Top 29 Veterinary Jobs in Bloomington Il

Customer Service Representative - Level 1
Highland Pet Hospital —Bloomington, IL
- $17 - $22 an hour
- Full-time
- Background check
- Hospitality
- High school diploma or GED
- Paid holidays
- Disability insurance
Veterinary Assistant
Fairway Knolls Veterinary Hospital —Bloomington, IL
- $16 - $20 an hour
- Full-time
- Anatomy knowledge
- Vital signs
- Clinic experience
- Health insurance
- Paid time off
Quick Apply
11d
Veterinarian
National Veterinary Associates —Bloomington, IL
- $110,000 - $150,000 a year
- Email
- Fair chance
- Entry level
- Paid holidays
- Disability insurance
Mobile Associate Veterinarian | Normal, IL | Excellent Compensation Packages
SmartVet Mobile Veterinary Service —Normal, IL
- $100,000 - $120,000 a year
- Full-time
- Outpatient experience
- Surgery
- Communication skills
- Continuing education credits
- Relocation assistance
Urgent Care Associate Veterinarian | Normal, IL | Great Compensation Packages
SmartVet Mobile Veterinary Service —Normal, IL
- $100,000 - $150,000 a year
- Full-time
- Surgery
- Communication skills
- Ability to lift 25 pounds
- Continuing education credits
- Relocation assistance
Certified Veterinary Technician
Highland Pet Hospital —Bloomington, IL
- $20 - $32 an hour
- Call employer
- Computer literacy
- Inpatient
- Mid-level
Kennel Technician
McLean County, IL —McLean, IL
- $18.30 - $20.07 an hour
- Weekends as needed
- Clinic experience
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Certified Veterinary Technician (CVT)
Kruger Animal Hospital —Bloomington, IL
- $19.00 - $21.50 an hour
- Full-time
- Mid-level
- Operating room
- Communication skills
- Health insurance
- Dental insurance
Veterinary Extern - General Practice
Kruger Animal Hospital —Normal, IL
- Full-time
- Surgery
- Patient care
- Communication skills
- Travel reimbursement
Veterinary Extern - General Practice
Hawthorne Park Animal Care Center —Bloomington, IL
- Part-time
- Surgery
- Patient care
- Communication skills
- Travel reimbursement
Veterinary Technician - Credentialed
Hawthorne Park Animal Care Center —Bloomington, IL
- $19 - $25 an hour
- Online Application
- Patient monitoring
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Vet Tech Student Externship- SmartVet Mobile Veterinary Service
Heartland Veterinary Partners —Normal, IL
- Entry level
Certified Veterinary Technician SmartVet Mobile Veterinary Service
Heartland Veterinary Partners —Normal, IL
- $20 an hour
- Full-time
- Computer literacy
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Veterinarian
Kruger Animal Hospital —Normal, IL
- $110,000 - $150,000 a year
- Full-time
- Operating room
- Entry level
- Paid holidays
- Disability insurance
Associate Veterinarian –– Normal, IL
Desort —Normal, IL
- $115,000 - $140,000 a year
- Online Application
- Mid-level
- Medical-surgical
- Communication skills
- Relocation assistance
- Health insurance
Quick Apply
Certified Veterinary Technician / Assistant
Teegarden Veterinary Clinic —Washington, IL
- $18 - $22 an hour
- Part-time
- Clinic
- Patient care
- Computer skills
- 401(k)
- Paid time off
Quick Apply
2d
DVM Student Externship- SmartVet Mobile Veterinary Service
Heartland Veterinary Partners —Normal, IL
- Entry level

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Part-time MORNING Assistant/Kennel Attendant
Loving Paws Pet Clinic —Savoy, IL
Shifts include weekday morning assistant shifts, Saturday morning assistant shifts, and weekend kennel care (Saturday and Sunday including some holidays).
From $15 an hour
Quick Apply
Kennel Assistant
Tender Care Animal Hospital —Morton, IL
Part-time team members may be eligible for limited benefits in accordance with company policy and state law. In addition to preventive, medical, surgical, and…
$15.00 - $16.50 an hour
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1d

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Veterinary Assistant 1
Animal Clinics of Central Ohio —Columbus, OH
Ideal candidates will have previous veterinary or animal handling experience. Some of the duties include (but are not limited to): restraining/handling patients…
$18 - $21 an hour
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Veterinary Communications Manager - Great Lakes Region
Nestlé Purina —Columbus, OH
Must possess and maintain a current, active, unrestricted U.S. veterinary license in good standing. The Veterinary Communications Manager (VCM) will provide…
$121,043 - $167,263 a year
3d

