicine Teaching Hospital

Administrative & Professional

College of Veterinary Medicine

Job Description

The Client Services Manager provides leadership, operational oversight, and strategic direction for client service functions of the Veterinary Teaching Hospital (VTH). Primary focus is ensuring an excellent experience for clients, referring veterinarians, and veterinary students in a complex academic medical environment. This position has oversight for all front‑of‑house operations including patient scheduling, managing referrals, patient receiving and discharge, processing client payments, client and referring DVM communications, and call center operations. The Client Services Manager also has oversight of all aspects of fiscal management for the VTH including accounts receivable, accounts payable, cash controls, accurate client billing, establishing payment plans, and overseeing the month-end closing process.
The Veterinary Teaching Hospital operates 24 hours a day, 365 days a year and provides primary and emergency service to patients within a 35-mile radius of Blacksburg who are not under the care of a local veterinarian. Specialty services are available to clients whose primary care veterinary has initiated a referral. The Client Services Manager is a critical member of the VTH team and supports the mission of providing excellent service to clients who seek clinical care for their animals. The Client Services Manager reports to the Hospital Administrator of the VTH.

Required Qualifications

Bachelor’s degree in business, healthcare administration, communications, or related field, or directly relevant experience may be considered
Previous experience in client services, human healthcare or veterinary medicine operations, or practice/hospital administration
Previous experience in a high-volume, client-facing environment involving scheduling and financial transactions
Prior supervisory experience; strong leadership and team building skills including the ability to motivate, coach and hold staff accountable in a fast-paced environment
Experience in conflict resolution and dealing with client complaints; managing stressful situations involving angry, grieving, or financially constrained pet owners
Excellent communication and interpersonal skills; ability to communicate complex information clearly and empathetically to diverse audiences including clients, clinicians, students, staff, and administrators
Outstanding customer service skills and the ability to manage challenging conversations with composure and professionalism
Willingness to work on-site in a client-facing environment with frequent interaction with animals and clients
Willingness to work a flexible schedule as needed depending on staffing and operational needs

Preferred Qualifications

Previous experience as a client services manager in a veterinary teaching hospital or veterinary practice
Functional familiarity with veterinary hospital information systems (i.e. practice management software, electronic medical records)

Pay Band

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Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

Hours per week

40+

Review Date

June 4, 2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Lynett Cruise at [email protected] during regular business hours at least 10 business days prior to the event.

Apply Now

Refine Your Search

client services manager jobs in blacksburg, va

Client Services Manager

Banquet Manager

RN Manager Trauma Program

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Cook

Field Engineer

Highway Engineering Project Manager

Commissioning Manager

Retailer Relationship and Execution Specialist

Senior Proposal Manager

Senior Electronics Technician

General Manager Club Pilates

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Project Manager

General Manager -Club Pilates Roanoke

Licensed Salon Manager

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Senior Transmission Line Engineer

Wholesale Client Relationship Manager

I want to receive the latest job alert for client services manager in blacksburg, va

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