Top 13 Bilingual customer service associate Jobs in Bloomington, Il

Customer Care Representative I
Heartland Bank and Trust Company —Normal, IL
- $17.08 - $21.86 an hour
- Full-time
- Communication skills
- Entry level
10d
Customer Care Consultant
Jushi —Normal, IL
- $15 - $17 an hour
- Part-time
- Spanish
- Computer literacy
- Research
- Paid holidays
- Disability insurance
Quick Apply
Pro Customer Service/Sales
Home Depot —Normal, IL
- $16 - $18 an hour
- Entry level
- Commercial

More jobs to discover

Find similar jobs that you might be interested in.

Customer Care Consultant
Jushi —Bloomington, IL
Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns.
$15 - $17 an hour
Quick Apply
MedTech Part Time Clinical Nurse Consultant – Peoria/Quad Cities
IQVIA —Peoria, IL
Must provide a minimum of (2) days of live support within the field (case support, patient rounding, providing education), with a total of (5) days of…
$60 an hour

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply
Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for bilingual customer service associate in bloomington, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual customer service associate jobs near bloomington, il

Customer Service Representative Part Time Remote jobs in Michigan

Child Protective Service jobs in Washington State

Food Service Worker jobs in San Francisco, CA

Customer Service Representative jobs in Waldorf, MD

Customer Service Representative jobs in Hammond, IN

Customer Service Representative jobs in Charleston, SC

Customer Service Representative jobs in Fresno, CA

Customer Service Representative jobs in Decatur, GA

Customer Consultant jobs in Omaha, NE

Customer Consultant jobs in Kansas

Customer Consultant jobs in Nashville, TN

Remote Customer Service jobs in Nashua, NH

Customer Service Representative jobs in Rancho Cucamonga, CA

Remote Customer Support jobs in Hayward, CA

Customer Consultant jobs in Ann Arbor, MI

Entry Level Customer Service Representative jobs in Atlanta, GA

Affirm Customer jobs in Remote

Customer Support Representative jobs in Waxahachie, TX

Direct Support Professional jobs in Fort Wayne, IN

Customer Support Representative jobs in Cleveland Heights, OH

Customer Care Representative I

Heartland Bank and Trust Company -
Normal, IL

Apply Now

Job Details

Full-time
$17.08 - $21.86 an hour
10 days ago

Qualifications

Communication skills
Entry level

Full Job Description

Text "2659" to (309) 322-9911 to apply.

Wage Range: Min: $17.08, Mid: $19.47, Max: $21.86

A Brief Overview

The Customer Care Representative I provides information and offers creative solutions to callers concerning the Bank's products and services. This position is a multi-functional, customer-oriented individual who relies on instructions and pre-established procedures to perform the functions of the job. This position provides prompt resolutions for customer's concerns via recorded telephone, e-mail, and chat line. The goal of this position is to retain and enhance existing customer relationships and to develop new ones. The Customer Care Representative I reports to the department manager.

What you will do

Answer all inquiries about our products, services, policies, and procedures, including all deposit rates as well as promoting and referring bank products and services; promptly provide bank balances, transactions and other account related information to our customers; and quickly diffuse potential conflict and calmly respond to customer's distress to ensure customer satisfaction.
Demonstrate organizational and problem-solving skills - own the problem.
Become knowledgeable and keep updated about company products, services and information systems in order to resolve problems and promote customer relationships through service and cross sales.
Demonstrate excellent communication skills, interest in, and the ability to work with people in a professional manner.
Refer and recommend products and services that benefit customers; meet referral and sales goals.
Assist with other functions as necessary or requested to complete work accurately and on schedule; demonstrate continuous improvement by proactively offering creative solutions to a problem or concern.
Possess excellent verbal and written communication skills and be able to communicate well with a variety of people via phone, e-mail, and chat.
Demonstrate the ability to multi-task and shift full focus to a different task in an instant; must be flexible to meet the needs of the department.

Other Qualifications/Requirements

Spanish speaking/bilingual preference.
H.S. Diploma or GED and minimum 1 year retail, office, bank or other customer service experience preferred or equivalent combination of education and experience.

Who We Are

Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.

Heartland Bank’s mission is to “create value for the customer, earn a profit for the Bank, and have fun doing it!” At Heartland, employees have the opportunity to make a difference every day.

What We Offer

At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer.

Physical Demands

Regularly: Sitting, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth
Frequently: Standing, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions
Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.)

Equal Opportunities and Accommodations Statement

Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.

Salary Disclaimer

The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The salary range minimum, midpoint, and maximum listed above represent a full range of career compensation growth over time in this position and pay grade. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture.

Apply Now

Refine Your Search

bilingual customer service associate jobs in bloomington, il

Customer Care Representative I

Customer Care Consultant

Pro Customer Service/Sales

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for bilingual customer service associate in bloomington, il

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected