Overview:
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
HYBRID Qualified candidates must live within a 180-mile radius of a hub location listed below and should plan to spend time working from home and some time working in the office as part of our hybrid work environment.
HUB LOCATIONS: Bloomington IL or Tempe, AZ
SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.
Grow Your Skills, Grow Your Potential:
Responsibilities:
We are seeking a Software Engineer for the Experience team working on the NAVI AI Assistant tool. Navi is a State Farm developed digital assistant that will elevate the customer experience though the rapid and intuitive connection of Agents to knowledge resources and operational support they need.In this role, you will drive outcome delivery of integrated, omni-channel contact flows that connect employees and Agents to Support Center, Agency Sales Resources, Human Resources, and many others. This role also presents opportunities to contribute to Navi – a key digital entry point for Agents and their teams powered by generative AI.
Qualifications:
- Develops, tests, debugs, documents, maintains, supports applications/components and primarily completes assignments with guidance and direction
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Collaborates with business subject matter resources to design and build a solution that meets business requirements
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Is learning software engineering topics, including classes, functions, containers, version control, DevSecGitOps, and unit tests
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Develops an understanding in programming and is actively developing in a core programming language (e.g. Go, Java, JavaScript, Python, etc.)
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Develops an understanding with State Farm compute environments, including but not limited to AWS, CaaS, .NET, Azure, etc.
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Develops an understanding with State Farm security, standards and governance
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Handles and resolves basic application and environment problems and issues
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Develop an understanding of the State Farm organizational structure
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Develops understanding of Agile techniques, activities and DevOps methods
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Develops fundamental understanding of insurance and financial services operations and uses this knowledge in decision making
Qualifications:
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Experience with AWS, ROSA desired, but not required. CSS, Javascript,
- Demonstrates strong consulting and problem-solving skills
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Drives initiatives with a strong focus on achieving measurable outcomes.
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Champions the use of Generative AI (e.g., Co-Pilot) in daily development workflows (coding, documentation, testing, and ideation).
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Excellent communication skills, with the ability to influence and collaborate across teams and business areas.
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Embraces change, adjusts easily to new challenges, and maintains a focus on excellence in outcome delivery.
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Demonstrated ability to work with and/or lead offshore resources is a plus.
Our Benefits:
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
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Potential starting salary range: $84,500 - $115,000
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Starting salary will be based on skills, background, and experience
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High end of the range limited to applicants with significant relevant experience
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Potential yearly incentive pay up to 15% of base salary
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.-
Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
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Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
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Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
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Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
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Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
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Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.
Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!
