REQUIRED QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
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One (1) year of medical / dental clerical experience to include keyboarding experience and experience interacting with people (i.e. receptionist, switchboard, etc.).
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Experience scheduling patients electronically in Orthodontics or in a medical or dental office/clinic/hospital.
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Extensive experience working with a diverse population and working with interpreters.
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Experience as a Dental/medical receptionist.
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Experience using data look-up and data entry functions on a mainframe or PC based computer system.
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Demonstrated ability to organize work under pressure.
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Demonstrated advanced oral communication skills.
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Demonstrated advanced written communication skills.
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Experience with validating insurance information, prior authorizations, and following up on insurance claims is a plus.
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Experience scheduling patients electronically.
Bargaining unit consideration begins on August 20, 2026 and ends on August 27, 2026.
Hourly rate of pay: $23.17 - $30.11
Shift/hours of work: 8:00 a.m. to 4:30 p.m. Monday through Friday
Openings: 1
Duties/Responsibilities
Customer Service:
Care for each Patient, Student, Faculty, and Staff, as they would like to be cared for by:
Check-in:
Appointment Scheduling:
Registration and Verification:
Communication/Administration:
Student/Patient Coordination:
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Provide scheduling and administrative support to students and residents of the dental school
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Process appointment requests and patient/student transfers in a timely manner
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Communicate clinic and scheduling policies in a diplomatic manner
The University of Minnesota School of Dentistry is the state’s only dental school and the only dental school in the northern tier of states between Wisconsin and the Pacific Northwest. The School of Dentistry advances health through scientific discovery, innovative education, and the highest quality care for all communities. Our impact extends beyond dental offices to classrooms and clinics throughout the region. We educate dentists, dental specialists, dental therapists, dental hygienists, dental educators, and research scientists.
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail [email protected].
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.
