Department
RADIO-TELEVISION SERVICES (BL-RTVS-IUBLA)
Job Summary
The Community Engagement Specialist advances Indiana Public Media's mission by planning, coordinating, and executing events and engagement initiatives for donors, audience members, and community members.
Department-Specific Responsibilities
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Serves as a central point of coordination across the marketing, content, and development teams to ensure a cohesive and data-informed approach to audience engagement.
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Responsible for implementing a wide range of events and community-focused experiences, managing logistics and budgets, and evaluating outcomes to inform future planning.
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Focuses on implementing engagement activities and organizational priorities established through station planning processes rather than developing overall engagement strategy.
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Coordinates and implements a variety of public-facing and member-focused events that align with Indiana Public Media's content and mission.
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Other duties may include screenings, live broadcasts, podcast tapings, concerts, community conversations, and family-oriented programs. This may include supporting revenue-generating as well as solely mission-driven initiatives.
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Plans, organizes, and executes events and engagement initiatives from initial planning through completion.
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Manages detailed logistics including scheduling, vendor coordination, and on-site operations.
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Ensures engagement activities comply with applicable Indiana University policies, procedures, and administrative requirements.
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Coordinates with university offices including Finance, Procurement, Human Resources, Event Services, and Risk Management as necessary to support engagement activities and ensure compliance with all policies.
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Tracks and manages event budgets and expenses.
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Develops and maintains event timelines, checklists, and communications plans.
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Helps to ensure events reflect the breadth of Indiana Public Media programming and services.
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Coordinates with internal teams to align event messaging and goals.
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Maintains organized systems for contacts, communications, and event planning tools. Keep meticulous records to maintain institutional knowledge and event histories.
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Coordinates staff (on-air personalities, station staff, and producers) volunteers, student employees, interns, and temporary event staff as needed.
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Serves as a primary liaison between Indiana Public Media and community stakeholders, fostering relationships that expand reach and enhance engagement.
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Builds and maintains partnerships with community organizations and collaborators.
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Serves as a conduit for community feedback and input.
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Identifies and supports partnership opportunities that align with established organizational priorities.
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Provides administrative support to the Community Advisory Board, including meeting logistics, communications, scheduling, and documentation.
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Supports the development and administration of audience surveys, event evaluations, and feedback tools.
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Assists in identifying trends and recommending improvements based on findings.
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Collects, organizes, and maintains audience engagement data, event participation metrics, and partnership information.
General Responsibilities
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Plans a variety of recurring and ad hoc events for the university and oversees budgets, vendor contracts, transportation, catering, signage, equipment, technology, and other event components. Coordinates event activities prior to and on the day of events.
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Consults with internal and external constituencies to plan event timelines and specifications and negotiate the terms of agreements and contracts.
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Works closely with vendors and staff to ensure goods and services arrive timely and in acceptable condition for events.
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Interfaces with media and/or marketing and communications representatives regarding calendar of events and event publicity.
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Tracks and analyzes event metrics, such as attendance, participant feedback, and expenses; monitors effectiveness and return of investment; tracks suggested event improvements for future implementation in recurring events.
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Ensures events adhere to university guidelines and policies and event contracts, agreements, and specifications.
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May make procedural and policy recommendations to improve operational efficiency.
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May provide guidance to lower-level Event Services Specialists; may delegate administrative tasks to Event Services Coordinators.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
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Bachelor's degree in business, finance, public administration, or related field.
WORK EXPERIENCE
Required
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2 years in events, hospitality, or related field.
LICENSES AND CERTIFICATES
Required
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Possesses a valid driver's license with the ability to be insured by Indiana University
SKILLS
Required
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Proficient communication skills.
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Maintains a high degree of professionalism.
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Demonstrates time management and priority setting skills.
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Demonstrates a high commitment to quality.
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Possesses flexibility to work in a fast paced, dynamic environment.
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Seeks to acquire knowledge in area of specialty.
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Highly thorough and dependable.
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Demonstrates a high level of accuracy, even under pressure.
Preferred
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Strong attention to detail, thoughtful planning.
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Ability to manage multiple projects simultaneously while ensuring alignment with organizational priorities.
- Strong interpersonal skills.
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Ability to manage relationships with professionalism and consistency.
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Emphasizes high-quality execution.
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Consistent attention to operational detail and follow-through.
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IU logistics and purchasing experience.
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Budget management.
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Familiarity and fondness for public media.
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Public-facing communication and audience outreach.
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Making data driven decisions.
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Service-oriented and collaborative.
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Strong communicator and relationship builder.
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Comfortable working across multiple teams and stakeholder groups.
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Motivated by community impact and public service.
Working Conditions / Demands
This role regularly requires the ability to effectively communicate. This role frequently requires the ability to handle equipment. This role frequently requires the ability to remain stationary and ascend/descend ladders/stairs. This role requires the ability to move objects weighing up to 25 pounds. The role requires the ability to detect items in close proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail; and to have good depth perception. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Radio and Television Building.
Indiana University Bloomington Campus.
After initial training period, this position is eligible to work a hybrid schedule (mix between 1 remote workday and 4 days in-person work). All hybrid schedules are subject to change in the future based on university policy and business needs.
Advertised Salary
$52,000 - $60,000 annually
Work Hours
Work hours generally mirror standard business hours, but most events take place on weekends or during the evening hours.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
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Comprehensive medical and dental insurance
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Health savings account with generous IU contributions
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Healthcare and dependent care flexible spending accounts
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Basic group life insurance paid by IU
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Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
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Base retirement plan with generous IU contributions, subject to vesting
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Voluntary supplemental retirement plan options
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Tuition subsidy for employees and family members taking IU courses
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10 paid holidays plus a paid winter break each year
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Generous paid time off plans
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Paid leave for new parents and IU-sponsored volunteer events
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Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Operations
Job Family: Events
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
