Department
IMU DINING (BA-DIMU-IUBLA)
Department Information
IU Dining and Hospitality embraces and expands Indiana University's core values of education, innovation, and tradition which embody the true spirit of Hoosier hospitality.
IU Hospitality infuses Indiana University's beautiful campus with vibrant life, creating a home away from home for visitors and the IU community alike. From our space in the Indiana Memorial Union, hospitality staff serve thousands of guests each year through professional dining and retail operations, catered events, conferences, and celebrations, keeping our spaces clean and functional, our food tasty, and our customers happy.
Through meticulous planning and coordination, constant innovation, and a keen attention to detail, IU Catering staff use fresh, seasonal ingredients to deliver spectacular client-driven culinary experiences from piping hot coffee and in-house baked pastries for a meeting of 20 to a sumptuous 5-course meal and elegant custom cake for a wedding of 200 on campus and throughout Bloomington.
Job Summary
Department-Specific Responsibilities
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Oversees day-to-day sales operations.
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Works with external and internal clients to schedule event space, and plan catering event.
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Meets with external clients to detail and outline special events.
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Creates Banquet Event Orders (BEO's) with menus, pricing, and established timelines.
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Books meetings rooms and venues, audiovisual and vendors.
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Works onsite at external events.
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Oversees day of event execution with the client and catering staff.
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Occasional support in the catering operations.
General Responsibilities
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Under close supervision, performs routine administrative tasks related to advertising and sales processes.
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Responds to customer inquiries and may assist with providing quotes, terms and conditions, and drafting contracts.
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Distributes bills and contracts, processes payments, and distributes funds to appropriate account.
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Processes documents into the appropriate university database and verifies that information is correct.
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Prepares reports of advertising and sales figures.
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Regularly conveys various product/service and/or advertising options to potential customers and answers basic questions about policies and procedures.
Qualifications
EDUCATION
Required
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High school diploma or equivalent (such as HSED or GED)
WORK EXPERIENCE
Preferred
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Some experience in relevant field
SKILLS
Required
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Proficient written and verbal communication skills
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Maintains a high degree of professionalism
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Demonstrates time management and priority setting skills
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Demonstrates a high commitment to quality
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to lifting/carry up to 15 pounds. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Bloomington, Indiana
Advertised Salary
$16.82 per hour
Work Hours
Monday to Friday, with occasional weekends.
Management reserves the right to adjust work hours to accommodate special meals and events.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
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Comprehensive medical and dental insurance
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Health savings account with generous IU contributions
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Healthcare and dependent care flexible spending accounts
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Basic group life insurance paid by IU
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Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
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Base retirement plan with generous IU contributions, subject to vesting
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Voluntary supplemental retirement plan options
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Tuition subsidy for employees and family members taking IU courses
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10 paid holidays plus a paid winter break each year
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Generous paid time off plans
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Paid leave for new parents and IU-sponsored volunteer events
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Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Foundational
FLSA: Nonexempt
Job Function: Marketing and Communications
Job Family: Advertising and Sales
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
