Overview:
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
HYBRID: Qualified candidates must live or relocate within a 180-mile radius of a hub location listed below and should plan to spend time working from home and some time working in the office as part of our hybrid work environment.
HUB LOCATIONS: Bloomington, IL; Dunwoody, GA; Richardson, TX; or Tempe, AZ
SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity
Grow Your Skills, Grow Your Potential:
Responsibilities:
State Farm’s contact center ecosystem keeps critical customer-service tools running with the right people, permissions, and access in place. The C3WP team builds the cloud-native platforms and services that power user provisioning, access controls, directory integration, and role-based permissions across the Hercules suite of tools. Our work strengthens security, streamlines manual access processes, and enables leaders and associates to get the tools they need when they need them. If you want your code to solve real operational challenges and support contact-center capabilities at enterprise scale, this is the team for you.
In This Role, You Will:
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Build and support access-management capabilities - Design and maintain services and applications that handle user provisioning, role-based access, and directory management
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Engineer secure enterprise workflows - Implement authorization patterns, permissions logic, and controlled access flows for contact-center tools
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Drive data modernization - Manage and enhance data assets, improve the enterprise data model, and support the migration to a relational data store to improve scalability, data quality, and long-term maintainability.
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Develop and integrate APIs - Build and maintain REST and service integrations that connect internal platforms, identity systems, and downstream applications
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Improve operational automation - Help streamline role assignment, access governance, and administrative workflows to reduce manual effort
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Champion security and compliance - Apply secure coding practices and support access-control requirements for regulated enterprise systems
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Drive DevOps and reliability practices - Participate in Agile delivery, CI/CD automation, observability, and production support
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Document and share knowledge - Produce clear technical documentation, support runbooks, and process guides for the team
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Collaborate and mentor - Work closely with product, UX, security, and engineering partners; provide code reviews and technical guidance
Qualifications:
Preferred Skills
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5+ years experience building secure enterprise software using Java
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Strong API design and integration skills
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Cloud architecture (AWS) and infrastructure-as-code experience (Terraform)
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Experience working with CI/CD piplines (Gitlab) and containers (Docker/Kubernetes)
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Clear technical documentation and test authoring
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Familiarity with secure coding, compliance, and auditability requirements
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Strong communication, collaboration, and ownership mindset
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Interest in automation, platform reliability, and reducing manual operational work
Ideal Candidates Also Have
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Experience in contact center, workforce management, identity/access management, or other regulated enterprise domains
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Familiarity with role-based access control, user provisioning, or directory systems
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A track record of improving operational workflows and building durable platform capabilities
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Comfort working in cross-functional teams with product, security, and UX partners
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Discover and learn by leveraging emerging AI technologies to accelerate development
Our Benefits:
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
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Potential starting salary range: $81,000 - $142,000 (Starting salary will be based on skills, background, and experience. High end of the range limited to applicants with significant relevant experience.)
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Potential yearly incentive pay up to 15% of base salary
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
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Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
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Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
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Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
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Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
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Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
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Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
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Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.
Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!
