Top 9 Bilingual customer service associate Jobs in Bloomington, In

Customer Service Professional
Flynn & Sons Excavating & Paving, Inc —Bedford, IN
- $45,000 - $50,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Paid training
- Health insurance
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Customer Service Professional

Flynn & Sons Excavating & Paving, Inc
Bedford, IN

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Job Details

Full-time
$45,000 - $50,000 a year

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer service
Customer support
Phone call management
Order processing

Full Job Description

Overview

We are seeking a dynamic and enthusiastic Customer Service Professional to join our team! In this vital role, you will be the frontline ambassador for our company, delivering exceptional support and ensuring our clients’ needs are met with professionalism and care. Your energetic approach will help foster positive relationships, resolve issues efficiently, and contribute to a welcoming customer experience. If you thrive in fast-paced environments, possess excellent communication skills, and enjoy helping others, this opportunity is perfect for you! This is a paid position that offers growth potential and the chance to develop valuable skills in customer support and client services.

Responsibilities

Provide outstanding customer support via phone, email, and in person, addressing inquiries with enthusiasm and clarity.
Assist clients with product or service information, troubleshooting issues, and resolving complaints promptly.
Manage inbound and outbound calls efficiently while maintaining professional phone etiquette.
Enter accurate data into computer systems using data entry skills, ensuring all records are up-to-date.
Support sales efforts by identifying customer needs and offering suitable solutions to enhance satisfaction.
Maintain inventory and contact vendors to reorder when necessary.
Collaborate with team members to improve processes and deliver seamless client communication.
Handle cash transactions accurately when necessary, including cash handling procedures.
Pull-off utility types and quantities from blueprints for customer sales.

Qualifications

Fluency in English; bilingual abilities are highly valued to serve diverse customer bases.
Proven experience in call center environments or customer support roles preferred.
Strong organizational skills with the ability to multitask effectively in a busy setting.
Excellent written and verbal communication skills; ability to convey information clearly and professionally.
Proficiency in Microsoft Office applications (Word, Excel) and general computer skills.
Experience with customer service problem-solving and client communication strategies.
Technical proficiency with QuickBooks Desktop is a plus.
Demonstrated ability to perform data entry accurately and efficiently, including typing speed.
Outbound calling experience is desirable; familiarity with sales techniques can be an advantage.

Join us as a Customer Service Professional where your energy, communication expertise, and dedication will make a real difference! We value your contribution and are committed to supporting your growth within our vibrant team environment.

Pay: $45,000.00 - $50,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance

Application Question(s):

Do you have any experience with residential and/or commercial septic system applications, culvert pipe (galvanized, aluminized, HDPE, RCP), PVC, CTS, IPS or other plumbing supplies, their uses, or how to provide customer support for these products?

Work Location: In person

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bilingual customer service associate jobs in bloomington, in

Customer Service Professional

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