Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the State Park Inns:
The Indiana State Park Inns are one of the oldest state parks lodging systems in the country. We proudly operate seven unique and beautiful facilities throughout our great state of Indiana that offer a unique experience for guests to enjoy the sights and sounds of nature and make memories naturally!
Located just outside Nashville, Indiana, Abe Martin Lodge is nestled in the picturesque hills of Indiana’s largest state park, Brown County State Park. The lodge features 84 guest rooms, the Little Gem Restaurant, cabins, an indoor water park, and over 6,000 square feet of banquet/conference space.
Role Overview:
A Housekeeping Manager is responsible for managing daily housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Role Responsibilities:
- Manage daily housekeeping operations to include, but not limited to, maintaining cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms.
- Ensure rooms are clean and available to guests in a timely manner.
- Schedule staff according to standards and forecasted occupancies.
- Conduct monthly linen inventory with an understanding of usage.
- Creation and documentation of deep cleaning schedules for all rooms, carpets, and public spaces.
- Maintain open communication between associates and management and monitors associate relations.
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling, evaluations, and delivering recognition and reward.
- Oversee and conduct room inspections.
- Recruit, interview, and train team members.
Role Requirements:
Ability to work well under pressure and meet deadlines. Ability to enforce standards for cleanliness as they apply to all aspects of rooms/suites. Ability to physically move large objects such as carts, large bags of linen, and mattresses. Excellent organization skills, manages time well, correctly prioritizes and is flexible. Able to work weekends and holidays. Degree in Hotel Management or equivalent experience. 2+ years prior housekeeping management experience. Proficient in Windows operating systems.
Salary:
The salary for this position traditionally starts at $17.00/hr but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
The essential functions of this role are as follows:
- At the Indiana State Park Inns, success is based around teamwork, quality, integrity, loyalty, passion, friendliness, and safety. Indiana State Park Inns workers provide friendly customer service while ensuring the general upkeep of the Inns to provide guests with a high-quality experience. Overtime Eligible positions serve in the following areas:
- Central Office – Located in downtown Indianapolis, central office positions aid in centralized leadership, human resources, finance, payroll, and administrative functions.
- Positions may include: Administrative Assistants, Holiday Fulfillment Clerk
- Management – These positions work at Inns properties to support day-to-day operations, ensuring superior guest satisfaction while maximizing hotel profitability.
- Positions may include: HR/Account Coordinators, Sales Coordinators, Department Supervisors, Department Assistant Managers, Night Auditors, Special Projects Coordinators
- Guest Services – These positions serve as front-line customer service to guests of the Inns by providing information, answering questions, resolving issues, and handling monetary responsibilities.
- Positions may include: Store Attendants, Guest Services Agents
- Food & Beverage Services – These positions work in the Inn’s dining facilities to handle all dining room and banquet culinary services for guests.
- Positions may include: Banquet Set-Up Workers, Cashiers/Hostesses/Bussers, Dishwashers, Café Attendants, Prep Workers
- Housekeeping Services – These positions work to maintain a clean and orderly environment including in guest rooms, cabins, and common areas.
- Positions may include: Housekeepers, Laundry Workers
- Call Center Services – These positions work out of the call center to assist guests in making reservations and answer any guest questions all by phone.
- Positions may include: Call Center Agents
- Maintenance Services – These positions handle any maintenance items around the Inn, cabins, kitchen, and pool areas including repairs, preventive maintenance, and remodeling projects.
- Positions may include: Gardeners, Maintenance Techs
- Golf Services – These positions promote the game of golf through operational structure and programming to provide a first-class environment for members and guests.
- Positions may include: Pro Shop Attendants, Groundskeeper, Equipment Tech, Equipment Operator
- Aquatics Services – These positions observe guests in the aquatic center to ensure a fun and safe environment.
- Positions may include: Aquatics Attendants, Lifeguards
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
- This role should expect to work afternoons, evenings, weekends, and holidays.
- Individuals may be required to wear an Indiana State Park Inns-provided uniform.
- Ability to hold effective communication with coworkers and guests and assist them as needed.
- Able to perform essential functions with or without reasonable accommodation.
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 9 paid holidays/special event days
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
Free LinkedIn Learning access
-
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].
