Top 187 Guest service agent Jobs in Bloomingdale Il

Front Desk Agent
Courtyard Bloomingdale —Bloomingdale, IL
- $16 - $17 an hour
- Computer literacy
- Hotel
- High school diploma or GED
Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
8d
Residential Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- English
- Residential
Quick Apply
Guest Service Agent
The Langham Chicago —Chicago, IL
- $22.00 - $27.50 an hour
- Full-time
- Mid-level
- 3 years
- Hotel
- Free parking
- AD&D insurance
Quick Apply
6d
Guest Service Agent
Kimpton Hotels & Restaurants —Chicago, IL
- $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Office Agent
Loews Chicago Hotel —Chicago, IL
- $24.39 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
Guest Service Representative
DREAMWEAVER HOTELS INC - THEWIT —Chicago, IL
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Commuter assistance
- AD&D insurance
Quick Apply
Guest Service Representative
DREAMWEAVER HOTELS INC - EMC2 —Chicago, IL
- $24 - $25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Commuter assistance
- AD&D insurance
Quick Apply
Front Desk Agent
Atira Hotels —Schaumburg, IL
- $18 - $20 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Overnight Front Desk Agent
The Hongkong and Shanghai Hotels, Limited —Chicago, IL
- $24 - $27 an hour
- Overnight shift
- English
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Front Desk Agent
Embassy Suites by Hilton Chicago Downtown River North —Chicago, IL
- $24 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Hotel Lincoln —Chicago, IL
- $21 - $23 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
12d
Front Desk Agent
Millennium Hotels and Resorts —Chicago, IL
- $24 - $26 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Guest Service Representative
DREAMWEAVER HOTELS INC - STREETERVILLE —Chicago, IL
- $21 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Health insurance
Quick Apply
Reservations Agent
Four Seasons —Chicago, IL
- $25.43 - $26.93 an hour
- Weekends as needed
- US work authorization
- Military encouraged
- Computer skills
12d
Front Desk Agent
Hyatt Centric Chicago O’Hare —Rosemont, IL
- $21 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
PT Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
- $24 an hour
- Part-time
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Front Desk Agent
DBA Holiday Inn Expess & Suites KMS INVESTMENTS LLC —Bensenville, IL
- $52,000 - $60,000 a year
- Weekends as needed
- Hotel
- In-person
- 1 year
- 401(k)
- Tuition reimbursement
Quick Apply
14d
Guest Service Agent
The Whitehall Hotel —Chicago, IL
- $21 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Word processing
- Commuter assistance
- Paid holidays
Quick Apply
Front Desk Agent
Sonesta —Chicago, IL
- $26 - $27 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
13d

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Front Desk Agent

Courtyard Bloomingdale -
Bloomingdale, IL

Apply Now

Job Details

$16 - $17 an hour

Qualifications

Computer operation
Customer communication
Confidential information handling
Hotel policy compliance
Client rapport building
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Courtyard Bloomingdale

275 Knollwood Drive

Bloomingdale, IL 60108

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

guest service agent jobs in bloomingdale il

Front Desk Agent

Concierge Guest Services

Residential Front Office Agent

Guest Service Agent

Guest Service Agent

Front Office Agent

Guest Service Representative

Guest Service Representative

Front Desk Agent

Overnight Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Service Representative

Reservations Agent

Front Desk Agent

PT Guest Service Agent - The Hoxton, Chicago

Front Desk Agent

Guest Service Agent

Front Desk Agent

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