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Customer Service Representative - Level 1

Highland Pet Hospital -
Bloomington, IL

Apply Now

Job Details

Full-time
$17 - $22 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Tuition reimbursement
Paid time off
Dependent health insurance coverage
Opportunities for advancement

Qualifications

Hospitality
Companion animal handling
Patient scheduling systems
Animal hospital experience
Patient question and concern management
Email customer support
Phone communication
Greeting customers
Practice management software
Processing cash transactions
Client file management
CPR
Patient complaint handling
Answering guest questions
Care documentation
De-escalation techniques
Assisting medical staff
Conflict de-escalation
Incident Escalation
Emergency procedures
Personal protective equipment (PPE) adherence
Patient safety
High school diploma or GED
Managing clients in a customer support role
Pet care appointment scheduling
Payment Processing Systems
Pet care record keeping
Records management
Data management
Veterinary CPR

Full Job Description

Client Service Representative / Veterinary Receptionist (Full-Time)

Highland Pet Hospital & Animal Emergency Clinic of McLean County – Bloomington, IL

Hourly Pay: $17.00 – $22.00

Schedule: Full-time. This role works in both departments, Highland Pet Hospital and the Animal Emergency Clinic. One weekend day shift is required.

About the Role

Highland Pet Hospital and the Animal Emergency Clinic of McLean County operate as two departments under one roof. We are hiring a Client Service Representative to work in both. The CSR is the client’s first and last point of contact and owns the non-clinical flow of the front desk. The role covers scheduling, client communication, records, check-in and check-out, and payments, and keeps the clinical team informed without making clinical decisions. This is a dedicated client service position. The CSR works comfortably around dogs and cats, greets and checks in patients, and obtains routine weights when it is safe to do so.

Schedule and Department Requirements

This position works in both departments, general practice and emergency. The ability to work both is a condition of the role, and training is provided for each.
One 12 hour weekend day shift is required.
The two departments operate differently. General practice is appointment-based and largely routine. Emergency medicine is unpredictable and frequently involves clients in acute distress.
Adhere to dress code dependent on department scheduling (pewter scrub pants and wine, ceil, and red scrub shirts)

Scope and Clinical Boundary

This is a non-clinical role, and the boundary is defined deliberately.

The operating rule is stop, defer, and call. If a patient is fearful, in pain, unstable, unsafe to approach, or cannot be weighed without force, the CSR stops, protects the space, and calls a Veterinary Assistant, Certified Veterinary Technician, or veterinarian. Asking for help is the standard here, not a failure to meet it.
The CSR does not perform clinical triage, restrain difficult patients, interpret clinical findings, authorize medications, or advise on treatment.
The CSR is trained to distinguish between gathering information and providing clinical advice, and to escalate appropriately.

What We Are Looking For

Customer service communication that is warm, concise, factual, and calm under pressure, with the ability to set expectations without overpromising.
Comfort working around dogs and cats, and the ability to follow low-stress, safety-first handling instructions for routine lobby contact and weighing.
The ability to recognize a possible clinical or safety concern and escalate promptly.
Asks when unsure. Every time. We would much rather answer a question than fix a guess.
Reliable attention to detail across identity verification, records, scheduling, payments, privacy, and follow-through.
Keyboard proficiency and the ability to learn multiple computer, phone, records, messaging, and payment systems.
Coachability, accountability, and a willingness to ask when unsure.
Dependable attendance and the ability to work the posted schedule.
High school diploma or equivalent, or comparable demonstrated work capability.

Preferred Qualifications

One or more years in veterinary reception, medical reception, high-volume hospitality, banking, or another accuracy-sensitive service role.
Experience with veterinary practice management software, particularly EzyVet, along with phone, messaging, and payment systems.
Experience navigating grief, distressed clients, complaints, financial conversations, and service recovery.
Familiarity with veterinary terminology.

Responsibilities

Client Welcome and Lobby Flow

Stand to personally greet clients and their pets on arrival
Follow the established communication priority: clients present in person first, then phone calls, then digital communication including voicemail, email, Vello, and Weave
Operate the paging system, both overhead and to specific stations
Understand which responsibilities belong to your assigned position on a given day
Keep reception and waiting areas organized, calm, clean, and ready for safe patient movement

Scheduling and Coordination

Schedule exam, Prompt Care, surgery, Hospital Admit, and technician appointments according to current protocols
Schedule establishment visits for new clients and collect the required deposit
Complete surgery and Hospital Admit checkout and schedule rechecks in accordance with surgery team instructions
Follow the established process for dental, mass removal, and orthopedic surgery scheduling requests
Create and maintain accurate client and patient profiles and locate clinical records correctly

