Top 19 Hotel front desk Jobs in Bloomington, In

Front Desk Agent
Spark by Hilton Bloomington —Bloomington, IN
- $15 - $17 an hour
- Part-time
- Computer literacy
- Writing skills
- English
Quick Apply
Front Desk Agent
Candlewood Suites —Bloomington, IN
- $15 an hour
- 8 hour shift
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Associate - Hampton Inn Bloomington
TBC Hotels —Bloomington, IN
- Weekends as needed
- Inventory management
- English
- Hotel
Quick Apply
Hotel Desk Clerk
Home2 Suites Bloomington —Bloomington, IN
- Weekends as needed
- Hotel
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Guest Service Representative - Part Time
Homewood Suites Bloomington —Bloomington, IN
- Part-time
- Hotel
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Guest Service Representative - Full Time
Homewood Suites Bloomington —Bloomington, IN
- Weekends as needed
- Hotel
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Hotel Desk Clerk (Night Audit)
Home2 Suites Bloomington —Bloomington, IN
- Part-time
- Hotel
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Night Audit (Front Desk Night Shift)
Homewood Suites Bloomington —Bloomington, IN
- Weekends as needed
- Hotel
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Fourwinds Lakeside Inn & Marina —Bloomington, IN
- Weekends as needed
- Background check
- Computer literacy
- Hotel
Quick Apply
Hotel Night Auditor
Spark by Hilton Bloomington —Bloomington, IN
- $16 - $18 an hour
- Part-time
- Computer literacy
- Writing skills
- English
Quick Apply
Guest Services Associate
Hyatt Place Bloomington, IN —Bloomington, IN
- 8 hour shift
- Computer literacy
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Auditor
Candlewood Suites —Bloomington, IN
- Part-time
- No education required
- Ability to walk for extended periods
- Hotel
Quick Apply
Night Auditor
Hilton Garden Inn Bloomington at IU —Bloomington, IN
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
Night Auditor
Hersha Hospitality Management, LP —Bloomington, IN
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
Night Auditor
Fourwinds Lakeside Inn & Marina —Bloomington, IN
- Weekends as needed
- Background check
- Computer literacy
- Hotel
Quick Apply
Night Auditor
Hyatt Place Bloomington, IN —Bloomington, IN
- Full-time
- Computer literacy
- Hotel
- Computer skills
- Health insurance
- Dental insurance
Quick Apply

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Front Desk Agent
Spark by Hilton Bloomington —Bloomington, IN
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone.
$15 - $17 an hour
Quick Apply
Front Desk Agent
Candlewood Suites —Bloomington, IN
Manage room availability, create reservations, and answer phone calls. Ensure cleanliness of front desk and lobby areas. Process check-ins and check-outs.
$15 an hour
Quick Apply

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Hotel Front Desk Clerk - Full-time - Springhill Suites by Marriott Columbus Easton
Springhill Suites Columbus Easton —Columbus, OH
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Post guest charges, collect payments and follow all cash…
$16.50 an hour
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Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
Quick Apply

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hotel front desk jobs near bloomington, in

Front Desk Agent

Spark by Hilton Bloomington
Bloomington, IN

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Job Details

Part-time | Full-time
$15 - $17 an hour

Qualifications

Computer operation
Teamwork
Writing skills
English
Typing

Full Job Description

DEPARTMENT: Front Office
REPORTS TO: Front Office Manager
STATUS: Non-Exempt

POSITION SUMMARY:

This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.

RESPONSIBILITIES:

Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service.
Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Accommodate room changes expediently.
Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel’s historical significance.
Acquaint guests with city attractions, community events and nearby areas of interest.
Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.
Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.
Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.
Responsible for proper key control and other security measures.
Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.
Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Properly handle lost and found items.
Report accidents, injuries, and any unsafe conditions to Management and Maintenance.
Report all maintenance issues for guest satisfaction.
Report to work wearing the required uniform and meeting professional grooming standards.
Maintain confidentiality of all guests and hotel information
Perform other duties as assigned.
Actively participate in ongoing training.

KNOWLEDGE, SKILLS AND ABILITIES:

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone.
Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
Ability to deal with guests when they are angry or upset.
Professional appearance and demeanor.
Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
Previous cashier experience/ Basic accounting skills.
Ability to work quickly and thoroughly when under pressure.
Knowledge of hotel facilities and features.
Ability to attend to more than one task at a time.
Ability to maintain excellent attendance and punctuality.
Knowledge of area and surrounding communities.

EXPERIENCE:

Customer Service experience preferred.

PHYSICAL DEMANDS:

Must be able to stand for long periods of time.
May include crowded office setting or “close quarters”.
General office environment with limited physical activity.

This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

Pay: $15.00 - $17.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person

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hotel front desk jobs in bloomington, in

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