Top 2 Mover/driver Jobs in Bloomington, In

Customer Service Representative
TWO MEN AND A TRUCK® —Bloomington, IN
- From $20 an hour
- Clean driving record
- Office
- High school diploma or GED
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Household Goods Mover/Driver
Leaders Moving & Storage Company —Worthington, OH
Possession of a valid Driver’s License. *Daily cash tips* from satisfied customers. Our average mover earns several hundred dollars per week in tips!
$17 - $22 an hour
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Driver/Moving Helper
Hercules Movers LLC —Pataskala, OH
Have valid driver license & clean motor vehicle record. Lead and manage crew & onsite customer service. Safely drive 26' Straight Truck manage onsite job.
$20 - $22 an hour
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Customer Service Representative

TWO MEN AND A TRUCK® -
Bloomington, IN

Quick Apply

Job Details

From $20 an hour

Qualifications

Safety protocol adherence
High school diploma or GED

Full Job Description

Starting pay: $20 per hour + incentives

The Customer Service Representative (CSR) actively engages customers both via phone and in person to recommend, offer and sell services based on the customer’s needs. The objective of the CSR is to work with other staff to increase revenue, profitability and customer satisfaction through an effective selling and customer service skills.

Responsibilities

Provides professional move consultations over the phone or in person by asking open-ended, probing questions to determine customer requirements and expectations
Input information into “Movers Who Care®” software to estimate cost for customers, as well as scheduling requirements for movers, drivers, and trucks
Makes recommendations based on customer's needs on services and supplies available
Comply with federal, state, and local legal requirements when scheduling moving services and staff
Daily prepare all move-related paperwork and documents for the next day’s moves
Professionally handle unexpected issues and provide timely feedback to customers and management
Prepares performance reports for management to track sales goals (closing rates, margins, revenue, etc.), customer satisfaction and mystery shop data
May participate in various marketing activities including networking, direct mail, and charitable move coordination
Perform on-site inspections to obtain accurate inventory and moving
Ensures office is maintained in a clean, organized, and professional manner
All other duties as assigned

Education / Experience

High school diploma or general education degree (GED) is required; associate's degree in related field preferred
A minimum of one year of customer service and/or sales experience is required; knowledge of training/coaching preferred

Skills / Knowledge / Abilities

Excellent customer service skills (helpful, friendly, and courteous)
Effective listening and communication skills
Ability to analyze and solve problems effectively
Accurate; consistent attention to detail
Demonstrated understanding and application of effective selling strategies and techniques
Confidence to initiate customer contact, and comfortable asking for the sale
Strong team player who works productively with a wide range of people and personalities
Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
Proficient computer, keyboarding, math, spatial, organizational and time management skills
Ability to drive Company Vehicles while holding a Valid Driver’s license and clean driving record
Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK® Core Values
This position is considered safety sensitive and must be able to adhere to the policies in place throughout employment

This position will require travel using a company support vehicle to other franchises as needed. Work may also be performed in a Commercial Motor Vehicle to and from the office and customer’s location. Occasional overnight travel may be required.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Bloomington, Indiana. The employer at this location is Shunk Corporation.

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