Communications and Records

Check and respond to general and medication voicemail
Check and respond to hospital email
Field and facilitate communication between clients and doctors. Create communications accurately, including where to verify information first, what details are required, and when a veterinarian must be involved
Process prescription refill requests and route them appropriately, setting the 24 to 48 hour advance expectation with clients
Identify which medications may be filled without a communication to a veterinarian
Complete the specimen drop-off procedure
Protect client privacy and prevent duplicate or misplaced records

Payments and Checkout

Check clients out using cash, credit, check (HPH only), CareCredit, and Affirm
Apply credits and enter discounts
Collect referral information and apply the associated credit
Collect deposits
Protect client information, payment data, medical records, and system access at all times

Aftercare Communication

Call owners to notify them that their pet’s ashes have returned, and document the call
Return ashes and belongings to owners and document the return properly

Health and Safety

Canine and Feline CPR training: If a critical patient arrives, all team members are expected to assist with CPR if needed.
Basic Low Stress Animal Handling training: We will equip you with the necessary skills to safely interact with patients, within the CSR role scope. We utilize low stress animal handling techniques to keep patients and staff safe and comfortable.
All staff are expected to learn and follow OSHA guidelines
Follow infectious disease protocols and cleaning procedures, including proper use of cleaning supplies, proper use of PPE, and client education/instruction.

Levels and Advancement

CSR Level 1: routine independent ownership of greeting and lobby flow, scheduling, phones and digital communication, documentation, payments, and correct escalation. Reached after the onboarding checklist and defined performance metrics.
CSR Level 2: Level 1 CSRs have the opportunity to advance to a higher level, dependent on performance and good standing. Level 2 training program completion and exam completion are required to advance. Some advanced responsibilities include: Tracking and merging duplicate client accounts, proficiency in all clinic workflow platforms and payment platforms (EzyVet, Vello, Weave, CareCredit, and more), payment dispute investigations, client complaint fact-gathering, and pricing recall. Level 2 also covers professional de-escalation: creating safety in a conversation, separating fact from story, identifying common goals, and matching tone to the situation. This training is provided by the hospital.
Level 2 qualifies a CSR to work solo emergency shifts. Advancement requires management approval; outside experience does not confer Level 2 status automatically.

Compensation and Benefits

Hourly pay of $17.00 to $22.00, starting at $17.00
Scheduled raise system with evaluations every 1000 hours worked
Health insurance for full-time employees, beginning the first day of the following month after hire. Highland pays 70% of the premium. Dependent and spousal coverage is available at employee expense.
Employer-paid life, short-term disability, and long-term disability insurance beginning the first day of the following month after hire
Paid time off and paid holidays under current policy
Annual uniform support and veterinary career educational assistance
Up to $500 per year in approved continuing education, with hourly pay during attendance
Employee pet care membership and discounts, generally after 90 days

How to Apply

Veterinary experience is preferred but not required. We also encourage applicants from other accuracy-sensitive service roles. A few questions we will ask:

Do you have veterinary or medical front desk experience? If so, please describe it.
This position works in both departments, general practice and emergency. Are you able to do that?
One 12-hour weekend day shift is required. Does that work with your availability?
Are you comfortable working around dogs and cats throughout your shift?
Can you pass a background check?
Do you have reliable transportation?
Were you referred by a current employee?

The front desk is demanding work. The phones are constant, the lobby can fill quickly, and some of the clients you assist are having a very difficult day. If you are steady with people and careful with details, this is a role where both qualities matter to someone every day.

Highland Pet Hospital and the Animal Emergency Clinic of McLean County are equal opportunity employers. Employment decisions are based on job-related qualifications and business needs, without unlawful discrimination. Applicants may request reasonable accommodation in the application or interview process.

Apply Now

Refine Your Search

veterinary jobs in bloomington il

Customer Service Representative - Level 1

Veterinary Assistant

Veterinarian

Mobile Associate Veterinarian | Normal, IL | Excellent Compensation Packages

Urgent Care Associate Veterinarian | Normal, IL | Great Compensation Packages

Certified Veterinary Technician

Kennel Technician

Certified Veterinary Technician (CVT)

Veterinary Extern - General Practice

Veterinary Extern - General Practice

Veterinary Technician - Credentialed

Vet Tech Student Externship- SmartVet Mobile Veterinary Service

Certified Veterinary Technician SmartVet Mobile Veterinary Service

Veterinarian

Associate Veterinarian –– Normal, IL

Certified Veterinary Technician / Assistant

DVM Student Externship- SmartVet Mobile Veterinary Service

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