Top 21 Desktop support specialist Jobs in Bloomington Mn

Systems Support Specialist I
Northmarq —Bloomington, MN
- $24.04 - $28.85 an hour
- Microsoft Outlook
- Office
- Windows
- Paid parental leave
- Health insurance
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Helpdesk Support Specialist Tier II
Solution Builders —Bloomington, MN
- $26 - $33 an hour
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
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IT Service Desk Analyst
All Surfaces Inc. —Bloomington, MN
- $50,000 - $60,000 a year
- Mid-level
- Office
- Travel
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Helpdesk Support Specialist
Solution Builders —Bloomington, MN
- $21 - $28 an hour
- Azure
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
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Helpdesk Support Specialist Tier III
Solution Builders —Bloomington, MN
- $65,000 - $80,000 a year
- Azure
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
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IT Systems Support Specialist
JAPS-OLSON COMPANY, LLC —Saint Louis Park, MN
- $24 - $28 an hour
- Weekends as needed
- Office
- Windows
- Ability to lift 50 pounds
- Paid parental leave
- Health savings account
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Technical Support Specialist
Horwitz —New Hope, MN
- $55,000 - $65,000 a year
- Full-time
- Construction site
- Mid-level
- Office
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5d
IT Support Specialist, Tier I
Brave North Technology —Saint Paul, MN
- $23 - $29 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- 401(k)
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Tier I Technical Support Specialist
VivaQuant, Inc. —Arden Hills, MN
- $26 - $28 an hour
- Weekends as needed
- Cardiology
- Entry level
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IT Support Specialist
Calspan LLC —Saint Paul, MN
- $25 - $29 an hour
- Full-time
- Computer Science
- Mid-level
- 3 years
- Paid jury duty
- Health savings account
Technology Support Specialist
Spring Lake Park School District 16 —Spring Lake Park, MN
- $55,000 - $65,000 a year
- Mid-level
- Windows
- Associate's degree
- Disability insurance
- Health insurance
IT Support Specialist Tier II
AIIStar Construction —Eden Prairie, MN
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Residential
- In-person
- Health insurance
- Dental insurance
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Technical Support Specialist
BBQ Holdings —Minnetonka, MN
- $55,000 a year
- Monday to Friday
- English
- Office
- Senior level
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System Specialist
MNGI Digestive Health, P.A. —Minneapolis, MN
- $53,372.80 - $61,380.80 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Writing skills
- Profit sharing
- Paid holidays
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IT Technical Specialist, Tier 2
Brave North Technology —Saint Paul, MN
- $60,000 - $70,000 a year
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- 401(k)
Quick Apply
Specialist II, Business Technology Support
Sysco —Little Canada, MN
- $28.99 - $43.51 an hour
- Weekends as needed
- 5 years
- High school diploma or GED
- Continuous improvement
8d
Report Developer-Research Analysis Spec
State of Minnesota - Administration Dept —Saint Paul, MN
- $28.75 - $42.16 an hour
- Online Application
- Hybrid work
- Mid-level
- Analysis skills
- Criminal background check
- Paid parental leave
- Paid holidays
7d
DevOps Lead
Wipro Limited —Minneapolis, MN
- $60,000 - $135,000 a year
- 5 years
- Pass drug screening
- Training & development
- Disability insurance
- Health insurance
Software Engineer II - Desktop
Loram Maintenance of Way —Hamel, MN
- Computer science
- Computer Science
- Bachelor of Science
4d
Software Engineer III - Web Development
Loram Maintenance of Way —Hamel, MN
- Computer science
- Computer Science
- Bachelor of Science

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desktop support specialist jobs near bloomington mn

Systems Support Specialist I

Northmarq -
Bloomington, MN

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Job Details

$24.04 - $28.85 an hour

Benefits

Paid parental leave
Health insurance
Dental insurance
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Desktop computer repair
Customer records maintenance
Confidential information handling
Microsoft Outlook
Technical support via phone
Phone communication
Zoom
Windows
Incident Escalation
User training (technical support)
Salesforce Cloud
Records management
Video conferencing software
On-site repair services (office equipment)
Desktop (troubleshooting support)
Incident management operations support
Remote access software
Customer support ticket management
Desktop applications
Collaborative technology platforms
Organizational skills
Microsoft Teams
Customer service knowledge base
IP networking
CRM system proficiency
Video conferences (communication methods)
Phone triage
Root cause analysis
Desktop administration
Associate's degree

Full Job Description

At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential – whether you are an industry veteran or you're just getting started. Your new career is waiting. Start something special today. Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate!

