Company Overview
MEDLOG Cold Storage is a leader in the cold chain supply industry, specializing in the importing and exporting of high-quality products. We are committed to excellence, customer satisfaction, and compliance with industry standards.
Position Summary:
The Operations Manager will have a strong background in cold chain supply and warehouse distribution. They will possess robust financial acumen in forecasting and budgeting, along with proven expertise in managing a fast-paced work environment. This role requires a hands-on leader who can efficiently oversee day-to-day inventory, receiving and shipping processes, while ensuring compliance with food safety standards and optimizing labor management to meet key performance indicators (KPIs).
This position will cover the 2nd shift team
ESSENTIAL FUNCTIONS
Support for Operations:
Oversee daily warehouse operations, ensuring efficient inventory management, receiving, and shipping processes
Maintain inventory accuracy of 99% or better
Develop, monitor, and manage budgets and forecasts related to warehouse operations
Establish and track KPIs to meet or exceed financial and labor management goals
Employee schedules and PTO through established payroll systems
Identify and promote standout team members while hiring to maintain productivity
Ensure compliance with food safety requirements, including BRCGS, SQF, HACCP, and OSHA regulations
Manage the blast freezing process to meet FSIS requirements
Draft, train, and implement policies and procedures to ensure compliance with customer and industry standards
Troubleshoot inventory discrepancies and oversee corrective actions for customer claims
Proficiently use Warehouse Management Systems (WMS) and RF scanning technologies to optimize operations
Perform daily yard checks and refrigeration system checks to ensure optimal conditions.
Maintain clear communication with the General Manager and provide timely updates on operations
Establish a daily cadence with the warehouse team focusing on safety and workload.
Effectively communicate with customers, maintaining professional etiquette and resolving issues as they arise.
Be available to fill in for the General Manager when needed and travel to other locations if required.
Collaboration and Communication:
Collaborate closely with the Operations Team.
Foster a collaborative environment within the team and other divisions to enhance overall performance.
Communicate effectively with team members, providing clear guidance and support.
Additional Responsibilities:
Perform other duties as assigned by management to support the overall objectives of the team.
JOB SUMMARY
The Operations Manager will have a strong background in cold chain supply and warehouse distribution. They will possess robust financial acumen in forecasting and budgeting, along with proven expertise in managing a fast-paced work environment. This role requires a hands-on leader who can efficiently oversee day-to-day inventory, receiving and shipping processes, while ensuring compliance with food safety standards and optimizing labor management to meet key performance indicators (KPIs).
ESSENTIAL FUNCTIONS
Support for Operations:
Oversee daily warehouse operations, ensuring efficient inventory management, receiving, and shipping processes
Maintain inventory accuracy of 99% or better
Develop, monitor, and manage budgets and forecasts related to warehouse operations
Establish and track KPIs to meet or exceed financial and labor management goals
Employee schedules and PTO through established payroll systems
Identify and promote standout team members while hiring to maintain productivity
Ensure compliance with food safety requirements, including BRCGS, SQF, HACCP, and OSHA regulations
Manage the blast freezing process to meet FSIS requirements
Draft, train, and implement policies and procedures to ensure compliance with customer and industry standards
Troubleshoot inventory discrepancies and oversee corrective actions for customer claims
Proficiently use Warehouse Management Systems (WMS) and RF scanning technologies to optimize operations
Perform daily yard checks and refrigeration system checks to ensure optimal conditions.
Maintain clear communication with the General Manager and provide timely updates on operations
Establish a daily cadence with the warehouse team focusing on safety and workload.
Effectively communicate with customers, maintaining professional etiquette and resolving issues as they arise.
Be available to fill in for the General Manager when needed and travel to other locations if required.
Collaboration and Communication:
Collaborate closely with the Operations Team.
Foster a collaborative environment within the team and other divisions to enhance overall performance.
Communicate effectively with team members, providing clear guidance and support.
Additional Responsibilities:
Perform other duties as assigned by management to support the overall objectives of the team.
QUALIFICATIONS
Requirements:
5 to 10 years of experience in a fast-paced cold storage warehouse environment
Strong financial skills, including a solid understanding of business mathematics and budgeting
High school diploma or higher education is required; further qualifications in logistics or operations management are a plus
Valid driver’s license
Ability to work weekends, especially during startup phases, and travel as necessary
Accountable to company core values: Contractor and Customer Focused, Accountable, Innovative, Relationship Builder, Exceed Expectations, and Purposeful Communicator
Core Competencies:
Analytical: intermediate
Attention to detail: advanced
Communication skills: advanced
Customer orientation: advanced
Dependability: advanced
Organization skills: advanced
Proactivity: advanced
Problem solving: intermediate
Team player: advanced
English: intermediate
MS Office, especially MS Excel: intermediate
PHYSICAL DEMANDS
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at a time
WORK AUTHORIZATION
Authorization to work in the U.S.
Medlog (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.