As a level one System Support Specialist, you will be responsible for resolving incoming telephone requests and other service requests assigned within our ITSM System. Consistent customer care, quality standards, and reporting requirements are core competencies of the position. Ability to quickly adapt to changing priorities and fluctuations in workflow are requirements of a helpdesk support specialist.

This role supports a flexible schedule that prioritizes in‑office teamwork, with flexibility for remote work when appropriate.

Northmarq does not provide immigration sponsorship for this position. Candidates must possess unrestricted authorization to work in the U.S. for any employer, without the need for sponsorship now or in the future, to be considered for this position.

Specific Responsibilities

Using ITIL-based processes to streamline the ingestion, triage, categorization, action, and resolution for incoming incidents, requests, and demands.
Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to system admin support team.
Providing basic user training in support of off-the-shelf applications and office products.
Performing remote system repair using remote tools.
Follow up with customers, provide feedback and see problems through to resolution.
Maintaining and updating records, knowledgebase articles, and tracking databases.
Using best practices and knowledge of internal or external business issues to improve products or services.
Meeting departmental performance KPIs, goals, objectives, and responsibilities.
Demonstrating ownership in troubleshooting and resolving technical issues as well as identifying trends and root causes.
Demonstrating knowledge and application of company policies and procedures while applying sound judgment within the scope of support of the Northmarq Capital LLC.
Act as a subject matter expert for Salesforce related tickets .
Properly escalate unresolved queries to the IT Service Desk Team Lead.
Other duties and responsibilities as assigned.

Education and Work Experience

Education: Associate degree or equivalent work experience.

Work Experience:

1 - 2 years' experience in a desktop support environment preferred.
Experience supporting Salesforce preferred.
Basic experience in working with Office 365 including: Teams, Outlook, OneDrive, Groups preferred.
Strong customer service background required.

Demonstrated Technical Competencies:

Knowledge of Microsoft Windows operating systems.
Knowledge of Microsoft Office Professional including Microsoft Teams.
Demonstrated knowledge of TCP/IP and networking concepts.
Proficient knowledge in remote support for all office hardware end devices.
Responds to Salesforce-related tickets escalated from our user base.
Able to support clients remotely using tools provided by Northmarq Capital LLC.

Demonstrated Professional Competencies:

Strong communication skills with the ability to explain technical concepts to non-technical users.
Ability to communicate effectively through video conferencing and telephone interfaces (Teams, Zoom, phone, etc.)
Detail-oriented with demonstrated customer service and organizational skills.
Proficient problem-solving skills and ability to work independently or as part of a team.
Ability to follow through on tasks in a timely manner.
Problem-solving skills to reflect level of responsibilities.
Ability to maintain sensitive and confidential information.

Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!

Northmarq carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The salary range for the Systems Support Specialist position is $24.04 to $28.85 per hour. This range is a good faith estimate, and the actual compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.

#LI-Onsite #LI-LA1

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Refine Your Search

desktop support specialist jobs in bloomington mn

Systems Support Specialist I

Helpdesk Support Specialist Tier II

IT Service Desk Analyst

Helpdesk Support Specialist

Helpdesk Support Specialist Tier III

IT Systems Support Specialist

Technical Support Specialist

IT Support Specialist, Tier I

Tier I Technical Support Specialist

IT Support Specialist

Technology Support Specialist

IT Support Specialist Tier II

Technical Support Specialist

System Specialist

IT Technical Specialist, Tier 2

Specialist II, Business Technology Support

Report Developer-Research Analysis Spec

DevOps Lead

Software Engineer II - Desktop

Software Engineer III - Web Development

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